Models > ZSC1001KSS01 > Symptoms > Touchpad does not respond

Parts That Fix General Electric Microwave ZSC1001KSS01 Touchpad does not respond

Touchpad does not respond is a commonly reported symptom for the ZSC1001KSS01 General Electric Microwave, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your ZSC1001KSS01 General Electric Microwave that will fix Touchpad does not respond. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

1 FUSE
Fixes Symptom 99% of time
★★★★★
★★★★★
19 Reviews

Rated by 17 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the microwave becomes unresponsive, the microwave produces little to no heat, or the appliance simply does not turn on, it could mean that your fuse is at fault and needs to be replaced. Because this part contains an electrical charge, remember to disconnect power to the microwave unit before you begin this repair. NOTE: Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged.

$ 10.58
  In Stock
PartSelect Number PS1481237
Manufacturer Part Number WB27X10928

Customer Repair Stories

I diagnosed the problem incorrectly: based on a previous repair.

The old fuse is perfectly good. The new ones arrived within a day.
  • Ralph from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
64 of 135 people found this instruction helpful.
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Microwave completely stopped working

Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
  • Kim from Cliffside Park, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
953 of 1228 people found this instruction helpful.
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