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PartSelect Number PS972325
This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwashers door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Due to the way I installed the appliance originally it was not necessary to disconnect supply water nor the drain connections. When the cord broke the spring came out of the point of connection to the appliance. It some "finagelling" to reattach the spring.After some "select vocabulary" it hooked into the correct spot and the rest was history.
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Pulled dishwasher and removed existing springs and attached rope. Ordered the part needed and replaced it somewhat easily. There is a lot of tension because of the spring on the door. Once part was installed we were ready to use our dishwasher right away. Even though the rope was broke on only one side - we replaced both sides.
My husband managed, with some difficulty, to finally replace the broken spring and associated door balance kit. He first ordered the spring from this site. Then, after he had laboriously rolled the dishwasher out about 12" - using flat pieces of wood as support, while he lowered the dishwasher onto his homemade rollers - he realized that the corded door balance kit was also broken. So he rolled the DW back in and ordered the part. This site sent an improved door balance kit, and then he went through the same process again. He had to fish the spring back all the way to the very back of the DW and hook it through a hole, using a rod and masking tape (bad DW design, he says). Then after he rolled it back, he noticed a leak in the incoming hot water connector, at the copper pipe compression fitting. Fortunately, a local plumber, with the right tool and expertise was able to quickly fix that problem. (The plumber explained that compression fittings commonly begin leaking if even slightly moved.) Bottom line: A+ for this site, C for KitchenAid design. He says he'd undertake it again, in spite of the hassle.
Followed directions here. Extremely easy repair.
followed your very well done video clip exactly.
Just like the video; remove the 2 nuts off the kick plate, remove the 2 screws under the counter, pull the unit out, ease the spring off the cable, nut drive the pully assembly's off, install the new ones, place new rope/cable from the door arms onto pullys, attach the spring, push the unit back into place, replace screws and the kick plate. Took 15 minutes.
repaired exactly as your video described......hardest part it getting unit out from under cabinet and back in.
The key item in this outing was the Door Balance Link Kit. All others were 5 minute easy repairs. Our dishwasher was installed under old cabinetry so I had to use a crescent wrench to raise the extended front feet and then a pry bar to get the dishwasher to clear the existing flooring. I really envied the fellow in the video who was just able to slide his unit out. Once it was out, getting the old broken door balance parts off was relatively easy. Stretching the spring to get the new ones mounted took some effort. Than a fair amount of fiddling to get the dishwasher back in the right position and level under the old counter. I figure I still came out ahead with having to wait on two visits from the repairman (one for diagnosis and parts ordering, one for install). And now I know a little more about how this thing ticks.
Get a piece of stiff wire (medal close hanger) cut a Short piece and take a tool and roll a half circle on each end making the link length you need then attach the lanyard to the spring
Video was great help. Replacing the balance parts was easy. My wife and I are in our 80's. Mobility is difficult when it comes to working on the floor. Between the two of us we spent the majority of our time just getting up and down,
Step 1. Cut off water supply. Step 2. Remove two screws from bottom plate to remove the plate. Step 3. Check that drain line and power supply have enough slack to move the unit out from under the cabinet. Step 4. Remove two screws from top frame that secure the unit to the cabinet framing (note my counter-top is granite so framing goes across the top of the unit; so units are secured directly to the countertop). Step 5. Disconnect water supply line and place something, i.e., a plate, old towel, etc. to catch excess water in the supply line. Step 6. Lower leveling feet to provide clearance to remove the unit. Step 7. Pull unit carefully from under cabinet to access both sides so Door Balance Link Kit is accessible, checking for tension on drain line and power supply line (see Step 3.) as you are pulling out the unit. Step 8. Remove broken Door Balance Link Kit (pay attention to how the rope is positioned around the pulleys; using your phone to take a picture before you disassemble the kit is a good idea). Note-the replacement kit is different in design/appearance (not function) from the OEM part. This should be clearly stated in the "Description" paperwork accompanying the part but it is not. Step 9. Install the new Door Balance Link Kit exactly as the replaced one. It is important to note that there was no spring tension when the broken part was removed so re-attaching the part with the spring attached takes some strength because of the tension. I recently (9 weeks ago) had two brain surgeries; my right arm was paralyzed following the second surgery. Although I am recovering fine, I have not gained my hand strength back completely. I used a screwdriver to stretch the spring back to the attachment point which allowed me to slip the spring into the hole. If you have to use this method or a similar technique, use extreme caution. The spring is strong and if it slips could cause an injury or damage. I strongly suggest that while the unit is out that you replace the other (non-damaged) Door Balance Link Kit. It's had the same wear as the broken and its likely to break soon. Again, if you have the hand strength to remove the spring by stretching it to disconnect it, that is the best approach. But, if you do not have the hand strength, simply take a pair of channel-locks, grasp the end of the spring to stretch the spring to remove tension on the rope and hold it while cutting the rope. Release the tension on the spring and repeat steps 8 & 9 to install the second kit. Step 10. Move the unit back into position to attach the water supply line and then attach the water supply line. Step 11. Carefully reposition the unit back into place checking to make sure the water line, drain line, and power supply are not crimped. Step 12. Once in position, use leveling feet to raise the unit to its proper height while checking to make sure it is square/level. Step 13. Replace the screws removed in Step 4. Step 14. Run the machine through a quick wash before replacing the bottom plate to verify there are no water leaks, crimped hoses, etc. Step 15. Replace the bottom plate (see Step 2.).
pulled it out, saw 'pulley' was fine, and put cord on spring and puled it enough to hook it on other end.end after running cord around the 2 pulleys, as it was on the other side. push it back and done.
You said the repair was easy and would take around 5 minutes to perform. You were spot on and the instructional video really helped do the job.
Unscrewed mounting screw at top and bottom of duahwasher, pulled out dishwasher could see the pully on one side had broken. installed new part put dishwasher back in place and rescrewed mounting screws.
Shut off power to dishwasher.Pulled dishwasher half way out from cabinet, careful not to disconnect waterline, drain-line, and electrical connections. Replaced roller assemblies and connected new door balance links to springs as shown in the great video featured on your website. Thank you for the great pricing, speedy service, and the install instructions. I am happy!
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