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Models > 11010852991 > Instructions

11010852991 Kenmore Washer - Instructions

All installation instructions for 11010852991 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11010852991
1,141-1,155 of 1,825
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Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

Lid Switch mounting broke

  • Customer: HOWARD from Seal Beach, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The video was very helpful and the written comments helped. The longest time was spent in reassmbling the front cover/top assembly onto the base.

Washer tub leans to one side. ( Not centered.)

  • Customer: Edgar Seabrooks from Philadelphia, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged the washer and removed the two screws from the control panel. Raised the control panel and disconnected the wire connector that connected to the top.Then removed the two spring clips that hold the cabinet to the back of the washer. removed the cabinet from the washer that exposed the frame of the washer. I then replaced the broken spring by pushing the tub of the washer as far as it would go and replaced the suspension spring. Then i reinstalled the cabinet and control panel. Everything worked okay. ood as new.

Washer would not agitate and noises.

  • Customer: Thomas from Vidor, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

The machine won't drain, won't continue the cicle.

  • Customer: Ada from Bourbonnais, IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We just followed the video, it was very helpful. We are very pleased with the results. Ordering, receiving the part and fixing the problem was a learning experience. This is a realiable site. Thank you so much.

Washer would not spin. Coupler was the problem.

  • Customer: Joey from Murrieta, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The video they provide was very easy to follow. The only difference from mines and the video they provided was the top portion. Mines was held by two Phillips screws on the switch housing. The top pulls forward. Everything else went accordingly. Take off switch plugs, take off washer cover, unplug the vacuum line, replace coupler and reinstall. Only thing that took up time was getting water off the floor when I pulled the vacuum line. Use a bucket or do it outside.

when it would spin it would sheakall over .

  • Customer: Johnny from Las Cruces, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
just did it how the way it showed on the video it was easy

ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

Pumps but won't spin, leaks, top of agitator doesn't move

  • Customer: Kenneth from Talbott, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
My repair was successful but was not as easy as some have reported. I needed to replace the coupler, but when I tried to remove the pump from the motor, the shaft was rusted and wouldn't budge. I pried and wiggled and used WD-40 to no avail. I ended up taking off the motor and pump as a unit. After replacing the coupler and reassembling the washer, the water pump leaked, probably as a result of all of the prying. To get the water pump off, I had to cut it into pieces, using a hack saw. Even when I got down to the end, I had to peel pieces of plastic off of the rusted shaft. I then had to file and sand the shaft to get it so that it would fit into the new pump. After putting the washer together again and running it through its cycles, I noticed that the top half of the agitator was not turning. I then ordered and installed the agitator repair kit. Through all of this, my orders were all correct and arrived in amazingly fast times. The videos were all very helpful. Even though it was a trial a times, I still saved a pile of money.

The washer would intermittently not spin for the last 5 months. Water would drain on the spin cycle but not spin. Read several websites on the problem but only one hit it exactly.

  • Customer: David from Wilmington, DE
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
First watched YouTube video "Kenmore/Whirlpool washer not spinning", excellent video .Disconnected water hoses and drain hose. Unplugged the washer from the outlet. Removed the agitator from the washer tub then tipped the washer backwards resting on a secure block of wood for support not fully on the floor. Removed under insulation, removed both water pump hoses. Have towels ready when hoses are removed, there is still water in the hoses. Removed the water pump, disconnected the electrical connector from the pump motor, removed the bolts from the motor that attached the motor clips, removed the motor clips from the bracket and removed the motor assembly. Video shows motor, bracket and gearbox removed as one unit. Very heavy. Remember motor position on the bracket for reassembly, I used yellow marker. Removed the bracket the mounts the motor. Removed the bolts for the gearbox and began to lower the gearbox. The agitator shaft on the gearbox is pretty long so I had to tilt the washer some more to remove. After the gear box was removed I could now see the spin clutch, which according to the video was definitely bad. PartSelect had the correct part, reasonably priced. Ordered normal FedEx delivery, part arrived in 2 business days. Instructions came with the part for very easy installation. Installed the new clutch and reassembled the washer. Before reconnecting the washer hoses and drain, I plugged in the washer, manually placed timer on spin, washer spun, could not see spin but felt washer in spin cycle. Reattached water and drain hoses. Filled washer empty with cold water and placed timer again in spin cycle. Water drained, no leaks under washer or from hoses, spin cycle good. Repair done, works great.

noise caused b y broken coupler between motor and transmission during "spin" and not spinning

  • Customer: John P from Brazil, IN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
removed motor and broken coupler... installed new coupler and replaced motor. also removed pump to inspect for sock, etc. that that might have caused coupler to break.. ADVICE: Look for how-to video on YouTube first. Remove outer cabinet according to video by first removing the top control panel and then remove the outer cabinet which exposes the motor and pump. This way you will not have to tip machine up/back and work under it. This repair is made easily by first removing the outer cabinet.

Washer would not spin

  • Customer: Mark from McCall, ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I followed the instructions from a YouTube video, just do a Google search for the make, model, and what the problem is and several videos will come up to pick from. Everything went just as described in the video, took about 10-min to take the motor out, a couple of minutes to replace the broken motor coupling, and another 10-min to put it back together - slick.

was not agitating

  • Customer: charles from grand island, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

machine would knock at the front of the machine on spin

  • Customer: Barbara from Holmen, WI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video on your site for that part
All Instructions for the 11010852991
1,141-1,155 of 1,825