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PartSelect Number PS972325
This kit includes 2 door balance links and 2 door balance mounts with wheels.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Step 1. Cut off water supply. Step 2. Remove two screws from bottom plate to remove the plate. Step 3. Check that drain line and power supply have enough slack to move the unit out from under the cabinet. Step 4. Remove two screws from top frame that secure the unit to the cabinet framing (note my counter-top is granite so framing goes across the top of the unit; so units are secured directly to the countertop). Step 5. Disconnect water supply line and place something, i.e., a plate, old towel, etc. to catch excess water in the supply line. Step 6. Lower leveling feet to provide clearance to remove the unit. Step 7. Pull unit carefully from under cabinet to access both sides so Door Balance Link Kit is accessible, checking for tension on drain line and power supply line (see Step 3.) as you are pulling out the unit. Step 8. Remove broken Door Balance Link Kit (pay attention to how the rope is positioned around the pulleys; using your phone to take a picture before you disassemble the kit is a good idea). Note-the replacement kit is different in design/appearance (not function) from the OEM part. This should be clearly stated in the "Description" paperwork accompanying the part but it is not. Step 9. Install the new Door Balance Link Kit exactly as the replaced one. It is important to note that there was no spring tension when the broken part was removed so re-attaching the part with the spring attached takes some strength because of the tension. I recently (9 weeks ago) had two brain surgeries; my right arm was paralyzed following the second surgery. Although I am recovering fine, I have not gained my hand strength back completely. I used a screwdriver to stretch the spring back to the attachment point which allowed me to slip the spring into the hole. If you have to use this method or a similar technique, use extreme caution. The spring is strong and if it slips could cause an injury or damage. I strongly suggest that while the unit is out that you replace the other (non-damaged) Door Balance Link Kit. It's had the same wear as the broken and its likely to break soon. Again, if you have the hand strength to remove the spring by stretching it to disconnect it, that is the best approach. But, if you do not have the hand strength, simply take a pair of channel-locks, grasp the end of the spring to stretch the spring to remove tension on the rope and hold it while cutting the rope. Release the tension on the spring and repeat steps 8 & 9 to install the second kit. Step 10. Move the unit back into position to attach the water supply line and then attach the water supply line. Step 11. Carefully reposition the unit back into place checking to make sure the water line, drain line, and power supply are not crimped. Step 12. Once in position, use leveling feet to raise the unit to its proper height while checking to make sure it is square/level. Step 13. Replace the screws removed in Step 4. Step 14. Run the machine through a quick wash before replacing the bottom plate to verify there are no water leaks, crimped hoses, etc. Step 15. Replace the bottom plate (see Step 2.).
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pulled it out, saw 'pulley' was fine, and put cord on spring and puled it enough to hook it on other end.end after running cord around the 2 pulleys, as it was on the other side. push it back and done.
You said the repair was easy and would take around 5 minutes to perform. You were spot on and the instructional video really helped do the job.
Unscrewed mounting screw at top and bottom of duahwasher, pulled out dishwasher could see the pully on one side had broken. installed new part put dishwasher back in place and rescrewed mounting screws.
Shut off power to dishwasher.Pulled dishwasher half way out from cabinet, careful not to disconnect waterline, drain-line, and electrical connections. Replaced roller assemblies and connected new door balance links to springs as shown in the great video featured on your website. Thank you for the great pricing, speedy service, and the install instructions. I am happy!
Pulled out dishwasher to access the sides. Removed onld lines and then unscrewed pulley from frame using socket / nutdriver. Replaced pulleys with new units supplied in the kit and then threaded new lines onto door and springs. Repair complete in less than 5 minutes.
Hardest part of job was sliding dishwasher out. Put in wood floors so limited free space. Had to lower fron foot pegs first, then remove 2 screws from top that held unit steady. Once dishwasher was out a good 16" cords were easy to replace. Did not replace bracket that came with kit. Cords attach to heavy duty spring.
Pulled dishwasher from under the counter and replaced the plastic part with the new part and attached the new cord to the door spring and to the replacement plastic part. replaced the dishwasher under the counter and replaced the kick plate. All Done.
My 2 yr old sat on the dishwasher door while it was open. It snapped both the links on the door causing the dishwasher door to drop every time it was ajar. It was a real danger to the kids or to anyone else unaware of the door given its weight.I ordered the part from Part Select based model and some of the posts that it was something you can do yourself. Park Select was outstanding as got the part next day and got direction from others (thank you). I did not have either side of the door working so no real gauge but finally understood how it worked once I did a search online for a picture.Recommendation: if both links (rope) are broken, you will need to hunt down the springs on side/back of machine. The part with small hole connects to the spring, the other to the door. Make a reverse S with the rope through the pully system for tention. I did not initially do the reverse S and the part popped of the door once I closed it. Otherwise, easy thing to do and certainly do not need a repair person.....if you need picture, do a search on dishwasher door pully system
I pulled the dishwasher out just over half way to access the spring area. Unscrewed the old assembly and screwed the new one in it's place. Attached the string line to the spring, wrapped it around the assembly and attached it to the door hook. Repeated procedure on other side. Problem solved.
Fairly easy. Undid the two screws on the kick plate. Then used pliers to undo the leveling legs and pulled the dishwasher out from under the cabinet. The dishwasher is hard-wired with extra electric cable. The drainage tube is flexible and there is extra so I did not have to worry about disconnecting anything. I then attached the new door cable link to the spring. Using the Needle-nosed Vise Grips I pulled the cable so I had enough to make the connection on the door piece. Done. Then I put everything back.
1st pull dishwasher out. attach the new cable to the spring. reinstall the spring on the frame. Use pliers to pull slack in the cable to attach the cable to the door. The hardest thing about the install was putting the screws in the side of the dishwasher to the cabinets.
The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.
We pulled the unit out and were able to easily see where it broke. We replaced it relatively easy, pushed dishwasher back in; however, somehow the pump seal got broken in the process so now we have to replace the pump. This was totally unrelated to this repair - only can assume it happened when we pushed the unit back into place.
remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!
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