needed clips to hold shelf on the door with
we ordered 2 clips and all we had to do is put the clips on the shelf to hold it . very easy!!!!...read more

cracked bins
Two bins were cracked. I simply unhooked the broken bins and put the new ones in their place....read more

Broken shelf trim cap
Place bottom prong into slot bottom; push top prong into slot; then push cap upward snapping into place....read more

Dishwasher panel had scratches. The shelf caps had broken
The first panel sent was bent. I called and they sent another one out within 3 days. To replace the panel, first I removed 3 screws on the side of the door and removed the chrome side piece. Then I...read more

plastic clip broke off
tab broke due to someone put too many items on the shelp pushing the retention wall out. Pulled the end piece off the tray, put the new one on, the clipped the end piece back into the door. Easy fix...read more

Simple! shelf cap broke
Remove broken cap - easily accomplished without tools.
Slide new cap on - again easily accomplished.
Refrigerator was and is working well and once again with all shelves in good order for mi...read more

shelf bar broke while cleaning
simple snap in replacement. the best part is the local repair store said my refridgerator model did not exist. i found your company on the internet and the rest is history. if i ever need parts again ...read more

One pair of freezer door stop basket brackets broken
First I used needle-nose pliers to remove broken hooks from the door. (One of the broken hooks slipped down inside the door and could not be retrieved. It will not create a problem is you cannot remov...read more

One pair of freezer door stop basket brackets broken
First I used needle-nose pliers to remove broken hooks from the door. (One of the broken hooks slipped down inside the door and could not be retrieved. It will not create a problem is you cannot remov...read more