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PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Removed screws holding dishwasher to countertop and pulled dishwasher out about a foot from the cabinets. Spring had jumped out of position on one side where door opens and closes. String was broken. Used old string to thread new string onto pulley wheels. did not replace the wheels in the kit since they did not appear to be damaged.
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Chronic problem with KitchenAid dishwasher -- the connection between the tensioning spring on each side and the dishwasher door are two cheap twine-and-plastic assemblies. Opening and closing the door stresses the twine, and eventually it breaks on one side or the other. The only way to fix it is to replace the twine-and-plastic assembly, which is really simple to do once the replacement part is received. Takes longer to pull the dishwasher out from under the counter than it does to replace the part. In seven years, this is the fifth time one of these parts has failed.
After ordering the door balance kit I viewed the helpful repair video courtesty of Parts Direct. When the parts arrived I jumped right in, drained and unhooked the water feed line and removed the floor plate, carefully pulled out the dishwasher and began on one side. This gives the other side undisturbed for a guide. After the failed side was complete I moved to the left side and then just reversed my earlier process. I did recheck the water line to be sure it was not leaking. It went well; I finished in an hour from start to finish.
Remove the 2- screws attaching the dishwasher to the base cabinets on each side. Next , slide the dish washer forward and determine if the water supply needs to be disconnected. If it does, turn off the water to the dishwasher and disconnect the supply line. Now slide the dishwsher forward to expose the balance linkage. Remove the old balances and reinstall new in reverse order.The repair kit also includes new updated rollers that are easy to install.Slide the dishwasher back,hook up the water supply and secure with the 2- installation screws. Load it up with dirty dishes
We followed the directions on your video and it was fixed in 45 minutes. That includes pulling out the dishwasher and replacing the parts on both sides of the door. The parts were received in less than 3 days. Would recommend this company to friends and family.
Done as with the video (which is much appreciated). Stretching the spring was rather difficult with our machine. A spring puller would have helped.
Removed the bottom cover with the nut driver. Removed the two screws attaching the top of the dishwasher to the underside of the cabinet. With the wrench lowered the front of the dishwasher so that it would slide out of the cabinet. Once out the balance cables could be seen and were replaced. Attach the cable to the door, feed it around the new and improved bracket (part of the kit), attach to the spring and then attach the spring to the back of the lower rail. Repeat on the other side. Reinstall the dishwasher. This took longer than all the rest of the job due to the poor work done by the home builder's plumber in the original install. Replace the front cover and sound shield. All and all very easy.
It was very simple - I gave the package to my wife - got a beer from the fridge and sat down and watched her repair the door.She had it done in no time and was very happy that the installation was so simple .Thanks
I watched the video and followed the instructions. I was very impressed with the video and the entire process.
The repair video on line was very helpful.It made the job much easier.Well done to you guys.
I ordered the part, and received it in about 2 days. Great delivery. Opened up the package and watched the video. I didn't have a nut driver, so it took me a bit longer to do with a plier. I was thrilled to have done it myself as a repair man had quoted $170 to fix it!!!! I did it myself for around $25. Made my day..............no, it really made my week. I'm an Female over 60!! Husband doesn't do any repairs. Loved the video too, it made it really easy. If I had a nutdriver it would have been done in around a half hour.
The online video showed me all I needed to know in order to complete the repair. Ordering the parts was as easy as could be and the person whom I spoke to was helpful and friendly. The parts were sent quickly and received the next day. The actual repair was completed in 15 minutes... the hardest part was pulling out the dishwasher and once pulled, the repairs were completed quickly and easily. Saved over $150 by doing it myself. Thanks Partselect for making this an easy do it yourself repair.
pulled dish washer from under cabinet. let door down, removed old link kit, installed new rollers and ropes, pulled springs into place, and hooked into ropes.
because of your video on how to repair this problem, it gave me the insight as to what to expect, unfortunatly I had to disconect the dishwasher completely to gain access to the back of the unit because when the link broke the spring came loose and had to be re-attatched. after attaching the spring it was easy as the video showed. I would recomend your web site to anyone. ps: I also shoped sears for the same part and their's was higher and was going to take twice as long to get, so thanks for your help. cordially, Ron
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