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PartSelect Number PS972325
This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwashers door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Pulled dishwasher from under counter, attached link to spring, hooked spring back into frame/chassis, threaded link through pulleys, attached other end of link onto door, reinstalled dishwasher under counter. All's well. Note-I purchased an extra link anticipating that the other one will fail. They're cheap enough.
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1. Open the dishwasher and remove the two plastic grommets about halfway down on either side of the opening. Then remove the two screws under the grommets.2. Remove the kick plate under the door. May have to lower unit by turning the feet using the adjustable wrench.3. Make sure you have enough slack in the water input line and electrical wiring that you can pull the dishwasher out about 12 inches or more.4. There is a spring and nylon rope link on both sides of the unit. Probably just one link is broken, but the replacement comes with two, so you can replace both or save one as a spare. Look at the good side and it should be pretty self explanatory how it attaches. I found it easiest to first thread the link around the lower pulley, then attach the link to the spring, then spring to the rear support, then the link to the door.5. Reverse (2 to 1) to reinstall the dishwasher.
This was the second time I had this problem so I knew the symptoms and remedy. The tools needed were two nut drivers a ¼” and 5/16” along with a flat pry bar and Phillips screw driver. I started by removing the lower front panel by removing the two ¼” screws on either side. The lower panel will lift up and then can be removed by pulling on the bottom. There is a flat sheet metal piece behind the front panel with insulation that can be removed very easily along with the front panel. When the front panel is removed it exposes the front legs that may need to be dropped to let you lift the dishwasher over the tile (if you have ceramic tiles). The next step would be to remove any ties to the counter top if it is attached. Mine were attached by the two straps on either side with Phillips screws. After the top is free, lower the front legs by lifting the dishwasher with the flat pry bar and threading the legs up into their holders. With the legs lifted the dishwasher can be pulled out to expose the tension springs located along the sides at the very bottom. Chances are the ropes are broken off the plastic holders that fit over the door hooks. Remove the plastic guides by removing the 5/16” nut from the middle of the lower roller. Remember to note which hole the screw is coming from this also sets the tension for how fast or slowly the door drops. Placing the nut closer to the front will drop the door slowly and toward the back will drop the door more quickly. I placed mine in the middle hole. When the plastic guides are removed attach the nylon pope to the spring and attach to the back of the dishwasher. There is a hole located on a flat piece of sheet metal the spring will attach to at the back of the dishwasher (if it is broken). Check the other side if it is still in tact. With the spring in place weave the rope around the plastic guides then pull the springs to help get the plastic end over the door hook located at the bottom of the door. Repeat this operation for the other side (kit has a both sides covered) and reinstall dishwasher in cabinet.Steps1) Remove front panel (1/4” nut)2) Release Dishwasher from Cabinet 3) Lower front legs 4) Pull Dishwasher out from under Cabinet5) Remove Rope Guide (5/16” nut)6) Install new Rope Guide (Supplied in Kit)7) Attach new rope to Spring and attach spring to dishwasher8) Weave rope through rope guide9) With door closed pull spring to relieve tension so rope can be attached to door10) Repeat for other side (Kit has both sides)
Ordered the parts on your site since I could find a parts schematic that really helped. I had to move the unit out and replace the spring on one side. We replaced both nylon cords since the other was showing a little wear. Received the parts quickly and made the repair the same day.
Pulled dishwasher out from under counter. Relaced cord with plastic hook attaching spring to door. Very easy.Very impressed with Partselect.com. Full schematic of dishwasher made it easy to select part. Delivered in 1 day. Fantastic. Highly recommend
Disconnected dishwasher from countertop and slid out about 1.5 feet.Removed old link.Installed new link and reconnected to spring.slid dishwasher back under counter.Replaced 2 screws back to countertop.It was really really easy.
This kit comes with the link cords and the balance wheels. I only needed the cords. I undid the set screws under the counter edge and slid the Dishwasher out from under the counter. One of the links had a broken cord and the spring had snapped to the very back of the space and was a bit hard to find. I used the good side as a guide to see how to thread the cord correctly. I did not replace the wheels since they appeared to be in good shape and looked like they might be a bit more difficult to replace than just the cord. For a second I thought I had ordered the wrong part because the new cord's attachment point at the hinge did not look exactly like the originals but the new design worked just like the original. I did need one other person to help stretch the spring and hold the door in the best position so I could attach the cord to the hinge. It's working perfectly now and I saved the wheels in case I need them later.
I removed the dishwasher from under the cabinet. This is what took the most time. Before removing the dishwasher from under the cabinet I disconnected the drain cable to remove all the water from unit. After removing the dishwasher I tipped the unit on its left side. The motor/pump assembly is held in with one screw. After removing this screw the pump/motor assembly comes out with a 1/8 turn counter clock wise. The replacement pump/motor assembly was put back in in reverse order. After the pump/motor assembly was replaced I replaced the door balance cable kit on the right side of the unit. Next I tipped the unit on to its right side and replace the left balance cable kit. After this all that was left was to return the unit back under the cabinet and hook up the water supply line, the drain line, and the power.
Turned off water supply and electricity, removed the front kick panel on the dishwasher. Disconnected the water supply line, removed the two screws above the door securing the dishwasher to the underside of the countertop. Pulled the dishwasher out from under the counter, replaced the spring and balance link for each side. I found that the new balance link kit that I purchased was better engineered that the origanal equipment.
I found instructions on line when I goggled my dishwasher name and model number with the words noisy door. There were three or four good suggestions at a couple of the sites I visited. I tried applying vasoline, then silicone to the rope where it travels through the plastic guides but that just cut the sound down about 50%. My dishwasher has plastic guides that look like rollers but they don't turn, they are fixed in place. The ropes squeak as the pass over the guides. The replacement part kit has plastic guides that turn like wheels now so the rope does not drag over them and squeak. This repair could be done by me in 20 minutes or less every time now that I know what I am doing. I removed the black bottom metal cover then turned the nuts on the adjusting (leveling) bolts to lower the front end of the dishwasher so I could pull it out of the cabinet. Once I lowered is as low as it would go I opened the door and pushed down on it which tilts the dishwasher down and you pull out on it and the top lip clears the cabinet. If your dishwasher just pulls out the first time you try these steps may not be necessary.Once the dishwasher is out the guides and rope are down at the bottom in the front by the door. It's obvious what to do to replace them.
Need torx to remove front panel. There are four screws that hold the control panel that don't need to be removed. If you do remove them, it helps to put the control panel back before you reinstall the front. The six screws that hold the soap dispenser are a very small hex (<1/4, maybe 3/16). It would help to have some small sockets or nut drivers handy for this.The door balance is easy.
You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.
Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.
Actually, the repair was very simple because of the you tube video demonstrating the repair. This made the repair very easy. I repair/replaced both springs and links
Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.
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