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964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper http://www.partselect.com/Schematics/GE/00120714i01.gif

Dispenser Door Assembly or Flapper

PartSelect Number PS964304

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door Sweating.
  • Ice maker won’t dispense ice.
  • Leaking.
  • Frost buildup.
  • Not dispensing water.
  • Freezer section too warm.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker not making ice.
  • Fridge too warm.
  • Ice maker dispenses too little ice.

Compare At

$8.83

You Save

$1.47

Your Price

$7.36
Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 59 reviews What's this?
 

15 of 25 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: James from Virginia Beach, VA

Flapper was stuck open. Old and warped.

Replaced flapper

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9 of 11 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Tim from The Woodlands, TX

Ice buildup. The ice machine was frosting over. Ice (due to frosting) would block the drop chute.

Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.

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5 of 6 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Ronald from Elkridge, MD

The ice flapper warped and clogged up the ice shoot

I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!

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5 of 7 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Phillip from Springfield, VA

Ice chute frosted up

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

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7 of 14 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Michael from Virginia Beach, VA

Ice maker not delivering ice, shoot freezing up with condensation.

Your video shows how to make the necessary repairs. Solenoid was the main issue, other parts were replaced to bring assembly to "like new" condition. Over kill but thats how I fix things. All and all a very easy fix. Thanks for the info and parts.

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6 of 13 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Charles from Inman, SC

Frost building up in ice shoot air leaking around door recess assembly

First disconnect power and turn off water supply.Removes the cover that indicates water and ice settings,removed 4 screws that held the switch assembly on,unplugged wiring harness (left solenoid wires connected.removed screw holding arm that closes door and removed assembly.Covered hole with duct tape ordered parts (which came very quickly turned water and power back on.When new parts came actuator arm was different on door put old one on door and reassembled in reverse order

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5 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Pliers, Screw drivers
Customer: OLESTER from SAN DIEGO, CA

This model is a lemon (on-line for compliants). Numerous problems

Removed 4 screws & replace parts.

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5 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: mike from hatboro, PA

Flapper is stuck open

There are three holes under the front panel in which you push a very small screwdriver in and the front panel comes off.In back of the panel is another panel with 4 screws .1 at each corner.Remove the 4 screws and that will come off exposing the working parts that need to be replaced.This is also a good time to clean anything you can get to in that area.It is very important to remember how everything came out.

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2 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Robert from Rockford, IL

Heavy frost buildup in ice dispenser chute and door

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

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4 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Leslie from Vacaville, CA

The icemaker door did not work and broke the ice maker

I replaced the door and soleniod and the other parts and it works great now

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2 of 3 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Kyoko from Bellevue, WA

Frost/ice buildup in icemaker chute in the freezer door

The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Joe from Kennesaw, GA

Ice maker door leaking air causing inside to ice up.

The allan wrench pushes into the holes nder the front control plate and it pops off. Unplug the wires and set aside. Four screws removes the next piece and the "flaper" door is visable.

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4 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: Mark from Robins, IA

Ice chute flapper would not close all the way

Following the advice of others on this site, I popped out the control panel by pushing up through the 2 outer-most holes on the under-side of the panel (the middle hole is unused). I installed the new solenoid exactly as shown in the PartSelect video. The new crank, spring, and flapper installed easily as well; I did apply a little grease to the hinge points on the crank to ensure no binding. I also installed a new microswitch. The wires are best removed from the old switch with a needlenose pliers. The old switch looked like it had some grease on the switch (where it makes contact with the cup lever) so I put some grease on the new switch as well. All-in-all, very easy and the frig works like new. It's nice to hear the flapper slam shut 4 seconds after dispensing ice.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: J Stephen from BETHESDA, MD

Warm air enters ice dispenser on door

Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.

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1 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Joe from BRICK, NJ

My ice container and ice chute were freezing up and getting blocked, and my filtered water line was also freezing

I just followed the instructions on the video and it was exactly as they said......no surprises.

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