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PartSelect Number PS964304
This part mounts in the ice dispenser.
**** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
After seeing the exploded view diagram, disassembly was a snap... litterly. Took only a few minutes and a couple of screw drivers. Remove the snap in cover plate, remove four screws, remove controller, then replace parts.
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1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.
Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.
The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.
Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.
This time I did not make repair. I have purchased only to have spare parts. I have changed this parts recentely and I think this parts are not strong enough to work more than two or three years.
Turn off powerRemove operator faceplate by pullling out on outer lower cornersDisconnect wire connectors from circuit boardRemove four screws from dispenser and pull out dispenser assyReplcae Door ASsemblyPut everything back in placePower upJob Done
I unplugged the unit and removed the modeling around the beverge center on the exterior door. At this point I was able to remove the face place to the icemaker and gain access to the ice maker doors csrews. I unscrewed them and replaced them with the new part and reassembled in the reverse order. Generally an easy fix for a poor design for novice handy man/women...
Removed front panel and control touch pad to access solenoid and door recess assembly.Replaced solenoid and door recess assembly. Didn't need spring and crank door.Wish you could have supplied new screws, as the original are very corroded and I can't find them atv any hardware store.Thanks
unclipped and replace with new part.
I watched the video and armed with that information and a few inexpensive parts replaced the defective solenoid, flapper and crank arm. I'm pretty handy and this was easy! I discovered quite a bit of mildew up and behind the panels and was able to clean those panels completely while they were removed. The screw heads were a little rusted so I made sure to use a new Phillips screw driver with the exact size tip and some moderate finesse to loosen or remove the screws. I will return to Parts Select in the future for any appliance repair parts. Thank you!
Replaced dispenser flapper
Before starting my repairs I checked for part suppliers online. Partselect was one of the first I saw. They also had instruction videos. After watching the video, I took apart the ice maker and found the solenoid had rusted. I replaced the solenoid and while everything was apart I replaced the crank, spring and the flapper. The entire process only took about 20 minutes and that was only because of their informative videos.
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