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Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,171-1,185 of 1,623
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agitator,drive motor coupling,water pump 3 problems

  • Customer: judy from lawrenceville, GA
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watch the you tube, and try to fix it by myself,to save money, and moving trouble.this is my first time fix a big machine like this,I was a little scare, but after I saw the youtube about how to fix the washmachine,I start to give a try.it take little bit more time for me to figure out ,but I finally made it. now I can wash my cloth now, and perhaps fix washmachine for my exrat income.( message sharing from an asian 58 yrs old lady, sorry for unable to show step by step due to English not very good)

Water would continue to drip

  • Customer: Gerald from Lake Tomahawk, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
remove the back panel and replacement went real easy once the panel was really easy. perfect fit

washer was squealing during wash and spin cycle

  • Customer: George from Cole Spring, KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video and instructions included with part. At first we did not think the repair was successful, but after several small loads were run, squealing stopped. The washer is 16 years old and so far is running like new. We certainly appreciated the great customer service. The part was delivered in less than 24 hours.

Washer not draining or spinning?

  • Customer: Jerry from Donalsonville, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Looking on line and seeing the video on how to repair or replace the lid switch made it a synch. Most commonly this is the problem it explained with these symptoms not draining or spinning after a working agitating wash load. I had noticed that it was agitating with the lid up so I surmised this switch was the problem as the video said. After viewing the directions finding the hidden two screws behind the trim it was a synch to follow the simple directions. Thanks for the info and the replacement part that was a perfect match. Washer is doing fine.

Washer vibrated during the spin cycle

  • Customer: David from Roswell, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repair took about an hour. My wife told me the washer was so quite that she had to check and make sure it was running. It was like getting a new washer for less than 30 dollars. I've saved Part Select web site to my favorites and will use your company again.

Agitator not agitating (spun freely)

  • Customer: Kelly from Register, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the short video that was in the email with my order confirmation and all turned out well.

washer stopped draining after rinse

  • Customer: Nestor from Miami Gradens, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
As directed on the informational vídeo shown on the website with just a few diferences....bit otherwise got the honey do list item fixed....

burning smell

  • Customer: Lindsay from Loves Park, IL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the videos that were very helpful and repaired it my self with no problems its fixed and running like new i took a little extra time to clean all of the washer since i had it apart any ways so the time to fix it was probably was a little shorter i would like to thank part select for all there help and videos it made this job so much easier.

Washer left a puddle of water after a load of laundry.

  • Customer: Jeremy from Flagstaff, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After some research, it seemed like the water pump was the culprit since I knew all of the hoses were good. My washer was a little different from the one in the repair video. My washer didn't have the gauges on a hinge, so it sort of had to hang there. Also, there were no spring clips on the interface/dashboard, there were screws at the back of the washer that I had to unscrew which allowed me to lift up the dashboard so that I could remove the clips from the back to the main panel that surrounds the front/sides. Because my washer was old, I had the most difficulty just pulling the old pump off and putting the side/front panel back on the front of the machine. The video was obviously from a guy replacing a part on a brand new washing machine. Just work the part gently back and forth and you should be able to remove if it doesn't come off right away. I've run 2 loads of laundry through the washing machine with no leaks, so this fix was cheap and awesome!

Noise, then agitator froze up and motor shut off.

  • Customer: Ross from Murphy, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
There are youtube vids on how to get the thing open. I just wish I'd known the following: 1.remove agitator BEFORE opening the unit up and leaning it back (much easier to work inside the tube with it upright). 2. be aware that a free-floating part known as the skate plate can dislodge while the unit is on it's side/back. It is a generally triangular piece of flat-ish metal between the base of the tub and the top of the drive-train chassis. If it doesn't line up properly after you replace the parts you're going to get a noisy, clanking spin cycle the next time you run the thing (as I discovered).

Out of balance, could't operate

  • Customer: Arlyn from Driggs, ID
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The prooblem started with the hole in the bottom frame, for tub spring wore through, spring fell off, then a spring retainer worn broke in 2 releasing 1 suspention spring. All springs were about to fail, metal very thin at at the contact points. Drilled a new hole for the new suspension spring, replace all 3 brackets, worn also, springs, and retainers with a small dab of grease at the contact points. The new springs mad the tub more stable than before the failure, and silent when spinning or washing. Be careful to get the springs in the right direction, then the spring comes over the outside the brackets and retainers, other way they rub in spots. On this machine one was backwards from the factory 18 years ago, surely that accounts for more stable running.

washer not filling up

  • Customer: SUSAN from WOFFORD HEIGHT, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
handy man did the repair and it took him about 15 -20 min when I order the part is was in the mail the next day very quick I like that susan I will use your store all the time.

No water coming out.

  • Customer: HERNANE from HICKORY, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructional video step by step with additional patience.

Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.

  • Customer: Calvin from Homestead, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.

leaking on tub fill

  • Customer: Timothy from Chandler, AZ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Followed video how to on this website. Super easy.
All Instructions for the 11023812100
1,171-1,185 of 1,623