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Models > 11016862502 > Instructions

11016862502 Kenmore Washer - Instructions

All installation instructions for 11016862502 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016862502
976-990 of 1,346
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not spining at full speed

  • Customer: mike from la porte city, IA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
this repair was really easy to do and did not take long. i used the video on whirlpool.com made it really easey. washer works like new.

The agitator was not working in the washing machine.

  • Customer: BOBBI from SOUTH AMHERST, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I used the flat screwdriver to pop off the top of the agitator. then I used my socket wrench with extension to remove the bolt holding the top of the agitator to the bottom agitator. I pulled out the small piece that holds the agitator cogs. The agitator cogs were sheared off. I used my screwdriver to remove what was left of them, cleaned up the unit, then installed the new cogs. Re-insert the piece into the agitator unit and tighten the bolt back. Popped the lid back on top and ran a load of laundry to test. It works perfect! Although the teeth are pretty worn on the agitator as well, so I'm looking to buy a whole new agitator unit next. Very easy fix!!

Slow agitator

  • Customer: Steven from Aurora, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Half inch ratchet extension unscrew remove replace cogs reinstall retainer ring drop back in . Watch how fast agitator spins.

Top half of agitator "Free Wheeling"

  • Customer: Paul from Maple, WI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I viewed the repair video provided and then dove into the project. I am sorry to say that the time suggested for the fix was a bit misleading. Took me less than five minutes rather than the fifteen minutes suggested. Thanks Parts Select for a great assistance in saving me an expensive repair call!

water leak in under washing machine towards the front

  • Customer: Raul from Round Rock, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Disconnect water supply hoses, water drain hose, power cord. Move washer into position to lay on it's side. Use pliers to remove hoses on direct drive. Pull direct drive away from electric motor, replace with new direct drive. reconnect washer in it's place. done.

no spinning agitator in top portion.

  • Customer: jung from river vale, NJ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
took broken agitator dogs out and put new parts in, it was very easy repair.

A Good Fit

  • Customer: Ernest from South Windsor, CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The most difficult part was aligning the two sides of the coupling. Disassembling the motor from the transmission was a snap. The replacement coupling was of higher quality than the original. It had metal bushings in the center holes, where they interface each driveshaft. The original did not. It was plastic.

water pump was leaking

  • Customer: donald from berryville, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
It went very easy and the part was right very easy job to do saved a lot of money thanks to you thanks a lot

metal reinforced coupling

  • Customer: Sammy from Strawberry, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repair went very well as per the video, however the metal reinforced coupling only went onto the shaft half way. To ensure the coupling was flush with the top of the shaft I has to use a hammer and tamp the coupling onto the shafts. If you left it halfway on the shafts there was no room for the rubber spacer between the couplings. Other wise it operates very well.

Top of agitator would't turn

  • Customer: Steve from Laguna Vista, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

washer was leaking

  • Customer: maurice from conyers, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
My 15 year old daughter did the repair.

Fabric dispenser prongs had broken

  • Customer: John from Oxnard, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Unlocked tabs existing dispenser turn it counter clockwise. Inserted replacement clockwise. Replacement time less than one minute.

washer wouldnt spin

  • Customer: miguel from el paso, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I was in need of a second washer to wash heavily soiled clothes my daughter in law younger sister was throwing one away so I asked what was wrong with it and was told it wouldn't spin so I thought it would be an easy fix I brought the washer home did a quick check and with the internet guide I was able to determine the problem I ordered the part and thank god once the part arrived I was able to do the repair within minutes now I have a second washer to due heavily soiled clothes and no more trips to the laundry mat thanks a million to your step by step guide couldn't have done it with out you

Quit "Spinning"

  • Customer: Terry from Gray, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!

washer was not spinning

  • Customer: William from Port Saint Lucie, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching the video that came with the parts, it was straight forward, very well informative.
All Instructions for the 11016862502
976-990 of 1,346