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Models > 11016212503 > Instructions

11016212503 Kenmore Washer - Instructions

All installation instructions for 11016212503 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016212503
46-60 of 1,134
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unbalanced load...knocking sound.

  • Customer: Edward from Easthampton, MA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 20 of 24 people found this instruction helpful
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.

Although the motor was running, washer wouldn't agitate or spin.

  • Customer: Thomas from Commack, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 19 of 22 people found this instruction helpful
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched between the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.

The movers broke both water intakes off flush with the back of the machine

  • Customer: Dennis from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 17 people found this instruction helpful
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.

Would not spin

  • Customer: floyd from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 22 of 37 people found this instruction helpful
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.

The spin gear was striped.

  • Customer: Aaron from Lake Mills, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 17 of 22 people found this instruction helpful
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 19 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

stopped working only filled with water.

  • Customer: Christa J from ElDorado Springs, MO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 16 of 19 people found this instruction helpful
Fast simple and supper easy! Please do not waist your time or money on repairmen that rip you off. You are garunteed all the way or your money back from Parts Select. Go to your model number than read a few stories of others to better pin point your problem then order part and your item will ship fast I had my part on the 2nd day of the order. Do not be fooled you can do it easily! I have order twice and both items went smoothly and took less then 10 minutes to put in. Thanks Parts Select for making it possible for the little guys and supporting them and not the big rip off scammers. I will be back when needed. May you continue in your good deed! C.S.

water overflowing when filling

  • Customer: Marni from Buhl, ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 23 of 40 people found this instruction helpful
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!

Slipping Spin clutch due to leaking gear-case seal.

  • Customer: Thomas from Pascoag, RI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 15 of 17 people found this instruction helpful
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.

Water was leaking at the pump

  • Customer: Paul from Painesville, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 20 people found this instruction helpful
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.

No cold water supply/slow cold water fill

  • Customer: Andrew from Virginia Beach, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 15 people found this instruction helpful
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.

Water Inlet Valve

  • Customer: Ron from Hibbing, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 14 of 16 people found this instruction helpful
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.

I bought a used washer from a friend and they had cut the drain hose short .

  • Customer: Francis from Yuba City, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 19 of 31 people found this instruction helpful
I got a pair of channel lock pliers and took off clamp on the hose, after laying wash machine on it's side, poped off a few little clips and replaced the hose, and now everything works perfect.

my cold water did not run in the machine and it would not rinse

  • Customer: TONYA from DISTRICT HEIGHTS, MD
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 13 of 15 people found this instruction helpful
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.

  • Customer: Matthew from Albany, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 17 of 27 people found this instruction helpful
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
All Instructions for the 11016212503
46-60 of 1,134