18 of 24 people found this instruction helpful
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Barry from Wichita Falls, TX
A heat control switch was broken.
I first turned off the power to the stovetop at the breaker box, disconnected the power supply wires, removed the stovetop from the counter, placed the stovetop on a towel on the kitchen table, removed the screws connecting the glass top to the base, removed the glass top, removed additional screws holding the sheetmetal housing for the switches, opened this area and located the faulty switch, disconnected the wires leading to the faulty switch, connected the wires to the new switch, secured the switch to the sheetmetal housing and put the unit back together. It was not a difficult repair, just took a little time.
7 of 14 people found this instruction helpful
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Screw drivers
Customer: David from Austin, TX
Cracked cooktop, faulty control
About three months ago, the glass surface cooktop started to develop cracks similar to what happens to a car windshield. About a month ago, the cracks turned into fault lines, making the glass surfaces unlevel and rendering the burner unusable. Also, the lower left burner dual control would not go to simmer after being on high. No information could be obtained about how to access the cooktop. I placed a service call to a local appliance repairer. For a service call fee of $54, he instructed me on how to pull the oven to access the cooktop, and quoted a price of about $725 to replace the glass surface and defective control. For about $350 in parts and about 3 hours labor, I replaced the glass and control, and banished a terrible buzzing noise the oven was making during preheat and baking.