964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper

Dispenser Door Assembly or Flapper

PartSelect Number PS964304

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door Sweating.
  • Ice maker won’t dispense ice.
  • Leaking.
  • Freezer section too warm.
  • Not dispensing water.
  • Frost buildup.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker not making ice.
  • Compare At

    $7.94
  • You Save

    $1.32
  • Your Price

    $6.62
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 55 reviews What's this?
 

10 of 20 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerJohn from Oxford IA

Frost in ice chut, flapper hanging partially open.

Removed control panel, snapped out pretty easy. Removed flapper assembly (4 small screws). My spring was broke but it ended up being the solenoid assembly after I replaced the spring, door crank, micro switch and flapper it was obvious the solenoid was hanging up. I had to go back an order it but it was at my door 2nd day (quickly). I took the time to clean the area with Tylex (some mold), and everything went in easily. I didn't really need the new flapper, crank, and micro switch but they were fairly cheap and then all is new. We use our ice dispenser a great deal so I didn't want to have to go back in and fix a part I "should have" replaced. I used Part Select for my washer motor as well. Doing both repairs myself probably saved 3 or 4 hundred dollars easily.

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5 of 6 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerPhillip from Springfield VA

Ice chute frosted up

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

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6 of 10 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerLarry from Republican City NE

Ice maker door failed to close letting ice melt

Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.

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4 of 5 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRonald from Elkridge MD

The ice flapper warped and clogged up the ice shoot

I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!

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4 of 7 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerMichael from Virginia Beach VA

Ice maker not delivering ice, shoot freezing up with condensation.

Your video shows how to make the necessary repairs. Solenoid was the main issue, other parts were replaced to bring assembly to "like new" condition. Over kill but thats how I fix things. All and all a very easy fix. Thanks for the info and parts.

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2 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRobert from Rockford IL

Heavy frost buildup in ice dispenser chute and door

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJoe from Kennesaw GA

Ice maker door leaking air causing inside to ice up.

THE ALLAN WRENCH PUSHES INTO THE HOLES NDER THE FRONT CONTROL PLATE AND IT POPS OFF. UNPLUG THE WIRES AND SET ASIDE. FOUR SCREWS REMOVES THE NEXT PIECE AND THE "FLAPER" DOOR IS VISABLE.

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5 of 12 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerCharles from Inman SC

Frost building up in ice shoot air leaking around door recess assembly

First disconnect power and turn off water supply.Removes the cover that indicates water and ice settings,removed 4 screws that held the switch assembly on,unplugged wiring harness (left solenoid wires connected.removed screw holding arm that closes door and removed assembly.Covered hole with duct tape ordered parts (which came very quickly turned water and power back on.When new parts came actuator arm was different on door put old one on door and reassembled in reverse order

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1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerAlex from Cary NC

Frost buildup in freezer by the ice maker

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

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3 of 7 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerPaul from Pearland TX

Replace door recess and spring

After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers.

Remove the snap in cover plate, remove four screws, remove controller, then replace parts.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJabe from Little Torch Key FL

In-door dispenser didn't work and leaked water

1. Use skewer to press plastic tabs under control panel, 2. Remove Control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerKyoko from Bellevue WA

Frost/ice buildup in icemaker chute in the freezer door

The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerAl from River Edge NJ

Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyVery Difficult

Time to do repair:1- 2 hours

ToolsPliers

Customersalomon from dallas TX

Flapper gaskeet dried out

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRoger from Colleyville TX

No water through door dispenser

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

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