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Models > 11016962501 > Instructions

11016962501 Kenmore Washer - Instructions

All installation instructions for 11016962501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016962501
916-930 of 1,193
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Water pump housing leaking.

  • Customer: russ from davie, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged washing machine and tilted washer back toward wall. Loosened clamps,removed hoses from water pump and drained water into shallow basin. Pried retaining clips up with screwdriver and lifted pump off of motor shaft. Installed new pump on motor shaft and secured pump with retaining clips. Re-attached hoses and secured clamps. Returned washer to upright position, plugged washer in and ran it through a test cycle with no problems. Watched the video on the replacement of the water pump, so the process was very simple.

Water leaking in floor

  • Customer: Kent from Cushing, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Washer started leaking so I carried it out on the back deck so I could still use it until I had time to fix it, ordered pump, it came in about two days, took about ten minuets to fix and put back in the laundry room. I've had this washer and dryer set for nearly twenty years, I do most things myself, ordering online and having the parts waiting on me when I get home makes things so much easier

the top part of the agitator was not turning

  • Customer: talal from pfafftown, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
7/16 socket you need 8inch extension to reach one bolt.every thing else donot need tools to get to the bolt eazy

water leak when filling begins

  • Customer: Jeffrey from Anaheim, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Shut off water and unhooked lines. Pulled machine out,turned on back to access pump/hoses, noticed crack in pump. Ordered new part which arrived in two business days.Replaced pump which took 10 minutes,hooked washer back up and ran a test load of towels. Perfect.

Agitator wouldn't turn.

  • Customer: Wayne from Casey, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
This was an easy repair. I used a 7/16th socket on a 8 inch extension to reach the agitator bolt. After removing the bolt, I pulled off the top half of the agitator, leaving the bottom half intact and attached to the washer. After that it was a simple replacement of the agitator directional clutch dogs and then putting the top half of the agitator back in place and tightening the bolt.

unit would not agitator

  • Customer: Fred from Gulf Breeze, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
thanks for the part, it worked!

No drive from motor

  • Customer: eugene from sussex, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video and it was very straight forward, very easy and time saving. I just wish the delivery time for the part was that fast (It was a quick delivery).

Leaking a lot of water

  • Customer: Cesar from Canutillo, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Disconnected water and power supply. Turned washer face up and removed pump. Easy to install just 2 hold down clips.

Direct drive pump was leaking

  • Customer: Larry from Ottumwa, IA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed washer cabinet. Unclipped pump and disconnected hoses. Put hoses on new pump. Attached pump to drive unit and reinstalled cabinet.

Upper part of agitator was able to move freely both ways

  • Customer: William from Midland, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I had already taken the agitator apart to see what the problem might be. that was very simple. When I watched the video you have on your sight, you took it apart the same way I did, so you have it right!

would not agitate

  • Customer: Wendi from Rothschild, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
repair went well. video presentation was helpful but our washer was not quite the same as video. we had to print the assembly diagram to visualize the proper order to place the new parts. all in all it was a simple fix.

Agitator not turning

  • Customer: Cliff from Humble, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.

mechanical seal leak in pump

  • Customer: Don from Flagstaff, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
your instructions in the video were excellent, but the shaft of the motor was too corroded to reuse.

directional portion of agitator didn't turn

  • Customer: ronald from Plymouth, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
as in video

water leak

  • Customer: Tom from Milton, KY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
it went very fast after watching the how to fix video
All Instructions for the 11016962501
916-930 of 1,193