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964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper http://www.partselect.com/Schematics/GE/00120714i01.gif

Dispenser Door Assembly or Flapper

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PartSelect Number PS964304
Manufacturer Part Number WR17X11653
Manufactured by GE

The dispenser door assembly (or flapper) is what opens to release the ice once the lever has been pressed. This part mounts in the ice dispenser. The cranker no longer comes with this part. You can use the original crank. The crank is sold separately depending on the model number of the appliance. For this repair, all you will need is a Phillips screw driver and a small flat blade. Disconnect the power, remove the escutcheon from around the dispenser, lift up the control panel, disconnect all wire connectors, use a screwdriver to remove all four screws of the housing, and lift the housing out. You will now see the flapper: push the tabs that are securing it in place to remove the piece, install the new flapper by lining it up and snapping into place.

This part works with the following brands: General Electric, Hotpoint, Kenmore.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Door Sweating.
  • Ice maker won’t dispense ice.
  • Frost buildup.
  • Leaking.
  • Not dispensing water.
  • Freezer section too warm.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker not making ice.
  • Ice maker dispenses too little ice.
  • Fridge too warm.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 63 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Carl from SAN MARCOS, TX

Ice maker leaking

Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Rudy from CITRUS SPGS, FL

Had a drip which filled up the tray and leaked on the floor from water dispenser

There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: J Stephen from BETHESDA, MD

Warm air enters ice dispenser on door

Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Joe from BRICK, NJ

My ice container and ice chute were freezing up and getting blocked, and my filtered water line was also freezing

I just followed the instructions on the video and it was exactly as they said......no surprises.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: anthony from BALTIMORE, MD

Icemaker delivery opening icing up

went to the repair site, saw the video and used it to replace the parts. didnt have the hinge assembly which made the flapper stay open and thus caused the icing. recently ordered a replacement and i hope that this will cause the flapper to seat properly.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Difficult
Time to do repair: 30 - 60 mins
Tools:
Customer: Dennis from Rogers, AR

Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.

Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Alex from Cary, NC

Frost buildup in freezer by the ice maker

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

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3 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Paul from Pearland, TX

Replace door recess and spring

After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers.

Remove the snap in cover plate, remove four screws, remove controller, then replace parts.

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Justin M from Cypress, TX

Ice door gasket warped would not seal

Pop off the control board for the ice selector/water. Remove power / signal connections. remove four phillips screws, Remove plastic hopper. Pop off Ice door gasket, pop in new one and put back together. If you fridge was sounding like it was speeding up and slowing down, this will correct this problem as well.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Jabe from Little Torch Key, FL

In-door dispenser didn't work and leaked water

1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Al from River Edge, NJ

Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Very Difficult
Time to do repair: 1- 2 hours
Tools: Pliers
Customer: salomon from dallas, TX

Flapper gaskeet dried out

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Roger from Colleyville, TX

No water through door dispenser

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: George from HOSCHTON, GA

Frost collected in the ice dispenser shute clogging it

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: joselito from riverview, FL

Ice building up in the ice dispenser chute

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS964304
Manufacturer Part Number: WR17X11653
Brand Model Number Description
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