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972325-1-S-Whirlpool-8194001           -Door Balance Link Kit
972325-1-S-Whirlpool-8194001           -Door Balance Link Kit 972325-2-S-Whirlpool-8194001           -Door Balance Link Kit 972325-3-S-Whirlpool-8194001           -Door Balance Link Kit http://www.partselect.com/Schematics/Whirlpool/GWOHKAJE.gif

Door Balance Link Kit

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$21.04

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$3.51

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$17.53
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS972325
Manufacturer Part Number 8194001
Manufactured by Whirlpool

This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwashers door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.

This part works with the following brands: KitchenAid, Kenmore, Whirlpool.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door latch failure.
  • Door won’t close.
  • Noisy.
  • Leaking.
  • Will Not Start.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Recent

Question:

So one of the links broke on my dishwasher and I have to buy this kit to fix it. I know the kit comes with 2. So my question is do I have to replace both or can I just save one for a rainy day?

Simon
Answer:

Hi Simon, although you do not have to replace both sides together, we do recommend doing so. This is because it will create an even wear, and the unbroken one has potentially been weakened. Best of luck with this repair!

4 people found this helpful.
Question:

My dishwasher is being the biggest pain!! I just recently had a repair man in here and I don’t want to do that again so i’m looking for help on how to fix it, or even just diagnose it. The door wont close properly and I think it has something to do with the alignment. Its not completely straight, and tbh looks a little lopsided. What should I do

Jade
Answer:

Hello Jade, by the sounds of things your dishwasher door has been lifted off the hinge pin. To fix it you must lift the door, and see if you can pop it back on to the hinge pin. If you are not able to, you may need to pull the unit outwards to access the hinge assembly. If you cannot get the door back onto the hinge pin, you may need to replace the hinge assembly because it may be damaged. I hope this helps.

2 people found this helpful.

Most Helpful

Question:

I’m having problems with my dishwasher door. I recently replace the ropes and then I replaced the pulleys and yet the door is still flimsy and barely holding itself up. I need advice on how to move forward

Liam
Answer:

Hi Liam, based on your description you should check the springs on the door. It sounds like they are weak, which would cause the door to act that way. You should also check to see if the springs are in the right place on the base. Please let us know if you have any further questions!

4 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 175 reviews What's this?
 

7 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Pliers, Screw drivers, Wrench (Adjustable)
Customer: Scott from Wantagh, NY

Replaced float switch and door links

Replacing the float switch was fairly easy and straight forward. removed old using adjustable wrench and replaced.

Replacing the door links was not difficult except I needed to pull the dishwasher out and had to disconnect the water line.
reconnecting the water line was the time consuming and frustrating part. Once that was hooked up and tested, i pushed the dishwasher back in place and all is good again.

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5 of 6 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers, Wrench (Adjustable)
Customer: Mark from Seattle, WA

Dishwasher door falls when opened

First, I bought the door balance link to replace the broken links that connect to the springs.

Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.

The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.

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6 of 9 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Scott from Miami, FL

Factory crimped end of link cord pulled out of plastic fastner that hooks on door.

Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.

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7 of 13 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Stephen from Providence, RI

Dishwasher door would not close properly, pop open

We watched the PartSelect U tube video. Watching the PartSelect video ensured us that the door balance and rope to rear springs were installed properly. The door balance link kit was installed. The strike plate was easy to install. The door was aligned, strike plate installed. The dishwasher is operating perfectly and quiet too.

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set, Wrench set
Customer: Peter from JERICHO, NY

Door spring broke-door falls down

Remove 2 screws on lower baseplate. Remove 2 screws that hold dishwasher inside cabinet( may be attached to counter top or side cabinets). Turn off water supply to dishwasher. Remove any connections such as water supply, electrical connection, or waste water line that prevent dishwasher from being pulled out about 3/4 of the way. With the dishwasher door closed, remove broken parts and replace with new parts. Pull on spring to make final connection of nylon cable. Reverse the above instructions for re-installing the machine.

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4 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Wrench set
Customer: Brian from Los Angeles, CA

Inlet valve was not shutting off. Door counterbalance was broken

I turned off the circuit breaker for the dishwasher.
I also shut off the water inlet valve to the feed line.
Disconnected the electrical and conduit. Disconnected the drain line and the water feed line to the inlet valve. I made sure I had old towels under the unit to catch any water flowing out of the pipes once disconnected.
I removed two screws holding the dishwasher up under the counter edge.
Then the dishwasher rolled out of from under the counter, I rolled it over to an area where I had laid down a moving blanket.
I noticed the new counterbalance "ropes and pulleys" were a bit different design than the originals so I made sure the new style pulleys would fit and they did. I replaced both sides pulleys and link ropes, then I connected the spring to the rope and pulled the spring back to connect to the rear of the frame of the dishwasher. Door fixed!
The inlet valve is a piece of cake, just removed one screw and the electrical connector and replaced, reversing the process.
I cleaned up under the counter where the dishwasher mounts and also shot some "Foam" into some areas where I think sounds might have been leaking into the living room on the back side of the counter, I figured it could not hurt to seal off those areas to prevent as much sound as possible from entering the other living space. I reversed the process installing the dishwasher and then ran a cycle making sure that no water was leaking from the inlet or the drain lines.
It all seems to be working now.
While the dishwasher was out I wanted to figure out what this "Clunk" was every time you opened the door was, turned out it was something to do with the door catching the front edge of the bottom pan of the dishwashers and then it would clunk as it sprung back. I just used my hands and kinda bent the front edge of the bottom pan of the dishwasher back in and now they don't touch and the clunk is gone. So for about $60.00 in parts and 1.5 hours of my time the dishwasher is back in operation.

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4 of 7 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Richard from Mckinney, TX

Door link broke at plastic connection end

First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.

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2 of 2 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Wrench (Adjustable)
Customer: Pauline from FERGUS FALLS, MN

Broken plastic piece in door balance link kit

Watch video and followed instructions. Very easy!

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2 of 2 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set
Customer: Peter from BIRMINGHAM, MI

Dishwasher door had lost springback

1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete

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2 of 2 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: Ted from Santa Clarita, CA

Broken cord on door balance

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

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3 of 5 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Robert from Highland Village, TX

The door leveler nylon cord assy broke

It was very easy.

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2 of 2 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: JOSEPH from LAMBERTVILLE, NJ

Door falls when opened

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

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2 of 3 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: edward from sullivan, OH

Door of the dishwaher banged open

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Colby from Peyton, CO

Door fell open and dishwasher wouldnt start with 2 blinking control lights

Unplug Dishwasher
Open Dishwasher door
remove all internal racks
cover drain area with towels
Slide dishwasher out from under counter.

1.) fixing door falling open.
Assess the good side rope path and replicate in mirror image on the broken side.
Replace the other side while in there.
This was an easy fix

2.) fixing dishwasher not starting
a.) remove screws which attach front panel. Support panel while doing this as it will fall off. punch screws into scrap carboard panel in the order / position they come out so you can easily get them back where they belong.

b.) remove upper screws which hold on black plastic control panel.

c.) remove panel, take pictures / make notes of wire positions and colors, this can be tough to get correct if you do not do this. Once all wire positions are documented, disconnect wiring harness. THIS IS THE MOST CRITICAL PART.

d.) pry out old button panel, be careful to not break the mounting tabs.

e.) connect new button panel to wiring, snap into place.

f.) reconnect all wires based on pictures notes.

g.) reattach all screws in the order they came out.

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1 of 1 people found this instruction helpful

Parts Used:
  • Door Balance Link Kit
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Fritz from AUBURN, WA

The cable, broke that controls the tension on the door

Pulled the dishwasher out and removed the plastic pulley on the bottom of the unit. Installed the new pulley. wrapped the string assy. around the pulley and attached it to the spring and reinstalled it to the back of the dishwasher. We discovered the front bracket on the dishwasher door was bent slightly causing the string to rub and probably is what caused the string to break. We bent the bracket back into shape and reinstalled the dishwasher in its cavity.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS972325
Manufacturer Part Number: 8194001
Brand Model Number Description
Kenmore665110739120Dishwasher
Kenmore665110739130Dishwasher
Kenmore665110739140Dishwasher
Kenmore665110739190Dishwasher
Kenmore66513102K900Dishwasher
Kenmore66513102K901Dishwasher
Kenmore66513102K902Dishwasher
Kenmore66513103K900Dishwasher
Kenmore66513103K901Dishwasher
Kenmore66513103K902Dishwasher
Kenmore66513104K900Dishwasher
Kenmore66513104K901Dishwasher
Kenmore66513104K902Dishwasher
Kenmore66513109K900Dishwasher
Kenmore66513109K901Dishwasher
Kenmore66513109K902Dishwasher
Kenmore66513112K700Dishwasher
Kenmore66513112K701Dishwasher
Kenmore66513112K702Dishwasher
Kenmore66513113K700Dishwasher
Kenmore66513113K701Dishwasher
Kenmore66513113K702Dishwasher
Kenmore66513114K700Dishwasher
Kenmore66513114K701Dishwasher
Kenmore66513114K702Dishwasher
Kenmore66513119K700Dishwasher
Kenmore66513119K701Dishwasher
Kenmore66513119K702Dishwasher
Kenmore66513122K700Dishwasher
Kenmore66513122K701Dishwasher