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11016862502 Kenmore Washer - Instructions

All Instructions for the 11016862502
991 - 1005 of 1201
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the top part of the agitator was not turning
7/16 socket you need 8inch extension to reach one bolt.every thing else donot need tools to get to the bolt eazy
Parts Used:
Agitator Directional Cogs
  • talal from pfafftown, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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water leak when filling begins
Shut off water and unhooked lines. Pulled machine out,turned on back to access pump/hoses, noticed crack in pump. Ordered new part which arrived in two business days.Replaced pump which took 10 minutes,hooked washer back up and ran a test load of towels. Perfect.
Parts Used:
Direct Drive Water Pump
  • Jeffrey from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Agitator wouldn't turn.
This was an easy repair. I used a 7/16th socket on a 8 inch extension to reach the agitator bolt. After removing the bolt, I pulled off the top half of the agitator, leaving the bottom half intact and attached to the washer. After that it was a simple replacement of the agitator directional clutch dogs and then putting the top half of the agitator back in place and tightening the bolt.
Parts Used:
Agitator Directional Cogs
  • Wayne from Casey, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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unit would not agitator
thanks for the part, it worked!
Parts Used:
Agitator Directional Cogs
  • Fred from Gulf Breeze, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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No drive from motor
Watched the video and it was very straight forward, very easy and time saving. I just wish the delivery time for the part was that fast (It was a quick delivery).
Parts Used:
Direct Drive Motor Coupling
  • eugene from sussex, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Leaking a lot of water
Disconnected water and power supply. Turned washer face up and removed pump. Easy to install just 2 hold down clips.
Parts Used:
Direct Drive Water Pump
  • Cesar from Canutillo, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Direct drive pump was leaking
Removed washer cabinet. Unclipped pump and disconnected hoses. Put hoses on new pump. Attached pump to drive unit and reinstalled cabinet.
Parts Used:
Direct Drive Water Pump
  • Larry from Ottumwa, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Worn, leaking drain hose
It was a no-brainer repair. We removed the worn hose and replaced it with the new one. Only variable was that the new clamp was too big for our fitting, so we used the old one. The clamp was the only mechanical thing we did. The best part was the very prompt delivery of the new part and the help finding it from the rep at the company.
Parts Used:
Drain Hose with Clamp
  • Mary Jane from Plymouth, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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would not agitate
repair went well. video presentation was helpful but our washer was not quite the same as video. we had to print the assembly diagram to visualize the proper order to place the new parts. all in all it was a simple fix.
Parts Used:
Agitator Directional Cogs
  • Wendi from Rothschild, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Agitator not turning
Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.
Parts Used:
Agitator Directional Cogs
  • Cliff from Humble, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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mechanical seal leak in pump
your instructions in the video were excellent, but the shaft of the motor was too corroded to reuse.
Parts Used:
Direct Drive Water Pump
  • Don from Flagstaff, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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directional portion of agitator didn't turn
as in video
Parts Used:
Agitator Directional Cogs
  • ronald from Plymouth, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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water leak
it went very fast after watching the how to fix video
Parts Used:
Direct Drive Water Pump
  • Tom from Milton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Agitator stopped working
After about 4-5 years, the agitator cogs or "dogs" will wear out and cause the agitator to stop working-Simply pop the cap off of the top of the agitator with your hands by pulling upwards, remove the plastic cap at the bottom of the agitator-there are 2 plastic ears that you pull up on also with your hand, exposing a 1/2 locking nut. Use a socket and extention to unscrew the nut. Grab the bottom of the agitator with both hands and pull sharply upwards removing the entire assembly. Flip the assembly over to expose the four cogs. Replace with new, and reverse the procedure to reinstall the agitator
Parts Used:
Agitator Directional Cogs
  • kerry from madisonville, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Would not spin during spin cycle.
After watching the repair video by partselect.com I followed the directions exactly. It turned out to be a piece of cake. I found out that partselect.com has many, many do it your self repair videos on youtube.com. I intend to use them for future repairs. Thank you partselect.com.
Parts Used:
Clutch Assembly
  • James G from Crossville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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All Instructions for the 11016862502
991 - 1005 of 1201