964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover
964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover 964165-2-S-GE-WR17X11497        -Dispenser Crusher Cover http://www.partselect.com/Schematics/GE/GE_Thumb/00120714i05.gif

Dispenser Crusher Cover

PartSelect Number PS964165

This part is white in color.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker dispenses too much ice.
  • Ice maker not making ice.
  • Ice maker dispenses too little ice.
  • Compare At

    $14.10
  • You Save

    $2.35
  • Your Price

    $11.75
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 44 reviews What's this?
1-5 of 44
 

323 of 374 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerBill from Cleveland Heights, OH

Flap to ice dispenser would not close

The flap to the ice dispenser would not close, which allowed the ice dispenser to frost up, freezing the water dispenser.

This was a simple fix. The solenoid had stopped working, so it would not automatically close the door flap. I read some posts on this site that suggest that you had to remove the trim around the entire dispenser to get at the solenoid. My fridge may be a newer model, but in any event it was much easier than that. Just below the touch pad for choosing water, ice, or crushed ice (above where the ice/water dispenses) there are three very small holes spaced about an inch a part. After unplugging the fridge, I stuck a small philips-head screw driver in each, freeing spring clips. That allowed the touch pad to come off. I then removed four screws to remove a plastic piece covering the chute, giving me access to the flap and solenoid. I just unplugged the solenoid from the circuit board on the back of the touch pad and then removed three screws to remove the old solenoid. I replaced it with the new solenoid and plugged it into the circuit board. The touch pad then snapped back into place.

The hardest part was figuring out how to get at the solenoid. After I found that pushing the clips in those three holes allowed me to remove the touch pad, it could not be any easier.

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121 of 169 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerJames from Solon, OH

No ice

Removed the plate on the back of the refrigerator, removed the bolt holding the water valve in place (didn't know you could cut the water line to get it off), Plugged in the new water valve and water lines, 15 minutes, very easy to do.
Removing the ice maker was easy, 2 bolts and a plug. Loosen 2 bolts, lift the ice maker off, unplug it. Put the water chute and ice guard on the new one, put it back on the bolts, spend 1/2 hr getting the plug back in (couldn't see past my own hand), Tighten the bolts and you're done.
Really not difficult, except that the plug was angled, and I had to go by feel.

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46 of 75 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerJOHN from KINGSFORD, MI

Ice crusher/dispenser would run but no ice would come out.

I removed the ice drawer,dumped out the ice and found the front end of the clear plastic auger and the crusher housing cover were broken. To dissassemble the auger system, I removed the phillips head screws that hold the crusher-dispenser onto the drawer, took off the washer and extrernal snap-ring from the auger shaft end. After removing the auger assebly, I pressed in on two plastic catches (on the dispenser housing) and gently pried the dispenser from the drawer with a small flat screwdriver. Then I removed the plastic nut from the end of the auger. Ass'y was much easier once the parts arrived. This repair would probably be too much for the average homeowner.

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30 of 44 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerLarry from Georgetown, TX

Pieces broke off auger and cover cracked.

Remove and empty ice maker from freezer . Remove two screws from bottom to remove the front panel (cover bucket). Remove one screw which holds the deflector on top of the bucket.(tray which holds the ice curbs). Remove one screw that holds the clip that holds the wire actuator rod.

To remove the the ice crusher/dispenser mechanism from the bucket I used two table knives Spread one side of the bucket with one knofe and pry up with the other to get the retainer wedge free from the bucket side. Repeat on the other side. Once the retainer wedges are free the ice crusher/dispenser with the auger attached can be lifted free from the bucket.

With a spanner wrench remove the nylon nut from the shaft. NOTE: THIS IS A LEFT HAND NUT. Note the orientation and relationship of the crusher blades. They must be replaced properly for the system to crush ice and dispense cubes correctly. Remove blades and spacers from Auger.

Reassemble in reverse order. Be sure to get the actuator rod in place in the cam for the dispensor cover before sliding the crusher/dispenser mechanism totally in place. If not in the cam correctly the crusher/dispenser may have to be removed again.

Although a little difficult the first time the project is easily done by an adventourous handy person.

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27 of 46 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerPhil from Loomis, CA

Brittle plastic pieces crack and break.

Repair was simple; unscrew and unsnap the various pieces, and snap-and-screw it back to together. But what a disappointing design. Between replacing seized solenoids (twice) and plastic parts, this through-the-door dispenser "feature" is a maintenance money pit. Sure glad that PartSelect can provide the parts quickly.

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