11023812100 Kenmore Washer - Instructions

Replaced suspension, leveling and tub springs.

I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.

Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

The washer breaks down slightly different than shown in the video. Install of the new part went pretty well. It was reinstalling the washer cover that caused most of the grief. You have to have all of that sheet metal lined up just right or it won't go back together. All good now...very happy.

I followed the helpful video from PartSelect. Removal and Replacement of the Clutch Assembly was fairly easy. Just make sure you have enough towels to dry up any water that may come out after tipping the washing machine over. After Replacement the washing machine works like new. Thanks PartSelect.

Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL

After entering the Parts Select website and searching for the model number information, I found a video which described the problem. The video explained the step by step procedure to access the possible problem. The problem was exactly as the video described, I ordered the repair part, made the repair, and placed the washer back in service. Oh, by the way, the part was delivered to my house the next day.

Similar to the youtube repair video, followed it mostly. This model has a different plug in set up on top where the wiring is. Just unplugged a different plug in a different location. The other difference is that I did a lot of dusting and vacuuming of inside parts and around motor. Also used some spray on rust converter on some rust spots then coated those areas with spray paint. Also where wire harness hooks to the frame I taped up a longer section of the wire to keep the wires together so they could move around and not be damaged. The actual repair took about a half hour, but took more time taking the washer outside on porch then back into the house. Out side repair is better because a significant amount of water came out of the washer and drain hose when we tilted it on the back to remove motor and transmission. Just follow the youtube video instructions and most people should have little or no problems doing the job.

First I tried take the back off. Wrong move, wasted 30 mins on that. Then drained water into bucket, moved washer on hand truck to garage for more room to work. Had pump & drive coupling out in 20 mins. Found Partslect & ordered parts in 15 mins. Two days later had everything back working in 20 mins. Very Good Srevice.

The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

I am not even going to attempt to explain. The videos that were brand specific are all anyone needs to complete any repair. They are very well made. And easy to follow. Thank you for saving me a repair call!

Parts select gives you the top solutions for the problem you are having. This suggested a clutch, and upon looking at mine I could see it was displaced. I watched the instructional video, and it was spot on. It told me how to from beginning to end and it worked out perfectly. I spent about an hour of my time, spent $38, and my machine is fixed. Thank you Parts select for the free video, I couldn't have done it without it.

removed 2 machine screws a top of back plate with nut-driver, removed two Phillips screws holding control panel on with screwdriver, lifted control panel out of the way to get to tension bands holding back on and removed with small pry-bar. Pry open the back enough to remove electrical connections from Water Inlet Valve. Remove machine screw with nut-driver that holds Water Inlet Valve and slide valve out. Use pliers to remove hose from Water Inlet Valve. Reverse process for install.

I used the online video provided by PartSelect. It provides a better method of instruction than I can document.