Have you ever purchased from PartSelect.com before?
Thank you for helping make our site better.
PartSelect Number PS964350
When activated, the auger rotates and pushes ice out of the bin through the chute to the user.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
This repair is very easy IF one views the video and pays attention. Keep ice crusher blades and spacers in order when you take them off so they will go back in the same order. Wish all repair jobs were this easy.
Help other customers find the most helpful instructions.
Were these instructions helpful?
thanks to your repair video the repair was fast and easy.the part I ordered was the right one and it only took 3 days to get to my house.if I ever need appliance parts again y'all will get my order. Thanks Loid
It was easy. Internet instructions were clear. I used PartSelect before and will use them again if I need parts.
I followed the step by step video. It was a piece of cake to do.
Just followed the step by step instructions provided in the video online. The video was very well done and made the repair very simple.
Viewed the video and made the repair. Needed to look at video twice to check placement of crushing wheels. The video was great.
Took the time to watch the instructional video to know what I was getting into before I started. Well worth my time. Good tips and answered several of my questions about how to take it apart without breaking all the other plastic parts. It works great now. Just take the time to watch the short video and all will be well.
With the helpful YouTube video the repair went very smoothly. I ordered the part on Friday morning and received it Saturday morning. It was fixed less than 48 hours after I noticed it was broken. I'm not a handy man yet it was still easy to fix.
Went to partselect.com and watched the video of your repair guy replacing the auger. It was very easy to replace and the video was very helpful.
I watched the YouTube video that was posted on PartSelect.com and it made the repair a snap to do, even though my ice tray a bit different than the one shown in the video. The repair was easy and took less than 30 minutes to do.
removed ice tray. emptied ice tray and removed and replaced auger.several special tools would have made job easier like slip ring tool.
watched the repair video online and proceeded from there. it was fairly easy to do, if I had not watched the video I would have never known about the reverse thread on the shaft. that could have been a disaster.
My son-in-law looked at the repair video and did the job during an after dinner break. He said that the video was great and the job was really easy. The ice maker now works like new.
When our plastic auger broke in our ice bin, I ordered the part from PartSelect.com. I read through the comments for guidance on the repair. It sounded easy and for the most part it was. The most difficult part of the repair for me was removing the housing that enclosed the ice crusher. There were two plastic tabs that locked the housing into the ice bin. The ice bin was plastic also and I was afraid of breaking either the tab or the ice bin. It took several tension-filled minutes to remove this. They did not "push in" easily. However, the rest of the repair was pretty easy and I now have a functional ice delivery system in my freezer.
1. Removed Ice Bucket from the freezer.2. Removed the screws holding the ice crusher section3. Removed the screw holding the lever-arm, but don't remove the lever arm, just released it from the ice crusher section.4. Use a flat blade screwdriver to release the tabs (on both sides) holding in the ice crusher section.5. Removed the ice crusher section.6. Use a flat blade screwdriver to remove the retaing ring holding in the ice crusher blades.7. Carefully remove the blades and spacers (keep track of the order they are placed on the Auger).8. Put the blades (in correct order) onto the new Auger.9. Replace the retaining ring onto the Auger.10. Reinstall into ice crusher section.11. Reinstall ice crusher back into the ice bucket. Retaining clips should snap back into place.12. Return the lever arm to correct position into ice crusher section.13. Replace screws.
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2016 , Eldis Group Partnership. All rights reserved.