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11012852100 Kenmore Washer - Instructions

All Instructions for the 11012852100
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direct drive motor coupling
Unplug washer. turn hot and cold water off. disconnect and mark water hoses. put a blanket on floor and lean washer on its back. use screw driver to remove metal clamps from water pump. use ratchet or nut driver to,,remove screws from metal clamps on motor.remove metal clamps with screw driver. unplug wire harness from motor. remove motor and remove old drive coupling and repelace with new part.
Parts Used:
Direct Drive Motor Coupling
  • Eugene from Chiefland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Upper agitator not turning. Making loud grinding noise.
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.
Parts Used:
Agitator Directional Cogs
  • Jim from Aptos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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would not spin
Removed the the drain hose from the pump. Removed nut from the agitator. Then laid the washer on its back after removing the inlet hoses. took out the pump, remove wire harness from motor then removed the motor. removed the three bolts holding in the the transmission. The one mistake I made was that I removed the springs for the brake shoes and this cause me to have a lot of trouble trying to put them back on. Once the clutch arrived, I removed the old clutch from the transmission shaft, and installed the new clutch using all the parts that came with it. Then put everything together in the reverse order that they were removed in.
Parts Used:
Clutch Assembly
  • Richard from Somerset, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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water leaking from unit
unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.
Parts Used:
Direct Drive Water Pump
  • Glenon from Saint Petersburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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no spin dry
... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD
Parts Used:
Direct Drive Motor Coupling
  • Walter from West Palm Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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water leaking from pump
Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...
Parts Used:
Direct Drive Water Pump
  • Anita from Globe, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Extremely wild rocking in spin cycle
Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!
Parts Used:
Tub Spring Suspension Spring
  • Bryan from Midland, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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The upper agitator was not functioning properly
PartSelect has a training video for this repair. Remove the softener dispenser by popping it up with a flat screwdriver. Reach down inside the agitator and remove the bottom cap. Use a 7/16 socket on a six inch extension to remove the agitator bolt. At this point I recomment pulling the entire agitator assembly out for ease of disassembly and reassembly. Clean as necessary. Use a pair of needle nose pliers to remove the cog assembly. Place the cog assembly on a flat surface and use a flat screwdriver to remove the retainer. Note the position of the cogs and replace with the new. There are two plastic clips on the lower agitator that you can snap off to make reassemble easier. Replace the agitator in the tub. If you don't have a magnetic socket, I find it's helpful to place a small piece of paper towel across the socket to hold the agitator bolt in place as you slide it back down inside the agitator for reassembly. Tighten the bolt. Replace the bottom cap and softener dispenser.pa
Parts Used:
Lid Bumper Agitator Directional Cogs
  • Clarence from Swartz Creek, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Tub was spinning only part time. Had to have help getting started
Installed new clutch assembly and while I was at it replaced the Motor Coupling. Actually, I had a good time doing the repair. I am almost 80 years old, so had to have help laying the washer on backside. Got a small stool from which to work (back problems). The only thing I found the least bit difficult was reinstalling the retaining clip for the clutch assembly. The rest was a piece of cake. Were I to do the same repair now, it would take less than 30 minutes. Washer works like new now. Very proud of what I was able to accomplish. Of course, need to watch the repair video so you will know where to start.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Kingsley from Ewing, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Tub will not spin
After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.
Parts Used:
Direct Drive Motor Coupling
  • Rick from Terre Haute, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Agitator not working
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.
Parts Used:
Agitator Directional Cogs
  • Kevin from Morris, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the 11012852100
1366 - 1376 of 1376