964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper

Dispenser Door Assembly or Flapper

PartSelect Number PS964304

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door sweats inside or outside.
  • Ice maker won’t dispense ice.
  • Leaking water.
  • Freezer section too warm.
  • Water dispenser will not dispense water.
  • Frost buildup.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker will not make ice.
  • Compare At

    $7.44
  • You Save

    $1.24
  • Your Price

    $6.20
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 55 reviews What's this?
 

6 of 10 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

Customerdanny from west potsmouth OH

Ice auger was broke and ice was freezing in the recess door

all parts worked and were easy to install. probably saved me from having to buy a new fridge. ice maker is working fine and recess door flap is closing correctly. very satisfied.

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4 of 5 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerBruce from Mebane NC

Ice cube production stopped; ice cube chute door is seized.

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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4 of 5 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerPhillip from Springfield VA

Ice chute frosted up

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

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4 of 7 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerMichael from Virginia Beach VA

Ice maker not delivering ice, shoot freezing up with condensation.

Your video shows how to make the necessary repairs. Solenoid was the main issue, other parts were replaced to bring assembly to "like new" condition. Over kill but thats how I fix things. All and all a very easy fix. Thanks for the info and parts.

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3 of 4 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRonald from Elkridge MD

The ice flapper warped and clogged up the ice shoot

I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!

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2 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRobert from Rockford IL

Heavy frost buildup in ice dispenser chute and door

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJoe from Kennesaw GA

Ice maker door leaking air causing inside to ice up.

THE ALLAN WRENCH PUSHES INTO THE HOLES NDER THE FRONT CONTROL PLATE AND IT POPS OFF. UNPLUG THE WIRES AND SET ASIDE. FOUR SCREWS REMOVES THE NEXT PIECE AND THE "FLAPER" DOOR IS VISABLE.

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3 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerPaul from Pearland TX

Replace door recess and spring

After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers.

Remove the snap in cover plate, remove four screws, remove controller, then replace parts.

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1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerAlex from Cary NC

Frost buildup in freezer by the ice maker

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

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1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJabe from Little Torch Key FL

In-door dispenser didn't work and leaked water

1. Use skewer to press plastic tabs under control panel, 2. Remove Control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerAl from River Edge NJ

Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRoger from Colleyville TX

No water through door dispenser

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRobert from North Topsail Beach NC

Ice dispenser chute icing up

Replaced dispenser flapper

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerGeorge from HOSCHTON GA

Frost collected in the ice dispenser shute clogging it

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

Customerjoselito from riverview FL

Ice building up in the ice dispenser chute

UNDER THE CONTROL PANEL THERE ARE THREE SMALL HOLES. INSERT BALLPEN OR SMALL FLAT SCREW DRIVER ON BOTH OUTER HOLES TO PUSH A TAB LOCK THAT HOLDS THE CONTROL PANEL IN PLACE. THEN PULL OUT CONTROL PANEL AND THREE SET OF WIRES WILL BE EXPOSED AND DISCONNECT WIRE CONNECTORS (CONNECTORS HAVE DIFFERENT SIZES SO YOU WONT GET CONFUSED IN RECONNECTING). UNSCREW FOUR SCREWS ON EACH CORNER THAT HOLDS THE ICE DISPENSER ASSEMBLY (A PART WHERE YOU PUSH YOUR GLASS AGAINST TO DISPENSE ICE OR WATER. THE FLAPPER IS EXPOSED AND EASY TO REPLACE.

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