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PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Fairly easy. Undid the two screws on the kick plate. Then used pliers to undo the leveling legs and pulled the dishwasher out from under the cabinet. The dishwasher is hard-wired with extra electric cable. The drainage tube is flexible and there is extra so I did not have to worry about disconnecting anything. I then attached the new door cable link to the spring. Using the Needle-nosed Vise Grips I pulled the cable so I had enough to make the connection on the door piece. Done. Then I put everything back.
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1st pull dishwasher out. attach the new cable to the spring. reinstall the spring on the frame. Use pliers to pull slack in the cable to attach the cable to the door. The hardest thing about the install was putting the screws in the side of the dishwasher to the cabinets.
The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.
We pulled the unit out and were able to easily see where it broke. We replaced it relatively easy, pushed dishwasher back in; however, somehow the pump seal got broken in the process so now we have to replace the pump. This was totally unrelated to this repair - only can assume it happened when we pushed the unit back into place.
remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!
Remove two screws then the two toe-panels. Use a flashlight to locate spring and the hole in the metal frame near back of unit about an inch off the floor. Look at opposite side of unit to see how the working link is routed. Place correct end of the link over one end of the spring and wrap a piece of tape around nylon clip and spring end (just to save frustration of having it fall off while you attempt to complete this task). Tie a loop in the end of each end of the piece of string you supplied. Loop one loop around the spring end with the link clip and feed the other end of the strings loop out the front of the dishwasher at the bottom near the lowermost pulley. Reach under the dishwasher and hook the spring to the frame. Keep tension on the string and feed the link cord out the front of the dishwasher near the front bottom near the lowermost pulley. Loop the exposed end of the self-supplied string around the center of the flashlight handle. Have an assistant pull firmly on the flashlight/string stretching the spring (not too much to over-stretch the spring, but give yourself a little slack too). Serpentine the link cord around the two nylon pulleys. Make sure the rope side of the link clip is toward the back of the dishwasher. Place the link nylon clip over the metal door lever and into the appropriate slot. Have your assistant slowly release tension on the spring/string. Reach under the dishwasher and remove the looped string from the spring end and remove the string. Replace the toe-panels. I did the right side this way, the left side is up against a wall and I might have had additional problems, but it is hard to say since I did not replace the left link. I thought this easier than removing the dishwasher, inlet and outlet as I have done that several times and it can be a pain as well. Good luck!
Turned off power to dishwasher.Removed screws from dishwasher retaining clips.Pulled out dishwasher.Removed broken rope.Installed replacement and put everything back together.Very easy repair. The spring is very strong and extra hand can be helpful, but not required.
Followed the parts list diagram and confirmed with the link on the other side of door. Hooked the plastic attachment to the door, threaded the string around the plastic pulleys, attached the spring and mount it to the back of the dishwasher. that was it! Very easy to do. Hardest part was sliding the dishwasher out and in.
last time this piece broke, I called a tech and $150 to fix. I am not much of a do-it-yourselfer, but this was very easy. Removed to screws. I then pulled out dishawasher from cabinet. Removed plastic piece, replaced part, pushed dishwasher back and put in screws.Easy, easy, easy. Appliances use to be built with metal parts that did not break as often.
First I turned off the water and power to the dishwasher.I removed the two screws on the front bottom cover plate, removed the plate. Removed the two nuts and bolts holding the dishwasher in place between the cabinets. Then I pulled the dishwasher out about 6 to 7 inches so I could see the spring, pulley and rope connections. Then I saw the rope on the right side of the door bottom had pulled through the connector. I ordered the part and next day delivery was great.(excellent service). The repair kit comes with both sides parts but I only needed one(for now). I reconnected spring to rope connector and threaded through pulley and to the door and job was done. A little difficult stretching spring so I put a long piece of wire to hold spring tight while connecting to rope but I worked out great. My husband said "great job, honey". I saved a $150 repairman bill....now I might go shopping (ha ha) Kim
Removed 2 screws that held unit under counter. Slid diswasher out about half way; reattached metal spring in back and removed broken string. Attached replacement string to spring and threaded through wheels (copying other side), then attached string to door. Tada! Done. Will never pay a call-out fee again (for this problem anyway...)
After pulling the dishwasher out of the cabinet (2 screws held brackets to the underside of the counter - accessible when the door is open), I removed the broken link pieces, re-attached the springs and routed the link line around the pulleys. No need to re-set the spring tension as it was adjusted properly.Was able to download a PDF manual from Sears for the dishwasher, so had the necessary information in the event adjustments were necessary. I bought spare links as the dishwasher was less than 3 years old, and I expect them to fail again.
Disconnect top screwsPull dishwasher out halfwayNotice how the other side is connectedThread cord, use pliers to pull spring to connect.
Received the part. No instructions came with it. Luckily it was pretty simple to figure out. i removed the appliance from under the counter, saw how the part was attached on the other side and simply replaced the other side that was broken. Easy.
Thank you for letting me share my repair experience with you.I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet. Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.Thank you.
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