Have you ever purchased from PartSelect.com before?
Thank you for helping make our site better.
PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Once the cord broke, the stainless steel door became very heavy (eventhough the other side cord/spring combo was intact). My order came within days. The repair kit came with two complete sets (left and right sides). The repair was simple. I used the unbroken side as a guide to fix the broken side. I used all parts from the kit. The part of the repair that required time was to disconnect the electric, plumbing and drain lines. In order to pull the diswasher from the cabinet. Just remember to turn the water back on when you are finished!
Help other customers find the most helpful instructions.
Were these instructions helpful?
I first replaced the door balance kit. I had to unhook the water supply to pull the unit out. I replaced the door balance kit first. The pieces were slightly different than my old parts, but fairly easy to figure out. Also, the spring was off on one side so had to confirm where to reconnect it. That took about 30 minutes. I then took out the racks and installed the chopper. The old one came out easily, but it took about 20 minutes to seat the new chopper properly and then reassemble the lower arm. This part of the repair was about another 30 minutes total. Lastly, I replaced the upper rack adjusters, which had broken a while ago and I had pulled together with nylon straps. The new adjusters have metal screws which should be more durable than the plastic clips used in the original equipment. This part of the job took about another 20 minutes, but was easy to complete. The dishwasher door works like new and the top rack is easier to load with the adjusters working properly again.
I removed the 2 screws that held the dishwasher under the counter. Pulled the dishwasher out and easily replaced the replacement link. I slid the dishwasher back under the counter and replaced the 2 screws. Everything now works as it should
This kit repaired the loud squeeking immediately. Worth the money because with this kit both wheels turn, so that the loud squeeking door noise wont come back. Dont waste money on the OEM kit.
Followed instructions on the web video and the paper that came with the part. The spring was very difficult to stretch to hook the cord. Skinned my knuckles and required a helper to get it together.
Pulled the dishwasher out of the cabinet, set the rope with the plastic ends on the spring and lever for the door and pulled the spring into it's holder and returned the washer into the cabinet. I ordered the part on the 27 in the morning and it got here on the 28th in the afternoon. Local part store wanted $40.00 for the same kit and I got it from you at less than 25.00. I also got to skip the service fee which would probably be about 65 dollars.
Removed screws holding dishwasher to countertop and pulled dishwasher out about a foot from the cabinets. Spring had jumped out of position on one side where door opens and closes. String was broken. Used old string to thread new string onto pulley wheels. did not replace the wheels in the kit since they did not appear to be damaged.
Chronic problem with KitchenAid dishwasher -- the connection between the tensioning spring on each side and the dishwasher door are two cheap twine-and-plastic assemblies. Opening and closing the door stresses the twine, and eventually it breaks on one side or the other. The only way to fix it is to replace the twine-and-plastic assembly, which is really simple to do once the replacement part is received. Takes longer to pull the dishwasher out from under the counter than it does to replace the part. In seven years, this is the fifth time one of these parts has failed.
After ordering the door balance kit I viewed the helpful repair video courtesty of Parts Direct. When the parts arrived I jumped right in, drained and unhooked the water feed line and removed the floor plate, carefully pulled out the dishwasher and began on one side. This gives the other side undisturbed for a guide. After the failed side was complete I moved to the left side and then just reversed my earlier process. I did recheck the water line to be sure it was not leaking. It went well; I finished in an hour from start to finish.
Remove the 2- screws attaching the dishwasher to the base cabinets on each side. Next , slide the dish washer forward and determine if the water supply needs to be disconnected. If it does, turn off the water to the dishwasher and disconnect the supply line. Now slide the dishwsher forward to expose the balance linkage. Remove the old balances and reinstall new in reverse order.The repair kit also includes new updated rollers that are easy to install.Slide the dishwasher back,hook up the water supply and secure with the 2- installation screws. Load it up with dirty dishes
We followed the directions on your video and it was fixed in 45 minutes. That includes pulling out the dishwasher and replacing the parts on both sides of the door. The parts were received in less than 3 days. Would recommend this company to friends and family.
Done as with the video (which is much appreciated). Stretching the spring was rather difficult with our machine. A spring puller would have helped.
Removed the bottom cover with the nut driver. Removed the two screws attaching the top of the dishwasher to the underside of the cabinet. With the wrench lowered the front of the dishwasher so that it would slide out of the cabinet. Once out the balance cables could be seen and were replaced. Attach the cable to the door, feed it around the new and improved bracket (part of the kit), attach to the spring and then attach the spring to the back of the lower rail. Repeat on the other side. Reinstall the dishwasher. This took longer than all the rest of the job due to the poor work done by the home builder's plumber in the original install. Replace the front cover and sound shield. All and all very easy.
It was very simple - I gave the package to my wife - got a beer from the fridge and sat down and watched her repair the door.She had it done in no time and was very happy that the installation was so simple .Thanks
I watched the video and followed the instructions. I was very impressed with the video and the entire process.
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2016 , Eldis Group Partnership. All rights reserved.