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11027062601 Kenmore Washer - Instructions

All Instructions for the 11027062601
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The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
Parts Used:
Basket Hub Kit
  • Mark from Erie, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Broken hinge pin.
Removed broken hinge, replaced with new.
Parts Used:
Hinge
  • Kevin from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Code F51 Washer would not spin.
I disassembled the top half of the machine removed the drum and found a bad bearing. The code F51 said i had a bad motor control board. I had a frozen bearing on the main shaft. Freed up bearing, machine now runs but I need to replace the bearing,
Parts Used:
Electronic Machine and Motor Control Board
  • Fred from Valparaiso, IN
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Flashing "F1" Error Code
Had to dig a little to find what error code "F1" really meant. Thanks to the Internet. Paperwork with machine advises to call a technician. Once I discovered what the error code indicated, I followed the instructions and removed and replaced the controller. Although it was expensive I didn't have to pay for any labor. Machine now functions normally.
Parts Used:
Electronic Machine and Motor Control Board
  • TK from Hanford, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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machine gives uneven load alarm and f51 error code
Tilt the machine over to access the bottom I rested it on a dolly.remove the rotor with an allen wrench .then rmove the 4 bolts on the stator .then lift it off the main shaft and unlug the sensor wires . just reverse the process to install the new one (be sure to allign the arrows on the sensor and the stator when reistalling. I wish i could say this solved my problem .my machine runs untill the spin cycle then it starts shaking and gives the uneven load alarm again.
Parts Used:
Motor Stator Assembly
  • Charles from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Water would not drain
I read the directions on this web site and was able to install the new drainage pump in about 30 minutes. I suprised myself. Thanks.
Parts Used:
Drain Pump
  • Neil from Onalaska, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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Washer not rotating F 51 Code RPS Failure exhibited
1. Removed tub to ensure nothing caught to stop rotating. 2. Removed rotor and noted stator had fracture across center from coil to coil. 3. Changed stator, RPS and harness. 4. tested and received F 50 code (no rotation sensed by RPS.5. Changed RPS control board-washer works fine. Hope this repair acts as having a new washer again.
Parts Used:
Motor Stator Assembly Rotor Position Switch Kit
  • robert from linthicum, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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drum made loud noise
put machine on side pushed old rods out to top installed new ones. runs like new. tried to ask mechanics or stores nobody would help with info, they all want to send mechanics with 80$ just to get here. it was easy to do. thanks
Parts Used:
Suspension Rod Kit - Set of 4
  • axel from lighthouse point, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
Parts Used:
Drain Pump
  • Stuart from King George, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set
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Old hinge broke, door did not open and close right.
I removed the screws from old hinge that had broke. The piece came right out with ease. I slid the new hinge in to the hole that it went in. No struggles with ease. Lined up the screw holes and put the screws back in. Finished! Works like a charm.
Parts Used:
Hinge
  • tntsplace.com from MCALLEN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
Parts Used:
Drain Pump
  • Ronald from Demopolis, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Won't drain the water
It was not easy but I dit my sell
Parts Used:
Drain Pump
  • Jose from Verobeach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench set
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Thwe washer continually went off balance and displayed UL code
The instructions displayed the parts location and and some instruction. The top of the unit will release and pivot up after the two catches at the front are presed in at the front seam. The catches are located about 6 inches in from the sides. Before lifting the top though you should secure the lid to the top. I used some masking tape. Pivot the top up and brace the top to prevent it from falling back too far or forward over your work access. I leaned the top back against the wall behind the washer. Once the top was secure I began by lifting one conner of the tub assembly so that a corner dampner assembly could be removed. The top of the dampener assembly has a loop which grabes the plastic cup at the top frame of the washer. Lift the tub assembly (about 30lbs) on one corner and as the hook becomes free rotate the plastic cup to disengage the hook from the cup. To make it easier to work inside the washer frame I used the bar clamp to hold the tub asembly to one side so that I could reach along the damper assembly to pop loose the top retainer at the tub by pushing down with a screwdriver. Once the dampener assembly was loose it can be removed and the new one inserted in its place. I repeated these steps for each dampener and was done in about 30 minutes. You may want to note there is a wire clip on the right rear dampener and this was easily removed and reinstalled on the new assembly.
Parts Used:
Suspension Rod Kit - Set of 4
  • Richard from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Shake and moved
At the time that I received the order part, Me and my Wife and 15 years old Douther got on it. We removed the very top of the counter and replaced once at the time every supension rod cleaned nice and neat. then we put the top on it's place conected the water hoses pluged it in and it was ready to roll.
Parts Used:
Suspension Rod Kit - Set of 4
  • Julio from Prnceton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Hinge pins were sheared off
I removed the screws holding the broken hinges and put the new hinges on. It only took a few minutes.
Parts Used:
Lid Hinge Mounting Screw Hinge
  • James from Carrollton, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the 11027062601
61 - 75 of 95