964350-1-S-GE-WR17X11705        -Ice Bucket Auger
964350-1-S-GE-WR17X11705        -Ice Bucket Auger

Ice Bucket Auger

PartSelect Number PS964350

When activated, the auger rotates and pushes ice out of the bin through the chute to the user.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker will not make ice.
  • Ice maker dispenses too little ice.
  • Water dispenser will not dispense water.
  • Unusual Noise.
  • Compare At

    $34.80
  • You Save

    $5.80
  • Your Price

    $29.00
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 103 reviews What's this?
 

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerNathan from Indianapolis IN

Broken plastic auger

With the helpful YouTube video the repair went very smoothly. I ordered the part on Friday morning and received it Saturday morning. It was fixed less than 48 hours after I noticed it was broken. I'm not a handy man yet it was still easy to fix.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerChuck from Marrero LA

Ice bucket auger blade broke off

Went to partselect.com and watched the video of your repair guy replacing the auger. It was very easy to replace and the video was very helpful.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerThomas from Blanchard OK

Blades were broken on the auger in my ice machine.

I watched the YouTube video that was posted on PartSelect.com and it made the repair a snap to do, even though my ice tray a bit different than the one shown in the video. The repair was easy and took less than 30 minutes to do.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerClaude B from Spring Grove PA

Auger broken

I followed the instruction on the video but I failed to look at he assembly real good before disassembly. I did not notice how the stationary blade assembly was positioned and nothing in the video explained how to reinstall it. I had it togeather 3 or4 times before I noticed it had a pocket to go into. Other than that it was a snap.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerLarry from Papillion NE

Ice auger jammed due to broken auger plastic flight pc getting caught in crusher

removed the ice tray
dumped out ice
removed screws to access both auger and crusher body
remove both from tray
remove crusher body by unlatching the plastic notches
remove nut from auger and remove cover/S.S.fingers and auger
assemble reverse order.
Very simple.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerRICHARD from NAPLES FL

Plastic auger broken

removed ice tray. emptied ice tray and removed and replaced auger.several special tools would have made job easier like slip ring tool.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerSaville from Millsboro DE

Ice bucket auger broke

watched the repair video online and proceeded from there. it was fairly easy to do, if I had not watched the video I would have never known about the reverse thread on the shaft. that could have been a disaster.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerROBERT from SAN ANTONIO TX

Plastic auger in ice maker lost some teeth

MY SON-IN-LAW LOOKED AT THE REPAIR VIDEO AND DID THE JOB DURING AN AFTER DINNER BREAK. HE SAID THAT THE VIDEO WAS GREAT AND THE JOB WAS REALLY EASY. THE ICE MAKER NOW WORKS LIKE NEW.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerTodd from New Albany IN

Plastic auger broken

When our plastic auger broke in our ice bin, I ordered the part from PartSelect.com. I read through the comments for guidance on the repair. It sounded easy and for the most part it was. The most difficult part of the repair for me was removing the housing that enclosed the ice crusher. There were two plastic tabs that locked the housing into the ice bin. The ice bin was plastic also and I was afraid of breaking either the tab or the ice bin. It took several tension-filled minutes to remove this. They did not "push in" easily. However, the rest of the repair was pretty easy and I now have a functional ice delivery system in my freezer.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRobert from Carlsbad CA

Ice bucket auger broke - plastic 'blade'

1. Removed Ice Bucket from the freezer.
2. Removed the screws holding the ice crusher section
3. Removed the screw holding the lever-arm, but don't remove the lever arm, just released it from the ice crusher section.
4. Use a flat blade screwdriver to release the tabs (on both sides) holding in the ice crusher section.
5. Removed the ice crusher section.
6. Use a flat blade screwdriver to remove the retaing ring holding in the ice crusher blades.
7. Carefully remove the blades and spacers (keep track of the order they are placed on the Auger).
8. Put the blades (in correct order) onto the new Auger.
9. Replace the retaining ring onto the Auger.
10. Reinstall into ice crusher section.
11. Reinstall ice crusher back into the ice bucket. Retaining clips should snap back into place.
12. Return the lever arm to correct position into ice crusher section.
13. Replace screws.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyVery Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers

CustomerGlenna from Knoxville TN

Some of the plastic broke off when I was breaking the ice off of it

WE STARTED TRYING TO TAKE IT APART AND PUT IT BACK TOGETHER 5 OR 6 DAYS AGO. IT IS STILL LAYING IN PIECES ON THE KITCHEN COUNTER. I AM 66 AND MY HUSBAND IS 78, SO EVERYTHING WE DO IS SLOW. LOL ONCE WE BOTH WORKED ON IT AND GOT THE OLD AUGER OUT, I WAS WAITING UNTIL LATER TO TAKE IT APART SO I COULD KEEP ALL THE BLADES IN ORDER. MY HUSBAND TOOK IT ALLLLLLL APART AND THE DIAGRAM ON THE WEB PAGE IS NOT VERY CLEAR. SO WE HAVE TO FIGURE OUT HOW THE BLADES GO ON THE AUGER. i THINK NEXT TIME i WILL JUST ORDER THE TRAY WITH THE AUGER ALREADY IN IT,

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerMike from Idaho Falls ID

Wouln't feed ice.

Pulled out ice bin, disasembled, replaced ice auger, and reasembled, easy fix, But why don't they make a stainless auger, like the older ones were. Plastic is just to brittle when it's in freezing conditions. Other refrigerators, with ice makers, I've had with metal augers, never had a problem with. Hope I don't have to do this every two years. It was very easy to do, but kind of a hassle, to order parts and have to do it, When a metal auger would never have broke. However, Parts Select was very good, got my parts right out, had them in 3 days and had it fixed. Thanks, Parts Select. Mike

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerJohn from Clermont FL

Replacement of broken ice bucket auger

First, I was thrilled that I rec'd my order for the replacement part the day after I placed it! Granted shipping was only Jacksonville to Orlando, but still...

I read several of the postings already on the site which were very helpful. The only spot of difficulty really was that the whole assembly is REVERSE THREADED which wasn't mentioned in the first post I read. Once past that hurdle, the only other challenge was in the rod on the outside of the bucket that interfaces with the wall of the freezer and helps open the chute to release the ice or something. After installing the replacement auger, I had to disconnect the spring assembly holding it into place and reposition the rod to make it work. My advice: pay close attention to how it's positioned before taking it apart.

Thanks for a great experience and big repair bill savings! I'll be using PartSelect again next time I have a repair!!

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

Customerbryan from jacksonville FL

Plastic on auger broken

a bit difficult with the plastic clips for the auger assembly to slide out of the ice maker. other than that, easy.

Help other customers find the most helpful instructions.

Were these instructions helpful?

0 of 1 people found this instruction helpful

Parts Used

  • Ice Bucket Auger

Level of DifficultyVery Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Wrench set, Wrench(Adjustable)

CustomerWalter from McHenry IL

No instructions included, either with part or in original booklet.

Had to pour boiling hot water on the oldpart in order to get pieces apart. After that it was fairly easy to figure it out. But instructions on how to do it would have made the job much easier and less frustrating. I worked in construction all my life and havedone home repairs and so forth. I am not a dummy where repairs are concerned.

Help other customers find the most helpful instructions.

Were these instructions helpful?