Models > DW960W-CAN

DW960W-CAN Jenn-Air Dishwasher - Overview

Sections of the DW960W-CAN

[Viewing 5 of 5]
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Silverware Basket - Gray – Part Number: WP6-918873
Silverware Basket - Gray
★★★★★
★★★★★
(79)
PartSelect #: PS11743069
Manufacturer #: WP6-918873
This silverware basket is gray in color and measures 8 inches wide by 11-1/2 inches high by 12 inches deep. The silverware basket is used to hold small utensils such as forks, spoons, and knives durin...
$27.75
  In Stock
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Door Gasket – Part Number: WP902894
Door Gasket
★★★★★
★★★★★
(44)
PartSelect #: PS11746830
Manufacturer #: WP902894
This dishwasher door gasket, or door seal, allows the dishwasher door to have an airtight seal when closing the door. No tools are required for this installation, simply remove the existing gasket and...
$69.78
  In Stock
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White Dishrack Roller – Part Number: WP903093
White Dishrack Roller
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(6)
PartSelect #: PS11746834
Manufacturer #: WP903093
This upper dishwasher dishrack roller, also known as a dishrack wheel, allows you to roll the dishwasher rack easily on the support rails. If your dishwasher rack is disconnected or the rack is broken...
$17.19
  In Stock
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Hose Clamp – Part Number: WP596669
Hose Clamp
★★★★★
★★★★★
(1)
PartSelect #: PS11743008
Manufacturer #: WP596669
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This ...
$11.80
  In Stock
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Lower Spray Arm Support – Part Number: WPY912900
Lower Spray Arm Support
★★★★★
★★★★★
(4)
PartSelect #: PS11757605
Manufacturer #: WPY912900
This part is used to house the lower spray arm.
$64.60
  In Stock
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Tub Wheel - NOT a Rack Wheel – Part Number: WP99002947
Tub Wheel - NOT a Rack Wheel
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★★★★★
(2)
PartSelect #: PS11747734
Manufacturer #: WP99002947
This wheel attaches to the inside of the tub to help guide the track and support the top rack.
$16.15
  In Stock
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Short Dispenser Door Retaining Pin – Part Number: WPY912679
Short Dispenser Door Retaining Pin
★★★★★
★★★★★
(2)
PartSelect #: PS11757600
Manufacturer #: WPY912679
The short dispenser door retaining pin latches your washing machine door to the hinge. If you find that your washing machine will not dispense detergent, or the lid will not latch properly, you may ne...
$5.82
  In Stock
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Hinge Pin – Part Number: WP6-912678
Hinge Pin
★★★★★
★★★★★
(2)
PartSelect #: PS11743044
Manufacturer #: WP6-912678
Sold individually. This part is exactly 1 inch long.
$10.63
  In Stock
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Screw – Part Number: WP179051
Screw
★★★★★
★★★★★
(5)
PartSelect #: PS11738704
Manufacturer #: WP179051
Sold individually. Lock washers are used with screws when vibration from an appliance may cause the screw to loosen. Lock washers are also used in the electrical components of an appliance to ensure ...
$8.04
  Special Order
Wax Motor for Detergent Cup Actuation – Part Number: WP902899
Wax Motor for Detergent Cup Actuation
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(10)
PartSelect #: PS11746831
Manufacturer #: WP902899
This is a dishwasher wax motor actuator that opens the dispenser cover to dispense dishwashing detergent and rinse aid during the wash cycle in your dishwasher. This is an authentic OEM part from the ...
$56.35
  In Stock
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Soap Cup Door Latch and Gasket – Part Number: W10131752
Soap Cup Door Latch and Gasket
★★★★★
★★★★★
(2)
PartSelect #: PS1960445
Manufacturer #: W10131752
If the soap cup door latch and gasket is malfunctioning, the dishwasher door will leak. You will find this part mounted to the inside inner door panel. To access this part you will need to take off th...
$10.90
  In Stock
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Rinse Aid Knob – Part Number: WP6-903123
Rinse Aid Knob
★★★★★
★★★★★
(1)
PartSelect #: PS11743034
Manufacturer #: WP6-903123
This part holds the rinse aid liquid in the dispenser until the timer activates the rinse cycle.
$55.49
  Special Order

Questions And Answers for DW960W-CAN

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Common Symptoms of the DW960W-CAN

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Leaking
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Will not dispense detergent
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Not cleaning dishes properly
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Will not fill with water
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Door latch failure
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Not draining
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Noisy
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Not drying dishes properly
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Lid or door won’t close
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Will Not Start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
bottom rack needed replacing
Just took it out of the box and slid it in.
Only problem I encountered, and I think it was due to the age of the dishwasher, was the newunit was not as deep as teh original rack. This will require a new method of loading dishes. Also, the new basket doesn't really fit well in the new rack.
Still cheaper than replacing a good cleaning dishwasher!
Parts Used:
Silverware Basket - Gray Lower Dishrack with Wheels
  • Cheryl from South Burlington, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
527 of 549 people found this instruction helpful.
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Rack roller broke
I opened the end stop of the rack, replaced the roller, and put the end stop back on. I can't believe I paid the repairman the last time $125????? An he put in a regular screw that rusted and broke the roller. Took me 3 minutes! Thanks
Parts Used:
White Dishrack Roller
  • Kathy from Lombard, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
497 of 502 people found this instruction helpful.
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The utensil basket was old, bowed and the bottom was falling out.
I ordered a new replacement basket. The new one is a little different but it fits in the same place and takes up the same amount of room in the dishwasher. It looks very nice too.
Parts Used:
Silverware Basket - Gray
  • Janet from Plano, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
476 of 489 people found this instruction helpful.
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