PartSelect.com's New Virtual Repairman Empowers Do-It-Yourselfers to Solve Household Appliance Woes

Intuitive PartSelect.com website application instantly connects users with all parts, instructions, and resources needed to fix household appliances

Monday April 18, 2011

PartSelect.com, the complete online resource for the do-it-yourself repair market, introduced today the Virtual Repairman. It’s an intuitive new website application that can diagnose, in minutes, problems with any of your major household appliances, and then tell you exactly how to fix it, including the specific parts you need.

To help do-it-yourselfers cost-effectively remedy their household appliance woes, PartSelect.com’s Virtual Repairman draws from a database of detailed information on over 2 million parts for dishwashers, dryers, stoves, ovens, microwaves, refrigerators, and washers for all 16 major North American brands. The data is collected dynamically from hundreds of thousands of customers surveyed in transactions over the past three years, and is updated regularly. When the Virtual Repairman is given the appliance model and symptoms, its system scours its colossal database in seconds to expertly deduce the problem and find the exact parts needed to fix it.

“Our new Virtual Repairman is the ultimate tool for do-it-yourselfers who are tired of pulling their hair out when it comes to figuring out what’s wrong and how to fix their major appliances,” says Steve Ash, Service Director for PartSelect.com. “Repairing appliances yourself always saves you money, but it doesn’t always save you time unless you know exactly what’s wrong, how to fix it, and what parts you need. We’ve just solved that problem with the Virtual Repairman. Its expert system understands countless appliance ailments and knows what needs to be done and what parts are needed based on what has worked and not worked for our customers. The Virtual Repairmen is fueled by three years of actual customer experience, making it as smart as a professional repairman.”

The Virtual Repairman doesn’t just leave you with parts and no direction. It connects you to PartSelect.com’s repair guides, pictures, diagrams, extensive library of installation videos, and thousands of installation instructions written by do-it-yourselfers detailing the repair process step by step. PartSelect.com has been a leader in helping do-it-yourselfers with their home repair needs since 1999 by providing repair parts and the know-how to fix their household appliances and consumer electronics.

Test the Virtual Repairman yourself at http://www.partselect.com/Virtual-Repairman.htm. Enter sample model number “GHW9100LW2.” Select from the most commonly reported symptoms to be connected to the parts and other resources that will help you resolve the appliance issue.

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