11021292012 Kenmore Washer - Instructions
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4 directional cogs in top agitator crystallized and broke
Popped top cap off agitator, removed bolt, removed top agitator, replaced directional cogs, reinstalled top agitator, bolt, cap. This machine is 43 years young, it's happy again.
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Jeri from Shelton, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Agitator not functioning
Popped agitator cap. Used ratchet to remove screw. Pulled off base unit. Inserted cogs into slots after removing worn and or broken cogs. Reinstalled......done!
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Sam from Chesterland, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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The agitator is a 2 part agitator and the Top part didn't agitate.
I took the Agitator Cap Barrier out of the Top part of the agitator and than screw that holds the 2 parts together. I removed the part that holds the Cogs. I replace the Directional Cogs (dogs) into the holder, replaced the holder into the top agitator, replace the screw, put the new Agitator Cap Barrier in and it now works as good as new!! It took me 3 minutes tops!
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Edna from Ticonderoga, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Agitator cogs broken
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Arnold A from Greers Ferry, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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cogs wornout i overload too much
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george from middleburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Upper agitator not turning. Making loud grinding noise.
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.
Parts Used:
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Jim from Aptos, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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would not unlock
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Michael from Lincoln, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The top section of our agitator wasn't turning properly with the lower section
I looked up the issue, and found a related video on YouTube. We ordered the parts, and I was very happy with their price (about 60% less than Sears) and how quickly they arrived. ...... It should be an easy repair, but our agitator top would not separate as it should have. ...... We look it to a local shop, and they said that sometimes the plastic 'fuses' together during factory assembly. They used wire cutters to snip the fused plastic. ...... After that, the rest of the repair was easy: just take out the broken cogs, and insert the new ones, and re-assemble.
Parts Used:
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Kathryn from Shingle Springs, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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The upper agitator was not functioning properly
PartSelect has a training video for this repair. Remove the softener dispenser by popping it up with a flat screwdriver. Reach down inside the agitator and remove the bottom cap. Use a 7/16 socket on a six inch extension to remove the agitator bolt. At this point I recomment pulling the entire agitator assembly out for ease of disassembly and reassembly. Clean as necessary. Use a pair of needle nose pliers to remove the cog assembly. Place the cog assembly on a flat surface and use a flat screwdriver to remove the retainer. Note the position of the cogs and replace with the new. There are two plastic clips on the lower agitator that you can snap off to make reassemble easier. Replace the agitator in the tub. If you don't have a magnetic socket, I find it's helpful to place a small piece of paper towel across the socket to hold the agitator bolt in place as you slide it back down inside the agitator for reassembly. Tighten the bolt. Replace the bottom cap and softener dispenser.pa
Parts Used:
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Clarence from Swartz Creek, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers, Socket set
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Agitator not working
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.
Parts Used:
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Kevin from Morris, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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agitator would not spin
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.
Parts Used:
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Pat from Breaux bridge, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench (Adjustable)
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Agitator didn't spin but everything else worked.
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.
Parts Used:
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Kenneth from Phoenix, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
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top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!
Parts Used:
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Alan G. from Groves, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Agitator spun freely both ways and would not agitate
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.
Parts Used:
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rob from modesto, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Washer would not agitate and noises.
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.
Parts Used:
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Thomas from Vidor, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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