Models > ED2CHQXKQ05 > Symptoms > Ice maker won’t dispense ice

Parts That Fix Whirlpool Refrigerator ED2CHQXKQ05 Ice maker won’t dispense ice

Ice maker won’t dispense ice is a commonly reported symptom for the ED2CHQXKQ05 Whirlpool Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your ED2CHQXKQ05 Whirlpool Refrigerator that will fix Ice maker won’t dispense ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 23% of time
★★★★★
★★★★★
117 Reviews

Rated by 62 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is a control bracket for your refrigerator, and may also be known as the dispenser control bracket. The function of this part is to hold the micro switches and the light socket in the freezer dispenser section in place. Its measurements are roughly 9 inches long and 5 inches high, and this model comes in white. The tools you will need in order to do this repair include a Phillips screw driver, a quarter-inch nut-driver, and a pair of needle-nose pliers. If your ice dispenser is not working properly, your bracket could be the problem.

$ 19.42
  In Stock
PartSelect Number PS11739027
Manufacturer Part Number WP2180226

Replacing your Whirlpool Refrigerator Control Bracket

Replacing your Control Bracket

Customer Repair Stories

Water won't flow from water dispenser

Found the control bracket housing had broken and micro switch for the water pump was not making contact with mechanical link. (In other words when you put a cup under the dispenser and push water did NOT come out.)

I removed the faceplate and switches, removed all the switches and installed them in the new control bracket. Installed new control bracket into fridge and tested. Works! Reinstalled faceplate and switches and drained system for a few minutes. Man I forgot how good filtered water tasted!
  • Bryan from Eugene, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
27 of 29 people found this instruction helpful.
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Ice dispenser would not operate

The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.
  • John from Poway, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
46 of 48 people found this instruction helpful.
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Fixes Symptom 16% of time
★★★★★
★★★★★
25 Reviews

Rated by 63 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This white ice bin auger drum comes with a washer.

$ 53.27
  In Stock
PartSelect Number PS372186
Manufacturer Part Number 4388736

Replacing your Whirlpool Refrigerator Ice Bin Auger Drum

Replacing your Ice Bin Auger Drum

Customer Repair Stories

plastic Ice bin auger broke and needed to be replaced

The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
  • Suzanne from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
54 of 62 people found this instruction helpful.
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Plastic bits dispensed from Ice Dispenser in Door

Removed Ice bin from Fridge

Removed all bolts on bin with nut driver...about six

Removed housing...be careful with spring on crusher/cube control rod

Removed C clamp on end of auger with small slotted screw driver and needle nose pliers.

Removed plastic nut on end of auger shaft

Removed Ice crusher jaws and laid them out in the correct order

Removed Ice propeller and installed new part

Put back together in opposite order

Easy
  • john from seaford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
202 of 237 people found this instruction helpful.
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Fixes Symptom 15% of time
★★★★★
★★★★★
42 Reviews

Rated by 35 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.

  No Longer Available
PartSelect Number PS11723180
Manufacturer Part Number W10823377

Replacing your Whirlpool Refrigerator Ice Door Kit

Replacing your Ice Door Kit

Customer Repair Stories

Warm Air Getting Into Freezer

Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
  • David from Chesterfield, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
109 of 132 people found this instruction helpful.
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where ic e dispencer spring is held to door broke at mold

after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
  • helen j from murrells inlet, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
123 of 142 people found this instruction helpful.
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Fixes Symptom 10% of time
★★★★★
★★★★★
219 Reviews

Rated by 215 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This ice maker (Complete Icemaker Assembly, Whirlpool Icemaker Kit, Ice Maker Assembly, Refrigerator Ice Maker, Icemaker) receives water from the water inlet valve, freezes it, and dispenses it into the ice bucket until the bucket is full. Ice makers will need to be replaced every 3-10 years depending on the frequency of usage, and water quality. You can perform a voltage test with a multimeter or perform an inlet valve test. If you’re unable to make ice, or notice leaks then it may be a sign your ice maker is damaged and could be in need of a replacement. This model measures approximately 11x5 inches, is constructed of plastic and metal, and comes in black/silver. This ice maker is a complete assembly; the whole assembly attaches to the wall of your freezer.

$ 147.07
  In Stock
PartSelect Number PS358591
Manufacturer Part Number 4317943

Replacing your Kenmore Refrigerator Replacement Ice Maker

Replacing your Replacement Ice Maker

Customer Repair Stories

No Ice in the Ice Maker

I am NOT a handyman, and my family laughed at me when I said I was going to fix the ice maker all by myself. I ordered a replacement ice maker. When it arrived, I opened the box and read the instructions. It seemed easy. I removed the old ice maker, with a socket set. I then took off the shut off lever from the old one and placed it on the new one, since the new one didn't come with it. I then put the new one in place. All the parts fit perfectly. The ice machine was making ice within an hour. My family was amazed... and I got the last laugh!
  • Chris from Duluth, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
195 of 224 people found this instruction helpful.
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Ice Maker quit working, I could manually cycle unit but then the water would overflow when unit was re-filling.

I backed out the 2 top screws about a quarter inch and then removed bottem screw with a quater inch nut driver. I then lifted Ice Maker clear of the two top screws and lowered it enough to unclip the power connection with a small screwdriver. The new Ice Maker was wired correctley for my refrigeator so all I had to do wea reconnect the power connection and mount new Ice Maker on the two top screws and install the bottem screw. It took e while for the new Ice Maker to start it's cycle but after it did, it worked GREAT. Part Select service was OUTSTANDING, ordered part one day and received the next. THANKS!!!!
  • Max from Green Castle, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
584 of 619 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
26 Reviews

Rated by 203 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

The “Icemaker Control Assembly” (Module & Motor Assembly, Ice Maker Control Module, Icemaker Module, Refrigerator Ice Maker Module) is what controls the actions of your ice maker. The control turns the timing cams and the ejector blades. It controls most of the basic parts and functions such as the heater, water inlet valve, the cube size, and cube ejection. If your ice maker control is broken it can no longer properly control the ice maker functions. It may not produce any ice, make small ice cubes, or have intermittent operation. This can occur due to normal wear and tear. The icemaker control assembly is attached to the ice maker mold, and is under the white cover. Test the icemaker control assembly by using a multimeter. If this reveals the assembly to be defective, you will need to replace this part. It is approximately 4.25 inches square, beige, and is constructed of plastic and metal. This replacement part features one icemaker control assembly, including the control module and the motor.

$ 118.52
  In Stock
PartSelect Number PS2341896
Manufacturer Part Number W10190935

Replacing your Kenmore Refrigerator Icemaker Control Assembly

Replacing your Icemaker Control Assembly

Customer Repair Stories

Ice Maker stopped working

With socket wrench un-screwed the 3 screws and pulled out the ice maker assembly.

Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)

However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.
  • Robert from Port Washington, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
135 of 154 people found this instruction helpful.
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No ice

removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
  • Daniel from Suwanee, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
557 of 665 people found this instruction helpful.
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Fixes Symptom 5% of time
★★★★★
★★★★★
16 Reviews

Rated by 18 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This switch is located inside the dispenser.

$ 23.02
  In Stock
PartSelect Number PS11738948
Manufacturer Part Number WP2162361

Replacing your Whirlpool Refrigerator Micro Switch

Replacing your Micro Switch

Customer Repair Stories

under the water tray there was not screws holding the plate on

JUST POP the front panel off and removed the items
  • CHARLES from MAGNA, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
1 person found this instruction helpful.
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Ice dispenser would not dispense ice through the door

First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
60 Reviews

Rated by 48 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.

$ 19.46
  In Stock
PartSelect Number PS11739026
Manufacturer Part Number WP2180224

Replacing your Whirlpool Refrigerator Ice Guide

Replacing your Ice Guide

Customer Repair Stories

plastic ice cube guide installed

Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
  • Richard from Bloomington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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External Ice Guide Broke a Tooth and Fell Off

We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two days FASTER than promised. Kudos to Part Select.
Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
  • Tracy from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
170 of 186 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
3 Reviews

Rated by 8 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part attaches to the drive shaft of the ice dispenser motor.

$ 18.75
  In Stock
PartSelect Number PS11749442
Manufacturer Part Number WPW10169511

Replacing your Whirlpool Refrigerator Ice Dispenser Motor Coupling

Replacing your Ice Dispenser Motor Coupling

Customer Repair Stories

Ice dispensor motor would run but would not dispense ice at the door!

To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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motor coupling weld broken

Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
7 Reviews

Rated by 7 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This kit includes the metal auger, auger coupling and washer.

$ 110.32
  In Stock
PartSelect Number PS3500972
Manufacturer Part Number W10422851

Replacing your Whirlpool Refrigerator Ice Auger Kit

Replacing your Ice Auger Kit

Customer Repair Stories

the original auger was plastic and broke

Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
  • scott from Cocoa, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
25 of 28 people found this instruction helpful.
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Plastic Auger on the Ice Maker broke.

Was very confused when the part sent out looked nothing like the one it would replace. There was a note in the package saying that this would replace it but I was doubtful. Suggest that it be made very clear that this is an upgraded part to replace a bad design.Had not problem once i checked the website and found this to be correct replacement part. I didn't have any problem with the order of the crusher blades as once I removed the shaft nut I slid all of the parts in order onto the awl. Then it was a simple matter of sliding them off of the awl onto the auger shaft. The new metal auger works much better than the plastic one it replaces.
  • Wallace from Weslaco, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
70 of 78 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
6 Reviews

Rated by 3 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This ice auger support, also known as a baffle, is a manufacturer-approved replacement part for your refrigerator ice maker. This part can become cracked or damaged, preventing your ice auger from doing its job. This repair requires extensive disassembly; take photos as you go to make reassembly easier. To replace this part, life the ice door out of the way and life the ice arm into the off position. Pull out the ice bucket and use a 1/4 inch nut driver to remove the screws holding the ice container and connecting rod in place. Pry the e-clip and washer off the bottom of the auger assembly. Use a 9/16ths wrench to remove the nut at the bottom of the auger. Pull off the auger teeth assembly and replace the auger support with your new part. Now you can begin reassembling.

$ 30.02
  In Stock
PartSelect Number PS11731223
Manufacturer Part Number W10852691

Customer Repair Stories

the floating baffle broke

took the auger off and baffle replaced the baffle put every thing back together installed back to the freezer tried it out it dont work have to tear into the the motor which works the auger to see if anything else is broke.
  • Darlene from Glasgow, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
7 of 14 people found this instruction helpful.
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Clogged Ice shoot in freezer door (curshed ice)

First remove the ice container from the freezer
and dump all of the ice. Remove the four
screws holding the front ice container cover. Remove the control arm screw and bracket from the bottom of the ice container, remove crusher housing (screws and retainer clip). Remove nylon
bearing nut on front of auger shaft (left handed threads). Remove crusher blades and spacers (remember order of blades and spacers). Remove broken floating baffle. Replace baffle and reverse removal procedures.
  • Lue from Wichita, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
20 of 25 people found this instruction helpful.
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Fixes Symptom 2% of time

Rated by 4 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This motor rotates the auger. When the auger rotates, it pushes ice out of the bin, through a chute to the user.

$ 258.98
  In Stock
PartSelect Number PS11739113
Manufacturer Part Number WP2188242

Replacing your Whirlpool Refrigerator Ice Dispenser Kit Motor - 120V 60Hz

Replacing your Ice Dispenser Kit Motor - 120V 60Hz

Customer Repair Stories

Ice maker would not dispense ice

1. Removed Ice cube bin. 2. Removed the 4 screws holding dispenser bracket in place. 3.Unplugged electrical connector for motor and removed the unit. 4. Removed the coupler,wiring connections and three screws holding dispenser motor to mounting bracket. 5.Installed new dispenser motor onto bracket, put on coupler and connected wiring to motor. 6. Installed newly assembled unit put ice bin back into place. Dispenser works great.
  • William from Victorville, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
20 of 25 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
7 Reviews

Rated by 6 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

*Please note, this door chute is no longer being manufactured with a heater.

$ 15.94
  In Stock
PartSelect Number PS11739035
Manufacturer Part Number WP2180353

Replacing your Whirlpool Refrigerator Ice Dispenser Door Chute

Replacing your Ice Dispenser Door Chute

Customer Repair Stories

Worn out door chute

Pry open the front dispenser outer cover. Remove a screw holding ice door dispenser unit, remove old door chute, remove and place coil kind of stuff (connecting to panel) old chute to new one and reinstall.
  • Murali from Rochester, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
14 of 25 people found this instruction helpful.
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Ice Door Leaking

Remove the unit cover by unsnapping from the bottom. Remove the face plate on the switches. The ice door simply snaps off the closing mechanism. The problem I have is that the original door included a heat trace element (keeps the back of the door warm to limit condensation). The new part was simply a new seal. I clipped the leads to the het trace (turn off the fridge before you do that) and put in the new door. When the heat ids on in the house there is no problem with condensation but on warmer days its pretty bad. I cannot find a replacement part with the heating element and have contacted Whirpool. THey haven't responded as of yet.
  • Steve from Metairie, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 18 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
10 Reviews

Rated by 13 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This refrigerator ice maker fill cup dispenses the water into the ice cube mold during the fill cycle. Replacing the water fill cup is a possible solution if you notice that the ice maker is leaking, or not making/dispensing ice. If you notice the fill cup has been damaged or cracked; replace the part straight away. This water fill cup is a genuine OEM part and will fit most refrigerators, but check the list of compatible brands to make sure yours is included before purchasing.

$ 40.40
  In Stock
PartSelect Number PS11743318
Manufacturer Part Number WP628356

Replacing your Kenmore Refrigerator Water Fill Cup and Bearing

Replacing your Water Fill Cup and Bearing

Customer Repair Stories

Icemaker arm was broken

The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.

I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

Rated by 6 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

The ice maker thermostat, also known as the cycling thermostat, controls and regulates the ice maker ejection cycle by monitoring the temperature inside the freezer to determine when to release the ice into the bin and start the ice making cycle again. If your ice maker is making unusual noises, or if the ice maker is not making or dispensing ice, there could be an issue with the thermostat. Before you begin this repair, make sure the power is disconnected from your refrigerator, and that any food that may spoil is safely stored. This is an OEM part and is sourced directly from the manufacturer. This thermostat is sold individually, and comes with two attachment clips.

$ 62.09
  In Stock
PartSelect Number PS11743313
Manufacturer Part Number WP627985

Replacing your Kenmore Refrigerator Cycling thermostat

Replacing your Cycling thermostat

Customer Repair Stories

ice maker did not make ice

The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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No ice in ice trey

The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
3 Reviews

Rated by 3 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This dispenser door pin comes with the washer.

$ 11.30
  Special Order
PartSelect Number PS11739225
Manufacturer Part Number WP2196195

Customer Repair Stories

Ice dispenser door hinge inop

1. Remove the ice-maker/water dispenser cover plate located on the freezer door, by: inserting a putty knife blade at the bottom and freeing up the two retainer tabs; then pushing up. (note: be careful pulling the cover plate, there are many electrical connections on the back).

2. Note the electrical connections on the back of the cover plate and locate the connect close to the inside of the freezer door and disconnect it. (Note: this is much easier than pulling each wire off its connection point and then having to remember which color coded wire went where).

3. Carefully work the door hinge pin back out to the right and remove it and the hinge (Note: in my case the pin was already half way out so the old door couldn't close - and since this model door had a heater which came on because the door was misaligned there was constant flow of warm upwards causing ice to melt, run down and re freeze thus making the door difficult to open).

4. Unscrew the single her head screw holding the small metal piece to the right that retains the know upon which the outer door frame turns. Move the frame to the right to free it and work it out if the way. You now have access to the ice-maker door and hinge pin assy.
  • Robert from Emory, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Ice Door not closing properly

I did the repair, but apparently there's an Ice Door Kit with Bracket ( Part #8201756 - PartSelect Number PS990120 ) that has a metal bracket that will actually fix the problem with the broken plastic that holds the pin in.
  • Jennifer from Sahuarita, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Fixes Symptom 1% of time
★★★★★
★★★★★
3 Reviews

Rated by 1 customer 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part consists of a cube and arm that upon activation opens the ice container gate and allows the ice cubes to enter into the chute and into the ice and water dispenser.

$ 152.02
  In Stock
PartSelect Number PS11738908
Manufacturer Part Number WP2152713

Replacing your Whirlpool Refrigerator Soleniod Assembly

Replacing your Soleniod Assembly

Customer Repair Stories

Ice dispenser would not work

According to all the information on the internet diagnosing the problem with my in door ice dispenser, the problem seemed to be with the solenoid which I ordered from PartSelect. However, when I got into the repair, I found the problem was with the electrical switch that activated the ice dispenser. A couple of the plastic studs that hold the switch in place had broken which did not allow the switch to be activated. I replaced the small plastic keeper study with small screws and now the ice dispenser works fine.
  • James E. from Bradenton, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Ice maker would only deliver crushed ice not cube's

Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.
  • MICHAEL from NORTH PORT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
36 of 54 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
404 Reviews

Rated by 114 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

The crisper drawer (Crisper Pan, Refrigerator Crisper Drawer) with humidity control is meant to keep your vegetables and fruit as fresh as possible by allowing you to regulate the humidity levels within the drawer. It attaches on the inside of your refrigerator to the bottom of the crisper shelf. This drawer can break from misuse or accidental damage. It is also subject to material fatigue over time. If broken or damaged, it may be difficult to slide the drawer in and out, and it should be replaced. This plastic drawer measures 14.92 inches long, 7.6 inches high, and 16.5 inches wide and comes in white/clear.

$ 79.63
  In Stock
PartSelect Number PS11739119
Manufacturer Part Number WP2188656

Replacing your Whirlpool Refrigerator Refrigerator Crisper Drawer with Humidity Control

Replacing your Refrigerator Crisper Drawer with Humidity Control

Customer Repair Stories

Drawer guides broken

Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i can get. Thanks for the quick shipment of the part. 2 days from time of call to part on my door step. Thanks again
  • Paula from Chesterfield, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
316 of 409 people found this instruction helpful.
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track of the pan become broken

Buy a new crisper pan,slide out old one ,slide in new one
  • Darrell from Cedar Bluff, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
422 of 442 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
9 Reviews

Rated by 4 customers 

  

Very Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is an ice bin for the ice dispenser in your refrigerator/freezer. The ice bin collects the cubes dropped from the icemaker. Take note that the auger is not included with this container. If your current model is broken or damaged, it will need to be replaced. To make this repair you will need a 1/4-inch nut driver. This bin is white and made entirely of plastic. It is around 18 inches long and 12 inches wide.

$ 112.08
  In Stock
PartSelect Number PS11739219
Manufacturer Part Number WP2196089

Replacing your Whirlpool Refrigerator Ice Container

Replacing your Ice Container

Customer Repair Stories

Ice bin was broken

Watched the video about the repair once, then went to work. Everything was very straight forward. One of the most simple repairs I've ever done. Difficulty level of changing a light bulb.
  • Tim from COLUMBUS, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 10 people found this instruction helpful.
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Plastic broken around ice maker shaft

I removed the 4 screws from the inside front of the container that held the ice maker shaft in place. This allowed me to remove the old broken container from the front assembly. It was just a matter of attaching the new container to the front assembly and sliding the new container back into the freezer. I am back in business and I couldn't believe how easy it was to make this repair. Shipping was very speedy and communication was fast. I will use PartSelect.com again and refer family and friends for a good deal.
  • Gary from Denham Springs, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 70 people found this instruction helpful.
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Fixes Symptom less than 1% of time
★★★★★
★★★★★
2 Reviews

Rated by 3 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is an authentic appliance part that is sourced directly from the genuine manufacturer. This ice stripper functions by stripping the ice maker mold of ice during the ejection cycle, after the water has frozen into cubes. The ice stripper rotates to push the cubes into the ice bucket and prevents the ice from falling back into the mold. You may need to replace the ice stripper if your ice maker is no longer making ice. This part is approximately 9 inches long and is sold individually.

$ 63.68
  In Stock
PartSelect Number PS11739041
Manufacturer Part Number WP2182124

Customer Repair Stories

The ice stripper cracked from freezing.

There was three screws to remove to unmout the ice maker, and unplug the wire harness,then two to remove to slip in new stripper. All took about 20 mins.
  • David from Discovery Bay, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 8 people found this instruction helpful.
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Ice stripper broken on ice maker

I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!
  • Kenneth from New Braunfels, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
17 of 24 people found this instruction helpful.
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