11016502693 Kenmore Washer - Instructions

we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.

Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.

The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.

1. unplug washer
2. move washer out from wall.
3. remove 4 screws that hold control panel; 2 screws on face and 2 screws an back
4. lift control panel to reach plug for lid switch
and unplug old switch
5. open lid and remove 2 screws that hold lid switch on top opening; remove nut that holds ground wire from lid switch
6. remove old lid switch
7. new lid switch needs to be modified to fit in position,i.e. break tube surrounding wires of lid switch to be 1/2 length.
8. plug in new switch at control panel
9. screw in lid switch at lid opening and reattach ground wire.
10. screw control panel in place

After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.

flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer

Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test

I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.

removed top controls panel (not obvious),then released old switch by rotating 90 degrees (after disconnecting wires and pressure sensor tubing), then reinstalled new switch (new switch has only 3 positions, not 5 as old switch had) and reinstalled everything else.

A 'gotcha' is the plastic 'strap' on the back that anchors switch compartment to the back steel sheet. It is EASY to dislodge that plastic strap from the bakc panel and it drops down inside the panel--maybe to the floor, maybe not--requiring difficult retrieval. Suggest TAPING the plastic strap in place on the back steel sheet so it will not fall out.

I didn't think this would be particularly difficult but it was easier than I expected.

UNPLUG THE MACHINE

Remove the two screws (one on the right , one on the left) That allows the control panel to swing up.

Lift the panel up.
There is a plastic wiring connector that is secured in the top of the washer housing. Press the sides of the top of the connector and remove the top connector. (The bottom part of the connector will still be secured to the housing)

There will be two clamps one on the right side under the control panel, and one on the right.
Use a screwdriver to pop out these clamps. This is where I used the washcloth to place between the screwdriver and the washing machine body to avoid scratching the surface.

Once you pop out these clamps, the housing is free from the tub frame.
Twist the housing just a little and tilt it forward. IT will just slide off the frame.
You can now take the housing wherever you want to more easily get to the switch. It is mounted in the housing.
Take a good look at the way the switch is mounted and the wiring tube is secured because you will need to at least have an idea how to put it back into place.

There will be two clips that hold the wiring tube in place. One on the side and one on the top. Use a screwdriver (and the washcloth if necessary) to loosen and remove the clips.

There are two screws that hold the switch to the housing. Remove these and keep the screws. You will need them to attach the new switch.

Now the only thing keeping you from removing the switch is the connector which you saw earlier before removing the housing. Squeeze the sides of the clip and free it from the housing.

Mount the new switch into the housing and route the wiring. You may have to use a small pair of pliers to squeeze the clips back together to hold the wiring tube to the housing.
Attach the green ground wire to the housing frame just like the one you removed to get the wring tube off the housing.

Push the connector end through the hole designed for it until it snaps into place.

Replacing the Housing back on the frame:
Let the housing all the way down, and slide the front lip of the housing UNDER the front brace of the tub frame.
Carefully let the housing lower onto the side rails (the housing will go on TOP of the side rails).
You may have to gently twist the housing to let it fall into the proper place.
Take the clips and secure the housing back to the tub frame.
These just POP back into place with applied pressure.
Re-connect the lid switch to the control panel wiring connector.
Swing the control panel back down into place and replace the screws on the left and right sides.

PLUG IN THE MACHINE

Viola!! You are ready to perform your favorite laundry task.(Yeah RIGHT!!) Or just yell "HONEY the washing machine is ready for you." Anyway, after the swelling in your eyes go down you will see that your washer is ready to use.

This took me about 40 minutes but some of that time was spent understanding just what to do. With these instructions, you may be able to do it in 30 minutes.

I hope this helps you. Kudos to the Whirlpool Engineers who made this machine easy to work on. This is the 3rd repair I have done on mine. (Rebuilt the agitator drive and replaced the timer) For 18 years of use.. that ain't bad. I think it is good for another 5 years at least. Total cost for this repair: Part=$37, Shipping=$7, Time spent=40 minutes. Not bad considering a serviceman is going to charge $90 labor for the first hour plus parts.

This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.

Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the long shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.

Removed the 2 screws holding the control panel.
Tilt the control panel back to expose the spring clips.
Disconnected the Lid Switch Harness plug from the control panel.
Pry out the 2 spring clips, each located on either side of the top of the cabinet.
Openned top lid, placed one hand into the lid openning and pulled the cabinet forward.
Disconnected ground wire. Installed new switch while cabinet was off. Reconnected Harness connector after re-installing the cabinet.