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964350-1-S-GE-WR17X11705        -Ice Bucket Auger
964350-1-S-GE-WR17X11705        -Ice Bucket Auger http://www.partselect.com/Schematics/GE/00120714i05.gif

Ice Bucket Auger

PartSelect Number PS964350

When activated, the auger rotates and pushes ice out of the bin through the chute to the user.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker not making ice.
  • Ice maker dispenses too little ice.
  • Not dispensing water.
  • Noisy.

Compare At

$41.93

You Save

$6.99

Your Price

$34.94
Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 109 reviews What's this?
 

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Ronald from League City, TX

Ice had hard time coming out of ice dispenser

Had to replace the Auger Assembly - Ice Bucket. Ice would back up and when bucket was full it would take forever for ice to dispense due to auger blade was cracked. This repair job was not simple due to plastic parts around assembly difficult to remove for fear of cracking them. Started off by removing to screws on bottom and top to remove plastic cover. Then other side had clear plastic protector to remove. Removed that and also on the bottom there is the long metal rod that used to up/close ice hole you have to undo the screw so the rod can be removed from housing. Make sure its undone but dont have to completely remove it so one can remove the outer white plastic coverings. The main challenge was getting the inside white plastic cover to remove from housing to get at auger assembly. This plastic piece had tabs on side but they do not move so I used a flat head screw driver to pry a little clearance on each side and then forced the plastic cover out. This was set in there pretty good and did not want to crack any parts. Once this is removed you can fully see the auger assembly. Make sure you remember how it goes together. The end of auger has a c clamp that is metal on top of plastic screw. This was a pain to remove and be careful or you will crack the plastic screw tabs. I used a flat head screw driver to pry it off. Once this is removed you can unscrew the screw on the end. Its reversed screw meaning you have to turn it to the right or clockwise to loosen it or you strip the threads. Once this is removed i took each screw or washer or blade off in order and set them around an old screw driver in the exact order they came off laid out on table in same layout as auger. This helps one remember how it goes back on in the even you forget. Easy to install new auger and they take each piece off screw driver in the order you took them off and place back on auger device. Put plastic screw back on and end c clamp. The blade on the auger with 2 blades that is attached to it that kinda swings freely in the middle of assemble has to attach back into the plastic housing properly before you snap all covers back on. Make sure you align this properly. And then fit all plastic housings back on and the clear plastic cover on top and screw back in. Make sure metal rod is aligned back on the bottom with the tab from plasitc housing which tighens with screw. This has to be lined up in the tab so when you hit button for ice it comes out. Otherwise no ice will come out as dispenser hole will be blocked. I took a few pics to see how things were put together before taking apart. Job was not too bad just have to worry about plasitc parts cracking during dis-assembly to get at auger. One should be able to do it on their own. First time i tackled this issue. The auger works great now and ice comes out normal as it should.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: BILL from ASHTABULA, OH

End of auger broken

If you pay attention how everything comes a part, putting the tray and auger back together is easy, the only thing that is unusual is that the threads on the end of the auger are reverse threaded. If you do not look at the replacement you are installing first there is no way to tell when you go to tear the old one apart. Also pay attention to the way that the feeler fingers are aligned as if you do not get them right it will not pull ice cubes correctly.

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0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Ned from Augusta, KS

Ice wouldn't dispense, auger blade was broken

Removed ice bucket from refrigerator freezer and dumped the ice in a portable cooler. Removed the top screw and clear plastic deflector, then turned assembly over and removed two bottom screws. Front cover came off then. I had some trouble getting it further apart then because metal actuating rod underneath was still engaged in slot in other top part. Took the screw out of the front clamp holding the rod and then it all came apart fairly easy. Removed the retaining ring with screw driver and the auger shaft assembly came out. Removed the plastic nut ( thank Heaven I knew from others that it was left hand threads) using pliers. I knew to keep the metal ice crushers exactly the same orientation so I slid them off all together onto small shank of screw driver and immediately reinstalled them on new auger shaft after transferring plastic bucket end plate on augers. (The end opposite threads on auger shaft won't go through this plate so it must be put on first before crushers). Reinstalled nut on shaft (left hand) and tightened securely with pliers. The rest goes pretty easy, just opposite disassembly, but don't forget the metal rod must go in the slot in mating part during reassembly. Dumped in some of the ice saved, put bucket back in freezer and it worked. This is not what I call an easy first time repair but faint heart ne'er won fair lady. Hope this helps someone..

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Dennis from Green Cove Springs, FL

Front section of the plastic auger broke off and would not push the ice all the way out of the bucket.

Removed the ice bucket. Then removed the broken auger from the housing. Installed the new auger and replaced the housing.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: Herbert from Carmichael, CA

Plastic vains had broken off

remove ice tray - dump ice - remove two screws retaining top plastic guide - remove three screws from bottom front to remove front cover - remove screw from support for metal ice door control arm - pull metal arm ( rod ) out of slot - release the two retaining catches ( one on each side ) on housing and pull housing up and out with the old auger - remove snap ring and unscrew plastic retaining nut - pull off ice crusher parts ( keeping parts in removal order for reassembly ) - put removed ice crusher parts on new auger in same order as removed - replace washer, plastic nut,and snap ring- replace housing with reinserted ice door bar- push housing down to engage retainers -replace metal arm support screw - replace front cover and 3 screws - replace top plastic ice guard with 2 screws- replace ice container in refridgerator. Please excuse any confusion or omissions

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Joseph from Roswell, GA

Crusher cover and auger plastic blade had broken (hard freeze of ica bucket)

Used the blue print from thr web site and replaced the new parts. I had already disassembled the parts before ordering. Worked like a charm, functioning well.

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0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Mark from Madison, WI

Ice would not dispense, I found that the front of the plastic auger blade had broken off.

I read all of the repair stories and took a bit from each of them, here are the things that I did in addition to the suggestions by others:
- Take pictures of the ice tray before you start and at each step of the repair, if you get stuck you can always go back and review the pictures- digital cameras are great and make this easy.
- You need a tool for taking off the retaining clip on the end of the shaft, not sure what it is called. I was able to get the clip off with a pliers but it chipped the nut.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Bruce from Cocoa, FL

Auger broken

Removed the broken auger from the unit by removing three screws. Took the mrtal ice units off auger by removing the plastic nut. Reversed the order putting back togeather.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: robert from wellfleet, MA

Ice dispencer auger broke

Delivery at lowest cost was promp.
I enjoyed learning about the mechanism.
Ice dispencer now works great.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: harmony from plattsmouth, NE

The auger had pieces that had broken off

First I removed the Ice Maker then removed the two screws that hold the cover in place and pushed the two pins in that release the cover. I then had to remove the nut that holds the blades on. Then took the blades off and put them back on the new one as they were and assembled the rest.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Ronald from Puyallup, WA

Auger broke in ice maker

Pulled out the icemaker, looked at the parts list on line, dissasembled the ice maker , replaced the auger, reassembled the icemaker and re installed in the refrige.

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Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: Hugh from Bandon, OR

Blades on auger busted off

Removed auger from box unit, switched blades onto new unit , would have been a hell of lot easier if they would have told me they were left hand threads. (reverse threads).

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Reno from Camp Verde, AZ

Plastic auger broke at dipenser end

I literally just took the whole ice bucket assembly apart , replaced the broken auger and reassembled. not too tough

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Larry from Panama City, FL

Ice maker auger broken

Removed Ice maker storage drawer. Removed the front of the assembly to access the hardware securing the ice auger. Had a little difficulty removing the snap ring. Took a while to discover the nut has left hand threads. Removed snap ring nut and washer. Romoved old broken auger and replaced with the new one. Reassembled the hardware, and the drawer assembly.

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Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: deborah from jacksonville, FL

Auger broke

the only problem i had was i got the ice crushers out of whack and it did not crush properly i took it apart again and reinstalled the crusher blades and it was fine . pay close attention to blade position when takeing appart. the paet was deliverd in 2 days even with standard shipping thank you

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