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Dispenser Door Assembly or Flapper

PartSelect Number PS964304

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door sweats inside or outside
  • Leaking water
  • Ice maker won’t dispense ice
  • Water dispenser will not dispense water
  • Freezer section too warm
  • Frost buildup
  • Ice maker will not make ice
  • Compare At

    $7.01
  • You Save

    $1.17
  • Your Price

    $5.84
Fast Shipping

Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos

For installing this part.

Installation Instructions

Provided by PartSelect customers like you.


 

3 of 5 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerWalt from Alabaster AL

Ice buildup in the door of freezer

Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.

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2 of 2 people found this instruction helpful

Parts Used

    • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRobert from Rockford IL

Heavy frost buildup in ice dispenser chute and door

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

Customerjoe from raleigh NC

Ice despenser door would stick open and frost up to the point of of ice not coming out

after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJoe from Kennesaw GA

Ice maker door leaking air causing inside to ice up.

THE ALLAN WRENCH PUSHES INTO THE HOLES NDER THE FRONT CONTROL PLATE AND IT POPS OFF. UNPLUG THE WIRES AND SET ASIDE. FOUR SCREWS REMOVES THE NEXT PIECE AND THE "FLAPER" DOOR IS VISABLE.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerBruce from Mebane NC

Ice cube production stopped; ice cube chute door is seized.

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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1 of 1 people found this instruction helpful

Parts Used

    • Dispenser Door Assembly or Flapper

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJabe from Little Torch Key FL

In-door dispenser didn't work and leaked water

1. Use skewer to press plastic tabs under control panel, 2. Remove Control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

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2 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerVictor from Houston TX

The compartment behind control panel with snow

This time I did not make repair. I have purchased only to have spare parts. I have changed this parts recentely and I think this parts are not strong enough to work more than two or three years.

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1 of 1 people found this instruction helpful

Parts Used

    • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerKen from Wesley Chapel FL

Froze in freezer

unclipped and replace with new part.

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1 of 2 people found this instruction helpful

Parts Used

    • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerAl from River Edge NJ

Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

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2 of 5 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerPaul from Pearland TX

Replace door recess and spring

After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers.

Remove the snap in cover plate, remove four screws, remove controller, then replace parts.

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1 of 2 people found this instruction helpful

Parts Used

    • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerGARY from LIVONIA MI

Ice maker clogging up from frost build-up

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customerjohn from Sicklerville NJ

Ice damming and freezing blocking dispense door

I unplugged the unit and removed the modeling around the beverge center on the exterior door. At this point I was able to remove the face place to the icemaker and gain access to the ice maker doors csrews. I unscrewed them and replaced them with the new part and reassembled in the reverse order. Generally an easy fix for a poor design for novice handy man/women...

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerRichard from Bradenton FL

Icemaker door wouldn't close properly

Removed front panel and control touch pad to access solenoid and door recess assembly.
Replaced solenoid and door recess assembly. Didn't need spring and crank door.
Wish you could have supplied new screws, as the original are very corroded and I can't find them atv any hardware store.

Thanks

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerCharles from Waterford MI

Ice dispenser wouldn't work.

I watched the video and armed with that information and a few inexpensive parts replaced the defective solenoid, flapper and crank arm. I'm pretty handy and this was easy! I discovered quite a bit of mildew up and behind the panels and was able to clean those panels completely while they were removed. The screw heads were a little rusted so I made sure to use a new Phillips screw driver with the exact size tip and some moderate finesse to loosen or remove the screws. I will return to Parts Select in the future for any appliance repair parts. Thank you!

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers

CustomerOLESTER from SAN DIEGO CA

This model is a lemon (on-line for compliants). Numerous problems

Removed 4 screws & replace parts.

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