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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerRonald from Fort Lauderdale FL
The door tension system failed.
Chronic problem with KitchenAid dishwasher -- the connection between the tensioning spring on each side and the dishwasher door are two cheap twine-and-plastic assemblies. Opening and closing the door stresses the twine, and eventually it breaks on one side or the other. The only way to fix it is to replace the twine-and-plastic assembly, which is really simple to do once the replacement part is received. Takes longer to pull the dishwasher out from under the counter than it does to replace the part. In seven years, this is the fifth time one of these parts has failed.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers
CustomerKenneth from Albany OR
Door balance cabke failed and the door comes down with a crash!
After ordering the door balance kit I viewed the helpful repair video courtesty of Parts Direct. When the parts arrived I jumped right in, drained and unhooked the water feed line and removed the floor plate, carefully pulled out the dishwasher and began on one side. This gives the other side undisturbed for a guide. After the failed side was complete I moved to the left side and then just reversed my earlier process. I did recheck the water line to be sure it was not leaking. It went well; I finished in an hour from start to finish.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsScrew drivers, Wrench(Adjustable)
CustomerJAMES from FORT PIERCE FL
Broken left balance
Remove the 2- screws attaching the dishwasher to the base cabinets on each side. Next , slide the dish washer forward and determine if the water supply needs to be disconnected. If it does, turn off the water to the dishwasher and disconnect the supply line. Now slide the dishwsher forward to expose the balance linkage. Remove the old balances and reinstall new in reverse order.The repair kit also includes new updated rollers that are easy to install.Slide the dishwasher back,hook up the water supply and secure with the 2- installation screws. Load it up with dirty dishes
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers, Socket set
CustomerCynthia from Dix Hills NY
Both door balances had broken cables and a broken positioner dropped out.
My son and I pulled the dishwasher out and replaced the door balances. It was quite simple and easy because the video at this URL was very clear http://www.youtube.com/watch?v=X02l3pHeOUI. Unfortunately, I have not been able to learn where the positioners need to be placed so that I can install them. I am instructionless on that part of the job.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerJudy from Jasper GA
String broke on dishwasher door.
We followed the directions on your video and it was fixed in 45 minutes. That includes pulling out the dishwasher and replacing the parts on both sides of the door. The parts were received in less than 3 days. Would recommend this company to friends and family.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerJames from Colorado Springs CO
Broken door counterbalance
Done as with the video (which is much appreciated). Stretching the spring was rather difficult with our machine. A spring puller would have helped.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Screw drivers, Wrench(Adjustable)
CustomerVincent from Morrisville NC
The door on the dishwasher drops open
Removed the bottom cover with the nut driver. Removed the two screws attaching the top of the dishwasher to the underside of the cabinet. With the wrench lowered the front of the dishwasher so that it would slide out of the cabinet. Once out the balance cables could be seen and were replaced. Attach the cable to the door, feed it around the new and improved bracket (part of the kit), attach to the spring and then attach the spring to the back of the lower rail. Repeat on the other side. Reinstall the dishwasher. This took longer than all the rest of the job due to the poor work done by the home builder's plumber in the original install. Replace the front cover and sound shield. All and all very easy.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerRobert from Huntington Beach CA
Dishwasher door tension cord broke
It was very simple - I gave the package to my wife - got a beer from the fridge and sat down and watched her repair the door.She had it done in no time and was very happy that the installation was so simple .Thanks
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Screw drivers
CustomerTHOMAS from WOODLAND CA
Spring holding the door closed became disconnected (cord broke)
I watched the video and followed the instructions. I was very impressed with the video and the entire process.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers
CustomerTerence from Bridgewater NH
Broken link to door assembly
Actually, the repair was very simple because of the you tube video demonstrating the repair. This made the repair very easy. I repair/replaced both springs and links
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Socket set
CustomerJoe from Annapolis MD
Broken rope on door mechanism. Design flaw. It breaks too often.
The repair video on line was very helpful.It made the job much easier.Well done to you guys.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerBrian T from Brielle NJ
One day I was emptying the dishwasher and I heard a loud snap and the door would stay up and would just drop real hard.
I ordered the part, and received it in about 2 days. Great delivery. Opened up the package and watched the video. I didn't have a nut driver, so it took me a bit longer to do with a plier. I was thrilled to have done it myself as a repair man had quoted $170 to fix it!!!! I did it myself for around $25. Made my day..............no, it really made my week. I'm an Female over 60!! Husband doesn't do any repairs. Loved the video too, it made it really easy. If I had a nutdriver it would have been done in around a half hour.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerMichael from Yorba Linda CA
Door counterbalance broke
The online video showed me all I needed to know in order to complete the repair. Ordering the parts was as easy as could be and the person whom I spoke to was helpful and friendly. The parts were sent quickly and received the next day. The actual repair was completed in 15 minutes... the hardest part was pulling out the dishwasher and once pulled, the repairs were completed quickly and easily. Saved over $150 by doing it myself. Thanks Partselect for making this an easy do it yourself repair.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
Customermichael from Laguna Woods CA
Rope link broke.
pulled dish washer from under cabinet. let door down, removed old link kit, installed new rollers and ropes, pulled springs into place, and hooked into ropes.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsNutdriver
Customerron from nesbit MS
Dishwasher door droped when open because the door balance link broke on one side
because of your video on how to repair this problem, it gave me the insight as to what to expect, unfortunatly I had to disconect the dishwasher completely to gain access to the back of the unit because when the link broke the spring came loose and had to be re-attatched. after attaching the spring it was easy as the video showed. I would recomend your web site to anyone. ps: I also shoped sears for the same part and their's was higher and was going to take twice as long to get, so thanks for your help. cordially, Ron
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