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PartSelect Number PS972325
This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwashers door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Removed 2 screws that held unit under counter. Slid diswasher out about half way; reattached metal spring in back and removed broken string. Attached replacement string to spring and threaded through wheels (copying other side), then attached string to door. Tada! Done. Will never pay a call-out fee again (for this problem anyway...)
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After pulling the dishwasher out of the cabinet (2 screws held brackets to the underside of the counter - accessible when the door is open), I removed the broken link pieces, re-attached the springs and routed the link line around the pulleys. No need to re-set the spring tension as it was adjusted properly.Was able to download a PDF manual from Sears for the dishwasher, so had the necessary information in the event adjustments were necessary. I bought spare links as the dishwasher was less than 3 years old, and I expect them to fail again.
Disconnect top screwsPull dishwasher out halfwayNotice how the other side is connectedThread cord, use pliers to pull spring to connect.
Received the part. No instructions came with it. Luckily it was pretty simple to figure out. i removed the appliance from under the counter, saw how the part was attached on the other side and simply replaced the other side that was broken. Easy.
Thank you for letting me share my repair experience with you.I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet. Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.Thank you.
The hardest part was pulling the unit out. Ours required the electric to be disconnected. First turn off breaker, then disconnect electric, then remove the 2 screws in the sides that keep it in place (located on top for non-stone counter). Slide unit out. Next remove the spring and connect the loop from the link to the spring. The other end of the spring goes in the hole next to the rear leg. Pull the string so there is enough slack to loop the spring aroung both pulleys and then slide the end over the hook on the bottom of the door. Use the other side as a guide. Slide unit back, hook up electric, replace mounting screws. Turn on breaker.
Shut off elec. and water. remove bottom plate and 2 screws holding the unit to the counter top.disconect elec wires to unit and remove water line.Pull unit out from counter and replace cable to spring the same way as the unbroken side.Slide unit back and reverse hookup. My only problem was that the part they sent me was about a 1/2" shorter the the original and the door is hard to open.
Removed the bottom cover plates.Removed the screws holding in the dishwasher.Removed old single moving roller and replaced with newly designed double rollers. Installed link(string).Replaced other side rollers and link.Reinstalled dishwaser.
The repair itself was relatively easy. I basically only had to remove the two screws that were securing the diswasher to the cabinetry, disconnected the water line and extended the diswasher out approximately 10 inches. I then replaced the part by hooking the new cable assembly to the spring and using pliers expanded the spring so I could snake the other end of the cable through the pulleys and attach it to the door. The otherside was my guide. This part should be modified to replace the two plastic ends with metal counterparts. This would allow the part to have a longer life especially in my case since the plastic end broke and not the cable itself.
First we removed the two screws up under the countertop that secured the dishwasher in place. Next we pulled the d/w out from under the counter, having to unplug the power cord and feeding the drain hose into the d/w cavity from under the kitchen sink to allow this. On each side, attached to a metal spring was a nylon cord with plastic attachments that ran through two plastic pullies/wheels. The plastic piece on one of the nylon cords had broken...only on one side, so we were able to just look at the 'good' side to see how to attach and string the repair part through again. We pushed the d/w back in, made sure the drain hose under the kitchen sink wasn't kinked by pulling it back under the sink from the d/w cavity, plugged it in, replaced the two securing screws and were done. The old cord running through the pullies had always creaked when the door was opened, so while the d/w was out, we coated it w/ WD40. Piece-of-cake!
For some reason I wasn't able to pull the dishwasher all the way out. Had my wife with a smaller hands and arms reached in and attached the spring with the link end onto the dishwaster anchor point. I then put on both nylon rollers. The link anchor point and rope went over the upper roller first. I then struggled and managed, with lots of pulling, to get the rope over the lower nylon roller. All went well with reattaching the water and drain lines. Plumbing in tight spaces is made for small people. This old body does not bend like it use too..
I've had to do this repair at least twice before over the last few years so I stand by my original assertion that the door "balance link kit" reflects very poor design. Well, maybe the design would be okay if the materials were not prone to breakage. However, a simpler spring-only mechanism would have been more reliable. The current design uses string embedded in plastic that latches to a hook area for both sides of the door (frame). The string is threaded around a hub and then to a spring that is in turn connected to the chassis at a rather distant point which also adds to the difficulty due to requiring greater access to the dishwasher sides. It would be much better if the repair could be done without necessitating removal of the entire unit from the cabinet cavity first. I noted that this time around there's been a redesign so that the hub is no longer a round fixed knob but now includes a rotatable wheel. So perhaps there'll now be less wear on the strings that with the prior design! -- D.A.D
Remove power. Remove drain line from sink. Remove hot water line at connection. Remove 2 screws that hold dishwasher to countertop (on top). Pull dishwasher out. Find spring as it has shot to the back when the nylon cord link broke. Hook Spring back in. Attach cord loop end (hard plastic) to spring. Attach other end to door hook. Now stretch spring to loosen cord and slip around pully system. Push dishwasher back in and rehook all connections.
Remove two screws on retainer clips holding dishwasher to counter and pulled out dishwasher. Slide new nylon cord mounting clip into slot where old part is located, rethread the cord around pulleys and attach end to spring. Need pliers to pull and stretch spring. This was the hardest part of the job but not very difficult. Push dishwasher back into counter and replace the two screws into the hold down clips under counter top. Whole job took 20 minutes.
First I removed the two screws holding the dishwasher in place. Then I pulled the dishwasher forward from under the counter about 2 feet, attached the new part to the spring and pulley, then pushed the dishwasher back into place and installed screws.PartSelect was awesome! UPS delivered to the wrong address and Partselect took care of it IMMEDIATELY! I have ordered more parts from them and no problems. I would DEFINATELY recomend them!
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