Quick Question!

Have you ever purchased from PartSelect.com before?

964350-1-S-GE-WR17X11705        -Ice Bucket Auger
964350-1-S-GE-WR17X11705        -Ice Bucket Auger http://www.partselect.com/Schematics/GE/00120714i05.gif

Ice Bucket Auger

PartSelect Number PS964350

When activated, the auger rotates and pushes ice out of the bin through the chute to the user.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker not making ice.
  • Ice maker dispenses too little ice.
  • Not dispensing water.
  • Noisy.

Compare At

$41.93

You Save

$6.99

Your Price

$34.94
Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 109 reviews What's this?
 

1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: mike from shingle springs, CA

Ice took a long time to dispense due to piece broken off of plastic auger.

removed screws, pulled auger out keeping ice crushing blades intact, removed broken auger, installed new auger and re-assembeled. if you are mechanically inclined the process is fairly simple.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 2 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Ron from Albuquerque, NM

Replacing ice bucket auger

Removal of the auger is relatively simple but you must be aware that the plastic nut that holds the ice crusher arms on has LEFT handed threads - meaning you have to twist clockwise to remove it. This was frustrating to me to figure out. Hope this helps you avoid my frustration.

Getting the spring for the trap door was also a bit frustrating but I got it after a while.

Good luck with your project.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

2 of 5 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Teresa from Queen Creek, AZ

The plastic wheels on the auger broke

The old auger was very difficult to take apart. When we finally got it loose all the gears in the back popped off and had to be put back one at a time. Next time I have a problem with the ice maker I will probably order the whole tray.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 3 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: Constance from Arlington, TX

The old auger had cracked and the ice would not dispense

My husband and I watched the video. We then re-watched, pausing after 2-3 steps. It made the entire process easier. It was excellect. We thank you for the expert advice and would not hesitate to recommend your service to anybody.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 3 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Dennis from Phoenix, AZ

Plastic on the ice bucket auger broke.

I watched the short video on the parts page. The video was an exact step by step explanation. I watched the video twice, got the tools and it was completed in about a half hour. Could not ask for more.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Randy from Church Hill, TN

Broken auger blade

Watched video on internet how to repair, simply removed cover, took blades of auger, replaced everything in reverse order,if anyone else is going to replace an auger, go to the internet and watch video, really helpful. This replacement took about 20 mins.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Wally from Depoe Bay, OR

Ice bucket augeer.

It was very easy to rebuild the icemaker with the vidio instructions you furnished with the part.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Rebecca from Dallas, GA

Needed the ice maker auger replaced

the part arrived in 24hrs what a welcome suprise

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Timothy from Springfield, PA

Ice bucket auger broke a drive yoke

Replaced the auger as shown in the instrucitonal video on the web site. Real easy to follow and worked out very well.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: WILLIAM from GLEN ROSE, TX

Broken plastic auger

I used your video to reinstall the icemaker..It was a breeze,thank again for the fast service and installation video.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: Ivette from Humble, TX

The auger was broken and needed to replace

My husband and I did the repair watching the instructions video. It really helped otherwise we wouldn't know how to do it. The part we had more difficult with was removing the box 'pushing' the tabs because it was really tight and also removing the 'C' shaped bolt because it was also very tight. Other than that it was straightforward if you watch the video. The part now works properly.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Cindy from Orlando, FL

Replaced a broken ice bucket auger

After a large piece of the clear plastic ice auger was found in my glass.....we knew it needed replacing. It was simple!! I ordered it, watched the video provided on the Part Select website, went and got my tools and badda bing, badda boom. No problem! Do it yourself

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: george from virginia beach, VA

Auger broke

Just set the parts out in order as you take them apart. Remember the the nut is left handed. The kitchen knifes were used to pry the auger from the basket (thin) take a good look before you start.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers, Socket set, Wrench set
Customer: Cleveland from Alexandria, VA

Broken flutes on ice bucket auger

Followed your instructions and other customer experiences. Everything worked fine.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Ice Bucket Auger
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: James from Lawrenceville, GA

Broken auger

Ordered the part from your site - searched You Tube for the video for repair and other than letting the ice melt took no time at all. Saved me at least $50 probably more if I had called an appliance repair technician out. Thanks!

Help other customers find the most helpful instructions.

Were these instructions helpful?