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Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
1,051-1,065 of 1,741
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Washer Leaked At Bottom

  • Customer: Thomas from Stone Mountain, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

The agitator would spin around instead of going only one direction

  • Customer: Saul from Berkeley, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.

The agitator had stopped working

  • Customer: Jack from Matthews, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

wash wouldn't advance

  • Customer: jessica from pine city, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Easy. Followed the instructions, less than 30 minutes. Hardest part was moving the wasMachine away from the wall. Cheap repair thanks.

washer wasn't agitating

  • Customer: Jane from Mason City, IA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

Washer developed a leak

  • Customer: Donnie from Newport, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched your repair video and started out like the video suggested but my machine was not assembled like the video so I did it my way it all went well.

Washer leaking

  • Customer: James from BOYNTON BEACH, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I took the cover off the washer off, loosened all hoses and clamps remove old water pump and installed new one.

cold water came out really low and machine made a fairly loud noise

  • Customer: David from Cutler Bay, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Follow the video for replacing the part if you're not handy. I watched part of it because I haven't played with (repaired) a washer in a long time. Mark the wire connections before removing them from the valve not critical but helpful. I actually needed the video for replacing the clips.

Lid switch warn out not letting washer drain

  • Customer: Susan from Welaka, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Flipped control panel back lifted the washer shell off washer and took off lid switch and installed new one. Had difficult time getting washer shell or casing back on its track to line up with putting back screws but it finally came together and we are washing again. Thank you vey much for your instructions a replacement part.

Hot water stopped flowing and had a small leak

  • Customer: william from peabody, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
This was a pretty easy repair that only cost about $30 and 20 minutes to do. The video was very useful even though the Inlet was slightly different than the original. Putting the housing back on was the toughest part. The one thing they failed to mention is that you may have to unhook the outlet on the washing machine depending on how much room you have to work. I've never worked on a washing machine before so I was very happy with the ease it took to replace this part and that the diagnosis was correct. I bet this would have cost over $125 to have a repairman do it. I also found it easier to do with two people. We simply unhooked the hoses...remember which is which. It might be a good time to check and replace the hoses too. My cold water hose is in bad shape so I know now to replace it soon. After unhooking the hoses and the outlet...and unplugging it, we moved it to an open area to work on. Simply unscrew the control panel and flip it back, then uncl the wires to the lower part of the machine. Unclip the hinges and pull the body off. Then unscrew the old inlet, unclip the hose and the circuits...again remember which goes where but they are color coded. Toss the old one and replace with the new one and reverse everything you just did.

Agitator spinning, not churning.

  • Customer: Mark from Eldersburg, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

would not wash or spin out

  • Customer: Scott from Coraopolis, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
took off front cabinet removed pump,and then motor and replaced part.

Cogs were stripped

  • Customer: James from Tampa, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

Water pump housing leaking.

  • Customer: russ from davie, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged washing machine and tilted washer back toward wall. Loosened clamps,removed hoses from water pump and drained water into shallow basin. Pried retaining clips up with screwdriver and lifted pump off of motor shaft. Installed new pump on motor shaft and secured pump with retaining clips. Re-attached hoses and secured clamps. Returned washer to upright position, plugged washer in and ran it through a test cycle with no problems. Watched the video on the replacement of the water pump, so the process was very simple.

Water leaking in floor

  • Customer: Kent from Cushing, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Washer started leaking so I carried it out on the back deck so I could still use it until I had time to fix it, ordered pump, it came in about two days, took about ten minuets to fix and put back in the laundry room. I've had this washer and dryer set for nearly twenty years, I do most things myself, ordering online and having the parts waiting on me when I get home makes things so much easier
All Instructions for the 11028812790
1,051-1,065 of 1,741