11016922503 Kenmore Washer - Instructions

I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.

We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

I watched your repair video and started out like the video suggested but my machine was not assembled like the video so I did it my way it all went well.

I took the cover off the washer off, loosened all hoses and clamps remove old water pump and installed new one.

watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

took off front cabinet removed pump,and then motor and replaced part.

Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

Unplugged washing machine and tilted washer back toward wall. Loosened clamps,removed hoses from water pump and drained water into shallow basin. Pried retaining clips up with screwdriver and lifted pump off of motor shaft. Installed new pump on motor shaft and secured pump with retaining clips. Re-attached hoses and secured clamps. Returned washer to upright position, plugged washer in and ran it through a test cycle with no problems. Watched the video on the replacement of the water pump, so the process was very simple.

Washer started leaking so I carried it out on the back deck so I could still use it until I had time to fix it, ordered pump, it came in about two days, took about ten minuets to fix and put back in the laundry room. I've had this washer and dryer set for nearly twenty years, I do most things myself, ordering online and having the parts waiting on me when I get home makes things so much easier

I visually located the water pump on the washer and decided it was just as easy to put the unit on its back without removing the cover. I used slip-joint pliers to slide the hose clamps and removed the hoses (have towels and/or a shop vac handy) popped the retaining clips loose with a flat head screw driver and pulled the pump away from the washer. I set the new pump in place with one of the new retaining clips I ordered with the pump, slid the hose clamps back in place, set the second clip...done. I then installed new cogs, also an easy fix. Doing these two jobs myself saved $160 over what a repair person was going to charge. PartSelect delivery was fast and the videos and diagrams are spot on. I'm not sure I've had a better online purchase experience than I had with PartSelect.

7/16 socket you need 8inch extension to reach one bolt.every thing else donot need tools to get to the bolt eazy

Shut off water and unhooked lines. Pulled machine out,turned on back to access pump/hoses, noticed crack in pump. Ordered new part which arrived in two business days.Replaced pump which took 10 minutes,hooked washer back up and ran a test load of towels. Perfect.

This was an easy repair. I used a 7/16th socket on a 8 inch extension to reach the agitator bolt. After removing the bolt, I pulled off the top half of the agitator, leaving the bottom half intact and attached to the washer. After that it was a simple replacement of the agitator directional clutch dogs and then putting the top half of the agitator back in place and tightening the bolt.