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PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
because of your video on how to repair this problem, it gave me the insight as to what to expect, unfortunatly I had to disconect the dishwasher completely to gain access to the back of the unit because when the link broke the spring came loose and had to be re-attatched. after attaching the spring it was easy as the video showed. I would recomend your web site to anyone. ps: I also shoped sears for the same part and their's was higher and was going to take twice as long to get, so thanks for your help. cordially, Ron
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Put a new designed
Disconnect the water and power supply to the unit. Remove the kick plate with a screwdriver and pull the unit from under the counter far enough to expose both door lift springs. With the door closed and locked release the tenson on the spring and remove the cable latch from the spring.One of mine was broke so this only had to be done on one side. With a 5/16 nut driver remove the bolt that holds the guide pullys in place. This is where I learned the problem from the original instulation. There are three screw holes to adjust the amount of tension on the cable. Mine was set with the most tension which is what caused the cable to break. I installed the new cables in the reverse order from above with the least amount of tension. It still supports the door but with less strain on the spring and cables. Good Luck
Removed dishwasher and connected the new link to spring and door arm. Reinstalled machine.
repaired the same as utube video
I watched the video on the website and proceeded with the repair. Easy Repair.
Removed the lower panel underneath the door close to the floor.then the two screws underneath the counter top. pulled dishwasher out enough to remove broken door balance link from the spring and door. I found the Video on the PartSelect page to be very helpful.
Having replaced one side before, I knew what to do. The whole unit has to come forward a few inches. Kill the power, but do not disconnect any lines or hoses. Both my ceramic floor tile, and counter edge are in the way. The edge I can pry off; then I can lift the front legs up onto the tile and slide out a bit to find and replace the broken line. Probably one side is still intact and can serve as a pattern for the other. The spring has to hook to the rear frame, and be pulled quite hard to reattach. I bent a clothes hanger to shape and pulled while my friend hooked the new piece to the door. Pushed back, replaced bottom plate, and reinstalled counter trim. Good as new!
Ordered new kit, an improved version of the original, which arrived the next day. Removing the dishwasher and reinstalling same took over an hour. Removing the bad part and installing the door balance link kit on both sides of the door took the 15 minutes. I watched the installation video shown at the partselect site which helped. No instructions came with the parts.
Very easy repair. Removed (front) bottom access panel. Removed two screws under caps on the inside front edges (one left, one right) of the DW. Slide DW forward (out of its recess) about one foot. R&R tensioning cord. Reassemble. Done.
Pulled out dishwasher. Found cord broken on one side. Replaced cord and other parts that came in kit. Replaced balance parts on both sides of door. Pushed dishwasher back in place. Door now opens and closes like new.
As per instructions on the video you show for repair. Easy breezy! Thank you.Cody Oakland
Followed the virtual repairman instructions. They weregreat! Good overall experience with the site and service.
The "cable", which is actually nylon had broken. The kit had two sets of cables and new pulleys, one for each side. I simply pulled out the dishwasher, unscrewed the single pulley mounting screws and then reused them to screw in the new pulleys. The hardest part was pulling the springs to have enough slack to attach the cables. The best method involved a vice-grip pliers holding an "s" hook. The "s" hook grabbed the springs, I pulled on the pliers and then had someone assist to keep the dishwasher from sliding forward. Then cable attachment was easy and quick.
Identified first that the Door Balance Link Kit was required as opposed to a new spring - the springs are nearly indestructible, I don't see how the spring would ever fail before the link kit. The hardest part was sliding the dishwasher out - nut driver to remove the lower panel, removed the insulation under the dishwasher, then found the two plastic screw covers in the door frame. Under the screw covers are screws to attach to the cabinet frame - your installation may be different. Then I slid out the dishwasher.The link kit consists of two roller assemblies and two links - basically a nylonish cable with a plastic eye-hook on one end and a longer hollow-rectangle kind of attachment on the other. I only used the links (the cable parts) for this repair. Swapping the link kit took 2 minutes. Hook the spring on the frame that is parallel to the dishwasher front, attach the eye-hook to the spring, push the cord into the pulley system, and pull on the link with the spring to get the rectangular hook to loop over the door hook. Sliding the dishwasher out and putting it back in took much longer than the actual part replacement, but it was still a quick repair. And now the door doesn't even squeak when it opens!
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