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PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
The repair video on line was very helpful.It made the job much easier.Well done to you guys.
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I ordered the part, and received it in about 2 days. Great delivery. Opened up the package and watched the video. I didn't have a nut driver, so it took me a bit longer to do with a plier. I was thrilled to have done it myself as a repair man had quoted $170 to fix it!!!! I did it myself for around $25. Made my day..............no, it really made my week. I'm an Female over 60!! Husband doesn't do any repairs. Loved the video too, it made it really easy. If I had a nutdriver it would have been done in around a half hour.
The online video showed me all I needed to know in order to complete the repair. Ordering the parts was as easy as could be and the person whom I spoke to was helpful and friendly. The parts were sent quickly and received the next day. The actual repair was completed in 15 minutes... the hardest part was pulling out the dishwasher and once pulled, the repairs were completed quickly and easily. Saved over $150 by doing it myself. Thanks Partselect for making this an easy do it yourself repair.
pulled dish washer from under cabinet. let door down, removed old link kit, installed new rollers and ropes, pulled springs into place, and hooked into ropes.
because of your video on how to repair this problem, it gave me the insight as to what to expect, unfortunatly I had to disconect the dishwasher completely to gain access to the back of the unit because when the link broke the spring came loose and had to be re-attatched. after attaching the spring it was easy as the video showed. I would recomend your web site to anyone. ps: I also shoped sears for the same part and their's was higher and was going to take twice as long to get, so thanks for your help. cordially, Ron
Put a new designed
Disconnect the water and power supply to the unit. Remove the kick plate with a screwdriver and pull the unit from under the counter far enough to expose both door lift springs. With the door closed and locked release the tenson on the spring and remove the cable latch from the spring.One of mine was broke so this only had to be done on one side. With a 5/16 nut driver remove the bolt that holds the guide pullys in place. This is where I learned the problem from the original instulation. There are three screw holes to adjust the amount of tension on the cable. Mine was set with the most tension which is what caused the cable to break. I installed the new cables in the reverse order from above with the least amount of tension. It still supports the door but with less strain on the spring and cables. Good Luck
Removed dishwasher and connected the new link to spring and door arm. Reinstalled machine.
repaired the same as utube video
I watched the video on the website and proceeded with the repair. Easy Repair.
Removed the lower panel underneath the door close to the floor.then the two screws underneath the counter top. pulled dishwasher out enough to remove broken door balance link from the spring and door. I found the Video on the PartSelect page to be very helpful.
Having replaced one side before, I knew what to do. The whole unit has to come forward a few inches. Kill the power, but do not disconnect any lines or hoses. Both my ceramic floor tile, and counter edge are in the way. The edge I can pry off; then I can lift the front legs up onto the tile and slide out a bit to find and replace the broken line. Probably one side is still intact and can serve as a pattern for the other. The spring has to hook to the rear frame, and be pulled quite hard to reattach. I bent a clothes hanger to shape and pulled while my friend hooked the new piece to the door. Pushed back, replaced bottom plate, and reinstalled counter trim. Good as new!
Ordered new kit, an improved version of the original, which arrived the next day. Removing the dishwasher and reinstalling same took over an hour. Removing the bad part and installing the door balance link kit on both sides of the door took the 15 minutes. I watched the installation video shown at the partselect site which helped. No instructions came with the parts.
Very easy repair. Removed (front) bottom access panel. Removed two screws under caps on the inside front edges (one left, one right) of the DW. Slide DW forward (out of its recess) about one foot. R&R tensioning cord. Reassemble. Done.
Pulled out dishwasher. Found cord broken on one side. Replaced cord and other parts that came in kit. Replaced balance parts on both sides of door. Pushed dishwasher back in place. Door now opens and closes like new.
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