11021292012 Kenmore Washer - Instructions

First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.

A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure

pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble

Watched a video on the internet.

The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.

Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.

Step 1) Take off top cap with a flat head screw driver.

2) unscrew bolt (may need extension as it may be deep in the agitator.)

3) Take upper agitator off.

4) remove clog retainer and clogs.

5) insert new clogs and re-assemble.

total time 10 to 15 min.

First, I removed the softner cup from the top of the agitator. Second, I removed the plastic seal by pulling it out. I then used a socket to remove the bolt holding the agitator down. I then removed the agitiator from the machine and seperated the upper and lower agitator by placing my feet on the lower agitator and pulling up. The dog-ears were in the upper agitaotr section and easy to see and replace. I re-assembled in reverse order. The whole process took less than 30 minutes.

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.

Remove top of washer 5min R&R cable 20 min total time 25 min.

FOLLOWED VIDEO INSTRUCTIONS, UNPLUGGED AND REMOVED WATER LINES AND DRAIN, REMOVED HARNESS COVER PLATE. MOUNT SCREWS AND TOP, UNHOOKED SUSPENSION RODS(FOUND THEY HAD LEFT OUT TOP SPRINGS FROM TUB TO SUSPENSION RODS WHEN MANUFACTURED) PUT TOP BACK ON WITH ONE SCREW, PUT ON SIDE, REMOVED AND REPLACED SUSPENSION RODS, HOOKED THEM TO SIDE CABINET, SAT UNIT BACK UP, INSTALLED NEW PLASTIC CUPS AND TOP SPRINGS(HAVE TO ORDER SEPERATE) INSTALLED RODS IN LOCKING CAPS, PUT TOP BACK ON, PUT HARNESS COVER PLATE AND MOUNTING SCREWS IN, HOOKED UP TO WATER, AND DRAIN, LEVELED UNIT, PLUGGED IN AND WASHED CLOTHES, NO PROBLEMS, WORKS GREAT.

Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was really happy so me. It can be done by anybody but first go on the internet to get a idea.

Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.