11021182011 Kenmore Washer - Instructions

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

I used a jack to lift the tub and unhooked the rods and replaced them. Works great.

The info. was really helpful

I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose

Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!

Just follow the video! Very easy.

Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!

Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.

Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!

Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.

Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.

Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes

Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.

Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.

Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.