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11026932691 Kenmore Washer - Instructions

All Instructions for the 11026932691
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
21 of 27 people found this instruction helpful.
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Top Half of Agitator would not function without appying sideways pressure
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...
Parts Used:
Agitator Directional Cogs
  • Donald from Fredericksburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
18 of 21 people found this instruction helpful.
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Agitator was barely agitating. Making a clicking noise.
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.
Parts Used:
Agitator Directional Cogs
  • Charmaine from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
17 of 18 people found this instruction helpful.
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Washing Machine not draining
1. Watch the partselect.com repair videos for either of the following parts: Part # 3363394 (White Direct Drive Water Pump - two ports) or Part # 285753A (Direct Drive Coupling).
2. After disconnecting the washing machine from the wall, these videos will show you how to disconnect the frame off the washing drum from the front. Disconnecting the top panel is a little different: pull/pop the two end pieces off, and unscrew the screws.
3. Upon removal of the front frame (per videos), disconnect the electrical device from underneath the lid, using a phillips screwdriver and a nutdriver and/or wrench. Use a flathead screw driver for the clips to remove/replace the electrical wires. No need to splice/cut any wiring.
4. Put everything back together.
Parts Used:
Lid Switch Assembly
  • Kay from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 19 people found this instruction helpful.
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
Clutch Assembly
  • floyd from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 39 people found this instruction helpful.
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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Lid Switch broke had to replace.
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.
Parts Used:
Lid Switch Assembly
  • Michael from Litchfield, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
15 of 16 people found this instruction helpful.
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
Parts Used:
Clutch Lining Kit
  • Chuck from South Holland, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people found this instruction helpful.
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Agitator moves freely in both directions
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
Parts Used:
Agitator Directional Cogs
  • James from NAPERVILLE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
14 of 18 people found this instruction helpful.
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Lid switch broke away from top.
Replaceing the actual switch was easy as unscrewing two screws with the lid up. The wiring was a different story. I guess you can cut and spice and be done with it but to get to the real connection, a lot has to come apart or have very long arms to reach from the bottom. I first removed the cover to the dials by removing the side trim and a screw at each end near the base. That exposed the wire connection. The wire actually runs under the top therefore I had to remove the back panel partially to gain access to the wiring and holders for the wire. Just by remembering the steps while backing out, everything worked out.
Parts Used:
Lid Switch Assembly
  • Brad from Wilmington, DE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 15 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
16 of 24 people found this instruction helpful.
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
Parts Used:
Clutch Lining Kit
  • Kevin from Disputanta, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
15 of 22 people found this instruction helpful.
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Leaking water on floor under front center.
Disconnet the washer from supply lines. pull washer out, tip on side. Remove water hoses from pump, have to squeeze hose clamps with pliers and slide them down the hose. Then remove the hoses from the pump. Then locate spring retainers that hold pump to drive motor, place flat blade screw driver under each clip and pry clip loose, then remove pump.
Install new pump on shaft, making sure that alignment dowels line up with holes on pump. Hold pump in place and using finger push retainer clips over lip of pump, install hoses on pump, install hose clamps. Hook washer up to supply lines, drain lines, plug in and you'r done.
Parts Used:
Direct Drive Water Pump
  • Christopher from Leadville, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
13 of 16 people found this instruction helpful.
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The top lid switch failed so washer wouldn't run.
Removed the valance by unscrewing nuts on top back and then removing side wings. The valance can be flipped up and hung over the back of the backsheet making sure not to damage clear hose. Then remove the old switch, wire and cut off the ground wire. Moount the new switch and make sure the wire is well back from the drum by tying to the old clip that held the old wire. Connect the ground to the body now under the valance. I found a hole there and screwed the ground terminal to it with a self taping screw.This procedure allows you to replace the switch without having to take the complete washer front body off.
Parts Used:
Lid Switch Assembly
  • Katherine from Salem, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
11 of 11 people found this instruction helpful.
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All Instructions for the 11026932691
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