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Models > 11016942500 > Instructions

11016942500 Kenmore Washer - Instructions

All installation instructions for 11016942500 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016942500
76-90 of 1,225
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washer would not agitate when lid was closed

  • Customer: Timothy from Saint Louis, MO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 7 of 8 people found this instruction helpful
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.

Spider coupling between motor and transmission broken

  • Customer: Robert from Friendswood, TX
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 8 of 11 people found this instruction helpful
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

noisy

  • Customer: clinton from selah, WA
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 8 people found this instruction helpful
just like video showed really helpfull

washer would fill but not run

  • Customer: steve from madison, SD
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 14 people found this instruction helpful
After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.

My drain hose had cracked and was leaking.

  • Customer: Miguel from San rafael, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench (Adjustable)
  • 7 of 8 people found this instruction helpful
Once I finally found the part I needed, the repair was very simple and took only a few minutes. Thanks to the very helpful operator to walk me through the diagram to find the corresponding number for the part. I really appreciate your help!

Washer would not start adjutating unless I opened and closed the lid a few times.

  • Customer: Larry from WILLMAR, MN
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 7 of 8 people found this instruction helpful
Unplugged the main power. Removed the 2 screws in the back and top of the control panel. Pulled control panel forward and tipped towards me to remove from top of washer. Removed the ground wire screw with a socket/ratchet. Removed the switch by pressing the tap inwards. The tab was brittle and broke. Replaced the switch, ground wire with screw and the control panel. I notice that the 2 screws which secure the switch lever/hinge to the lid were loose. These 2 loose screws were actually the problem in the first place. The loose lever was not making good contact with the switch. I think the switch was actually fine but since I broke the tab on the switch I needed to replace it anyhow. Plugged in power cord and washed a load.

Washer would not work in agitate or spin cycle

  • Customer: yesenia from apopka, FL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.

Washing machine shakes violently during spin cycle

  • Customer: James from Asheville, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 43 people found this instruction helpful
Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...

Top section of agitator would not spin.

  • Customer: Russell from Hyannis, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 6 of 7 people found this instruction helpful
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]

Cracked drain tube.

  • Customer: Eric from Grand Haven, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 6 of 7 people found this instruction helpful
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.

Loud Screeching noise when draining water

  • Customer: Steven from Port Saint Lucie, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 5 people found this instruction helpful
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.

Coupling on Whirlpool Washer gave out

  • Customer: Ronny from Santa Monica, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 5 of 5 people found this instruction helpful
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test

tub would not spin....burning smell

  • Customer: John from Elm Mott, AL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 6 of 8 people found this instruction helpful
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.

Both outside door handles turned very beige

  • Customer: Howard from Boynton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 11 of 24 people found this instruction helpful
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Retainer clip for the pump missing, caused pump to fail

  • Customer: Matt from Roca, NE
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Pulled hoses off, unclipped the remaining retainer clip, slid old pump off. Slid new pump on replaced the old retainer clip and put the new one on, replaced the 2 hoses, done. It took mabey 10 min.
The part got there in less that 24 hours from the time I placed the order, with standard shipping! I was impressed.
All Instructions for the 11016942500
76-90 of 1,225