53 of 69 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:15 - 30 mins
CustomerKeith from Austin TX
Bad drum belt
Our whirlpool washer drum wasn't turning and there was a thunking noise from the machine when the drum should have been rotating.
I opened the top and back of the washer using a ratchet wrench. There were 4 screws holding on the top (at the top rear of the machine) and about 12 or more holding on the back panel. Removing these I could see the belt had become frayed, had come off of the drum, and was bunched around the motor drive wheel. The old belt was still usable, but clearly not going to last much longer so I purchased a new belt. The new belt was tighter than the old belt (which is good) and so took a fair amount of effort to get back onto the drum. I had to hold in place while turning the drum, something hard to do because of the braces on the back of the washer get in your way. But, I eventually got the belt propery seated. I then replaced the back and top panels. All appears to be working as it should.