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Models > 11016512691 > Instructions

11016512691 Kenmore Washer - Instructions

All installation instructions for 11016512691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016512691
61-75 of 1,704
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Cog stripped causing agitator to not turn

  • Customer: Vicki from Houston, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 19 of 22 people found this instruction helpful
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

Two leaking hoses in my washing machine

  • Customer: Marc from Morton Grove, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 21 of 30 people found this instruction helpful
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.

Top Half of Agitator would not function without appying sideways pressure

  • Customer: Donald from Fredericksburg, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 17 of 20 people found this instruction helpful
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

The movers broke both water intakes off flush with the back of the machine

  • Customer: Dennis from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 17 people found this instruction helpful
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.

Washing Machine not draining

  • Customer: Kay from Houston, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 16 of 18 people found this instruction helpful
1. Watch the partselect.com repair videos for either of the following parts: Part # 3363394 (White Direct Drive Water Pump - two ports) or Part # 285753A (Direct Drive Coupling).
2. After disconnecting the washing machine from the wall, these videos will show you how to disconnect the frame off the washing drum from the front. Disconnecting the top panel is a little different: pull/pop the two end pieces off, and unscrew the screws.
3. Upon removal of the front frame (per videos), disconnect the electrical device from underneath the lid, using a phillips screwdriver and a nutdriver and/or wrench. Use a flathead screw driver for the clips to remove/replace the electrical wires. No need to splice/cut any wiring.
4. Put everything back together.

Would not spin

  • Customer: floyd from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 22 of 37 people found this instruction helpful
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.

Top half of the agitator was not turning.

  • Customer: Dennis from Avon, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 16 of 19 people found this instruction helpful
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 19 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 15 of 16 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

water overflowing when filling

  • Customer: Marni from Buhl, ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 23 of 40 people found this instruction helpful
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!

Water was leaking at the pump

  • Customer: Paul from Painesville, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 20 people found this instruction helpful
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.

Leaking drain hose

  • Customer: Steve from Cypress, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 15 of 17 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

Water level was low in the washer

  • Customer: Anil from Redmond, WA
  • Difficulty: Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 17 of 23 people found this instruction helpful
I had read many sites describing the issue of water level being low in the washer. Many people had suggested that changing the water level switch fixes the problem. So I ordered the part from PartSelect.com and it came promptly within a few days.

1. Disconnect the power to the washer.
2. Pull on the knob that controls the water level and remove it.
3. Remove the 2 screws on the bottom of the control panel.
4. Give the front portion of the control panel a small yank and pull it forward, around and upward. (It is hinged on the top, so it swings out)
5. Now you have access to the water level switch.
6. Press the clip and turn the switch a quarter of a turn and it will come off the panel.
7. Pull the wire connected to the switch and remove it.
8. Pull the air tube connected to the switch and remove it.
9. Use the new water level switch and reverse the process.
10. Plug the washer back in an everything works great!

No cold water supply/slow cold water fill

  • Customer: Andrew from Virginia Beach, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 15 people found this instruction helpful
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.

Water Inlet Valve

  • Customer: Ron from Hibbing, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 14 of 16 people found this instruction helpful
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
All Instructions for the 11016512691
61-75 of 1,704