964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper

Dispenser Door Assembly or Flapper

PartSelect Number PS964304

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door sweats inside or outside.
  • Ice maker won’t dispense ice.
  • Leaking water.
  • Freezer section too warm.
  • Water dispenser will not dispense water.
  • Frost buildup.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker will not make ice.
  • Compare At

    $7.44
  • You Save

    $1.24
  • Your Price

    $6.20
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 55 reviews What's this?
 

7 of 12 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsNutdriver, Screw drivers

Customercalvin from annapolis MD

When dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly

I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.

Help other customers find the most helpful instructions.

Were these instructions helpful?

6 of 10 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

Customerdanny from west potsmouth OH

Ice auger was broke and ice was freezing in the recess door

all parts worked and were easy to install. probably saved me from having to buy a new fridge. ice maker is working fine and recess door flap is closing correctly. very satisfied.

Help other customers find the most helpful instructions.

Were these instructions helpful?

4 of 5 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerPhillip from Springfield VA

Ice chute frosted up

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

Help other customers find the most helpful instructions.

Were these instructions helpful?

4 of 7 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerMichael from Virginia Beach VA

Ice maker not delivering ice, shoot freezing up with condensation.

Your video shows how to make the necessary repairs. Solenoid was the main issue, other parts were replaced to bring assembly to "like new" condition. Over kill but thats how I fix things. All and all a very easy fix. Thanks for the info and parts.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 4 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRonald from Elkridge MD

The ice flapper warped and clogged up the ice shoot

I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRobert from Rockford IL

Heavy frost buildup in ice dispenser chute and door

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJoe from Kennesaw GA

Ice maker door leaking air causing inside to ice up.

THE ALLAN WRENCH PUSHES INTO THE HOLES NDER THE FRONT CONTROL PLATE AND IT POPS OFF. UNPLUG THE WIRES AND SET ASIDE. FOUR SCREWS REMOVES THE NEXT PIECE AND THE "FLAPER" DOOR IS VISABLE.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerPaul from Pearland TX

Replace door recess and spring

After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers.

Remove the snap in cover plate, remove four screws, remove controller, then replace parts.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerAlex from Cary NC

Frost buildup in freezer by the ice maker

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJabe from Little Torch Key FL

In-door dispenser didn't work and leaked water

1. Use skewer to press plastic tabs under control panel, 2. Remove Control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerKyoko from Bellevue WA

Frost/ice buildup in icemaker chute in the freezer door

The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerAl from River Edge NJ

Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRoger from Colleyville TX

No water through door dispenser

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerGeorge from HOSCHTON GA

Frost collected in the ice dispenser shute clogging it

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Door Assembly or Flapper

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

Customerjoselito from riverview FL

Ice building up in the ice dispenser chute

UNDER THE CONTROL PANEL THERE ARE THREE SMALL HOLES. INSERT BALLPEN OR SMALL FLAT SCREW DRIVER ON BOTH OUTER HOLES TO PUSH A TAB LOCK THAT HOLDS THE CONTROL PANEL IN PLACE. THEN PULL OUT CONTROL PANEL AND THREE SET OF WIRES WILL BE EXPOSED AND DISCONNECT WIRE CONNECTORS (CONNECTORS HAVE DIFFERENT SIZES SO YOU WONT GET CONFUSED IN RECONNECTING). UNSCREW FOUR SCREWS ON EACH CORNER THAT HOLDS THE ICE DISPENSER ASSEMBLY (A PART WHERE YOU PUSH YOUR GLASS AGAINST TO DISPENSE ICE OR WATER. THE FLAPPER IS EXPOSED AND EASY TO REPLACE.

Help other customers find the most helpful instructions.

Were these instructions helpful?