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PartSelect Number PS964165
This part is white in color.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
I simply followed the very good video that was on your website for the part I had ordered. And that is really the reason I chose to buy from you--not to mention that the part was significantly cheaper from you than any other supplier!! But the video detail of how to do the repair was GREAT. It made it so easy and gave proper precautions about possible breakage so you could avoid it! I watched it before I purchased and then again when I was ready to install the part! Thanks so much for being one of the few that put customers FIRST and do all that you can to make repairs simple. I will definitely use you again and will recommend you to others as well. Great to buy from you!John Brown, Kalamazoo, Michigan
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Had to dissasemble the ice bucket and substitute the broken piece with the replacement part. Easy peesy, mac & Cheesy. I wish I had done it sooner and would have if I knew about PartSelect.com...
I had to replace the bucket and auger also. Calls for removable of four screws and disasembale the entire section. The ice crucher tongs (3) had to be removed by removing a "c" ring, washer and a plactic nut with left-hand threads This item was easy to detect because there was a new shaft (auger)to look at. There no wires to remove. The ice maker is up and providing ive on demand. the entire repair cost $139.00 and change
pull ice tray out /remove two screws from bottom of the tray/ use flat screw driver to pry tabs apart and pull out box with augar attached/ at end of augar ,remove the snap ring/ remove from plastic box ( item is now apart)insert augar into new crusher cover/ some difficulty with lining up teeth through cover/ run shaft through plastic box and reinsert the snap ring/ place augar into round hole in plastic ice tray and slide box into the ice tray/ snap lid on cover.And you are done.
Used the blue print from thr web site and replaced the new parts. I had already disassembled the parts before ordering. Worked like a charm, functioning well.
IFirst of all I went to GE web site where I had bought an auger a year ago. They would not sell me the part I needed, just a complete unit. I took the ice maker out and cut it off. I had to remove 1 screw holding the crush arm and set the arm out of the way, but not remove it completely. Next remove 1 screw holding the crusher cover. First of all I went to GE web site where I had bought an auger a year ago. They would not sell me the part I needed, just a complete unit. Pull the assembly partially out and removed the auger. Removed a e clip holding the auger in. Next unsnapped the assembly and removed the broken part. Took the auger and fed it through the hole in the crusher cover and re assembled the crusher in the box, then the arm back in the hole. Put the 2 screws back in, spun theauger to aline with connector, cut the switch back on and sled the ice maker back in place. Within an hour I heard ice drop. 3 hours later I got crushed ice like it was new.
Removed ice bucket took out crusher assy. removed old cover installed new put back in ice bucket . Done
Removed the dispencer from the front of icemake and took off plate relaced plate around auger and fitted back into place put back into ice maker and done
First I removed the two screws that held the front ice maker cover then pivoted the cover to free it from the two top snap tabs. Depress the snap fit tabs on either side to the ice crusher mechanism and lift out, I used a small screw driver to separate the outer and inner housings on either side while lifting out the mechanism. I used a screw driver to pry off the snap ring holding the large plastic ice cube feeder screw to the mechanism. I then replaced the "cover crusher hsg dis" insuring it was positioned correctly and reassembled the complete unit. The snap ring can be re-installed with a pair of common fliers but I used a pair of snap ring pliers
First we thought the motor was bad, but realized after taking the ice "drawer" out and unscrewing the one screw on the bottom and the two on the sides, that the Cover Crusher had split apart in the front. This was causing the arm to get stuck on the protruding plastic piece.After removing the cover over the front area, it was simply a case of removing the old cover crusher and putting the new one on over the arm and reassembling it all. My 5 year old did the screwdriver part!
The icemaker drawer has many parts. I removed 2 screws at the front so the front trim could be removed. Then two tabs were "sprung" on each side so the ice crushing/dispensing mechanism could be removed. I failed to observe how all the cogs were positioned when I did this - had to reinstall the mechanism twice to get it right. Installing the new plate was easy otherwise and restoring the icemaker involved reversing the disassembly steps.
Removed auger from box unit, switched blades onto new unit , would have been a hell of lot easier if they would have told me they were left hand threads. (reverse threads).
removed the the crush cover and puty the new parts loose 2 screws easy
The dispenser cover had cracked into 2+ pieces and they overlapped each other preventing ice from moving through the opening. The part (#345) was easily identified from the site, arrived within 48 hours of ordering, and my husband installed it in about 15 minutes. Once the ice bin was put back in the freezer, it was not working properly, so he took it out and found that part #330 (don't have the name of it) was not in place. He was able to reposition it without dis-assembling the ice bin, and now it works properly. (yay!) The price was very reasonable and service very quick. Diagram of parts and assembly we found online too small, which took more time to follow for taking apart and re-aligning parts. We noticed another part has cracks starting to form, but know where to order from! Thank You!
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