964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover
964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover 964165-2-S-GE-WR17X11497        -Dispenser Crusher Cover

Dispenser Crusher Cover

PartSelect Number PS964165

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker dispenses too much ice.
  • Ice maker will not make ice.
  • Compare At

    $13.33
  • You Save

    $2.22
  • Your Price

    $11.11
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 44 reviews What's this?
31-44 of 44
 

0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerLarry from Papillion NE

Ice auger jammed due to broken auger plastic flight pc getting caught in crusher

removed the ice tray
dumped out ice
removed screws to access both auger and crusher body
remove both from tray
remove crusher body by unlatching the plastic notches
remove nut from auger and remove cover/S.S.fingers and auger
assemble reverse order.
Very simple.

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerHector from stanten island NY

It broke : (

Had to dissasemble the ice bucket and substitute the broken piece with the replacement part. Easy peesy, mac & Cheesy. I wish I had done it sooner and would have if I knew about PartSelect.com...

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerJohn from Gray GA

Part was cracked

I had to replace the bucket and auger also. Calls for removable of four screws and disasembale the entire section. The ice crucher tongs (3) had to be removed by removing a "c" ring, washer and a plactic nut with left-hand threads This item was easy to detect because there was a new shaft (auger)to look at. There no wires to remove. The ice maker is up and providing ive on demand. the entire repair cost $139.00 and change

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerLarry from Spring Hill FL

Cracked crusher cover

pull ice tray out /remove two screws from bottom of the tray/ use flat screw driver to pry tabs apart and pull out box with augar attached/ at end of augar ,remove the snap ring/ remove from plastic box ( item is now apart)
insert augar into new crusher cover/ some difficulty with lining up teeth through cover/ run shaft through plastic box and reinsert the snap ring/ place augar into round hole in plastic ice tray and slide box into the ice tray/ snap lid on cover.
And you are done.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerJoseph from Roswell GA

Crusher cover and auger plastic blade had broken (hard freeze of ica bucket)

Used the blue print from thr web site and replaced the new parts. I had already disassembled the parts before ordering. Worked like a charm, functioning well.

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerMorgan from Chesterfield VA

The part was broken and dispensed too much ice

I
First of all I went to GE web site where I had bought an auger a year ago. They would not sell me the part I needed, just a complete unit. I took the ice maker out and cut it off. I had to remove 1 screw holding the crush arm and set the arm out of the way, but not remove it completely. Next remove 1 screw holding the crusher cover. First of all I went to GE web site where I had bought an auger a year ago. They would not sell me the part I needed, just a complete unit. Pull the assembly partially out and removed the auger. Removed a e clip holding the auger in. Next unsnapped the assembly and removed the broken part. Took the auger and fed it through the hole in the crusher cover and re assembled the crusher in the box, then the arm back in the hole. Put the 2 screws back in, spun theauger to aline with connector, cut the switch back on and sled the ice maker back in place. Within an hour I heard ice drop. 3 hours later I got crushed ice like it was new.

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerBobbie from Highlands Ranch CO

Broken crusher cover

Removed ice bucket took out crusher assy. removed old cover installed new put back in ice bucket . Done

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerLISA from HOPE HULL AL

Too much ice at once

REMOVED THE DISPENCER FROM THE FRONT OF ICEMAKE AND TOOK OFF PLATE RELACED PLATE AROUND AUGER AND FITTED BACK INTO PLACE PUT BACK INTO ICE MAKER AND DONE

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerDavid from Crossville TN

Part replaced broke and was partially chewed up by the ice crusher jaws

First I removed the two screws that held the front ice maker cover then pivoted the cover to free it from the two top snap tabs. Depress the snap fit tabs on either side to the ice crusher mechanism and lift out, I used a small screw driver to separate the outer and inner housings on either side while lifting out the mechanism. I used a screw driver to pry off the snap ring holding the large plastic ice cube feeder screw to the mechanism. I then replaced the "cover crusher hsg dis" insuring it was positioned correctly and reassembled the complete unit. The snap ring can be re-installed with a pair of common fliers but I used a pair of snap ring pliers

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerHeather from Fairfax VA

Icemaker wouldn't push ice out

First we thought the motor was bad, but realized after taking the ice "drawer" out and unscrewing the one screw on the bottom and the two on the sides, that the Cover Crusher had split apart in the front. This was causing the arm to get stuck on the protruding plastic piece.

After removing the cover over the front area, it was simply a case of removing the old cover crusher and putting the new one on over the arm and reassembling it all. My 5 year old did the screwdriver part!

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerAddison from Spring Hill FL

No ice delivered to chute

The icemaker drawer has many parts. I removed 2 screws at the front so the front trim could be removed. Then two tabs were "sprung" on each side so the ice crushing/dispensing mechanism could be removed. I failed to observe how all the cogs were positioned when I did this - had to reinstall the mechanism twice to get it right. Installing the new plate was easy otherwise and restoring the icemaker involved reversing the disassembly steps.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerHugh from Bandon OR

Blades on auger busted off

Removed auger from box unit, switched blades onto new unit , would have been a hell of lot easier if they would have told me they were left hand threads. (reverse threads).

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0 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers

CustomerGERARDO from RIALTO CA

No ice crush

removed the the crush cover and puty the new parts loose 2 screws easy

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0 of 2 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerBarbara from New Albany OH

Cracked ice dispenser cover

The dispenser cover had cracked into 2+ pieces and they overlapped each other preventing ice from moving through the opening. The part (#345) was easily identified from the site, arrived within 48 hours of ordering, and my husband installed it in about 15 minutes. Once the ice bin was put back in the freezer, it was not working properly, so he took it out and found that part #330 (don't have the name of it) was not in place. He was able to reposition it without dis-assembling the ice bin, and now it works properly. (yay!) The price was very reasonable and service very quick. Diagram of parts and assembly we found online too small, which took more time to follow for taking apart and re-aligning parts. We noticed another part has cracks starting to form, but know where to order from! Thank You!

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