11015732400 Kenmore Washer - Instructions

After determining which parts seemed to have failed and locating them on the PartSelect website, I watched the excellent installation video and read some of the customer notes on their repair experiences. I then followed those examples. One thing was different for me. The shaft bushings on the new coupling parts were a tight press fit on the motor and transmission shafts and could not be pushed completely into place with my fingers. After starting them with my fingers I used a 3/4" wooden dowel and light mallet to gently tap the parts the rest of the way on. If this happens to you, be careful to keep the dowel centered directly on the metal bushing and avoid putting pressure on the white plastic(?)coupling body. The washer works like new again.

I watched the video on line and followed the instructions which were VERY helpful. The repair went just as planned in the video and the machine is back in service working good as new. Thanks for the great help.

Replaced broken and worn wear pads per online instruction.also replace tub springs and counterweight spring.all very simple.

I watched the video on the page with the parts I ordered. The machines were not the same, but the principle was the same. Did as instructed, except for being creative with the tools on hand. It all made sense by the time I got it apart.

Followed Video link to instructions and finished job in 10 minutes. Really easy repair.

1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.

I watched the Video Twice and really this was an Easy Repair. The Clutch Assembly was Worn. Another thing was that one of the Mounting Bolts that holds the Transmission in Place was never Installed at the factory. This is very critical. This washing Machine always was kind of Noisy, but not no more. It Spins the water out of the clothes now and the Machine is alot quieter. At least a $600.00 Savings.

I completed the repair EXACTLY as shown in the YouTube video. I went Googling for some ideas when I came upon the PartSelect video which showed the repair being completed on the EXACT make and model of my unit. Screw Sears, which listed the repair as 'difficult'; it was easy! Nothing like seeing it done before attempting it. I am very pleased with both the product and the help!

Replaced clutch and direct drive assembly and associated parts. Found a broken pin on the plastic part that moves the cam.

Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.

Friday night removed back, Electronic controls, and remaining cabinet. Inspected direct drive pump and it was damp. Removed part. Total Time 20 minutes to this point. Spent next 45 minutes on-line trying to order the correct part and get it as soon as possible. Paid for overnight delivery, but it showed up Monday. Installed part then re-assembled Washer in reverse order. Total Time 30 minutes. Tested the Washer. Noticed water was not filling. Turned valves back on. All worked well. Washer is used several times a day. It's now 2 weeks later and still running well. I'm very mechanically inclined and I have an electronics background so it seemed very easy to me. I think anyone could do this, but it may take more time to determine how to disassemble and reasseble by researching it on the internet.

I repaired this myself after watching the video on the PartSelect website. The instructions were excellent and the machine started draining again when the job was complete.

great, installion smooth & verry very good instructions,thanks

Watched the video, ordered the part and changed it out. We would of been in big trouble without the Video. Thank you very Much.

Using the video that was supplied with my confirmation of my order. I followed the video to the "T" and everything went great. That is very helpful to have those videos. Who keeps their manuals for 10 years or more. I think the repair even took me less time than the video estimated. I would definetly order from this company again. Sears wanted 3 times the price and 15-16 days longer to get the part. I ordered the part on Sunday and had it Tuesday.