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Models > 11016942500 > Instructions

11016942500 Kenmore Washer - Instructions

All installation instructions for 11016942500 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016942500
766-780 of 1,225
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No Agitation

  • Customer: George from Calera, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Have replaced the rubber "dogs" in the agitator before. Washer had an extended service contract that expired in 1986. It just won't die.

The Agitator Directional Cogs were worn.

  • Customer: Kenneth from Plymouth, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Replaced them as I saw it done in the video. It made it a piece of cake!

lid switch has burned out (actually melted) and the washer would no longer agitate

  • Customer: keith from vernon, CT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
removed the two screws from the back of the dial bar on the top of the washer. removed original unit, and install the new unit.

Agitator spun free both directions

  • Customer: Joe from Belchertown, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I was expecting to spend $100 or more if not having to go buy a new washer. I found your site and I was like "wow" then I found the Video of the intsual. It could not be any more simple. Entire job took 5 min. And under $4 for parts. All I can say is outstanding and thank you

Agitator no longer agitates

  • Customer: Darrell from Frisco, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
DIAGNOSIS 1) Popped off the agitator cap. 2) Used a 1/2" socket extension driver to back out the plastic retention nut 3) removed the agitator and poured all the little plastic pieces into my hand 4) googled up the agitator assembly by model number, led me to Part select website 5) identified the plastic pieces as "dog ears" 6) ordered new dog ears for just under $4 REPAIR 1) waited 3 days and got dog ears in the mail 2) had a beer and opened the mail 3) inserted the dog ears into agitator assembly according to the picture on Part Select web site 4) had another beer 5) installed the agitator back into the washer, tightened the retention nut 5) admired my handiwork with another beer 6) washed a load of clothes DIAGNOSIS TIME - about 15 minutes REPAIR TIME - about 4 minutes plus 10 more to drink the beers

the cam teeth were wore out

  • Customer: Anthony from Rhoadesville, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I gave the parts to my wife. Then I took them back and fixed the washer .

Agitator was not turning.

  • Customer: Tabitha from Mitchell, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

top part of agitator would not turn

  • Customer: WILBERT from ARNOLD, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Top portion of agitator was not turning.

  • Customer: Gary from Humble, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.

This washer was not spinning all the water out of clothes.

  • Customer: Sherry from Keenesburg, CO
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
It was my Mothers washer & did find out the Direct drive Motor Coupling was a little warn & replaced not to hard but took more time to get top off because you have to really get under the top off hood & clips where really in there the vidio showed held on with screws & on this Kenmoore Elite the Clips are under the Hood which does make it alittle bit harder so you have to be careful not to bend up the Hood where all your controls are , But did not solve the issue. Looked at lid switch & it was damaged so now going to Replace it. If this was my machine probably would be a bit easier to have seen it is the Lid switch hopefully this next part will fix the problem.

Leaking Direct Drive Water Pump

  • Customer: Robert from Maricopa, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.

Cogs were worn out

  • Customer: tom from salt lake city, UT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Washing Machine would not agitate

  • Customer: Frederick from Ellwood City, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

Leaking water in front when washer was filling

  • Customer: Pat from Dripping Springs, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.
All Instructions for the 11016942500
766-780 of 1,225