964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover
964165-1-S-GE-WR17X11497        -Dispenser Crusher Cover 964165-2-S-GE-WR17X11497        -Dispenser Crusher Cover

Dispenser Crusher Cover

PartSelect Number PS964165

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker dispenses too much ice.
  • Ice maker will not make ice.
  • Compare At

    $13.33
  • You Save

    $2.22
  • Your Price

    $11.11
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 44 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerGregh from Wittmann AZ

The auger had broken blades and cover broken

To take the ice dispenser apart is not difficult. A ring removal tool would have helped to remove the auger. The Auger nut was difficult to remove and I used a visegrip to pull it off. Once the retaining ring was removed the repair was easy.
Never did it before but figured it out.

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1 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerMinda from Harbor City CA

Doesn't dispense ice

its like im doing a puzzle coz i need to disassemble the other parts but i did it so quick.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customergary from downey CA

Plastic crusher cover broke

look very carefully at the picture you provided in the parts fish, removed the ice maker tray and the rest was very easy ,i saved alot of money and time doing it myself.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerPAULO from HIALEAH FL

When serving of ice thought the door, ice was comming out without stoping , filling up the glass and falling on the floor.

Part: Dispenser Crusher cover: after whatch the movie on line: How to change the dispenser crusher cover, was very easy to do the job. The video is excelent and show in details wht to do. No problem at all. Changed the part, fixed the problem, works as a brand new.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerSTEVE from LA VERNE AL

Broken auger nut and crusher cover dispenser

1. Slide out that big box with all the ice in it
2. Remove two screws (phillips tipped)under white plastic cover,pull off the cover
3. Press the two plastic tabs in, to release white box thingy
4. Pull the box out, long plastic ice screwer and all
5. Notice how the stainless blades go back in before removing
6. This up to you, but at this point I took a break
7. Note: the auger nut is a left hand thread, it took me a while to figure that out (Porter?)
8. Screw on the new auger nut, I used a putty knife to span the screwdriver like slot, slide your new crusher cover on, slide assembly back into place, install snap ring
9. reassemble
10. Realize the real problem is the solenoid for the rubber flapper that is stuck open allowing the ice to frost and freeze and break the parts I just replaced
11. to be continued ():

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customerrichard from fitchburg MA

Original part had broken

Pry the old part out and snap the new part in.

Service was outstanding. I called and ordered the part one afternoon and received the part the following day. I could not have been more satisfied.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:15 - 30 mins

Tools

CustomerAlice from Brookeland TX

Replaced part had cracked & would no longer allow ice dispensing . The icemaker continued to make & drop ice into the ice bucket.

Loosened screws to removed the cracked part & the rotating arm attached to the ice bucket. It tooke a few minutes to figure out how to manipulate the rotating arm through the irregular opening on the part being replaced. After that, putting all parts back in place & tightening 3 small screws to secure parts.

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1 of 2 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerBruce from Cocoa FL

Clear plastice piece between ice & crusher broken

At first ordered the wrong part. When the right part arrived un-screwed three screws, took of a clip. put in the new part and re-assembled the unit. When I had the right part, it took me less than 5 minutes to fix. It has been working perfect for 6 days

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2 of 5 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerDavid from Mosier OR

The crusher plate broke and put plastic pieces in with the ice

I slid out the ice maker tray, removed the two screws to take off the cover and found by looking inside the crusher plate had pieces broken off. It looked like it might be hard to remove but after a few seconds of examination I realized that the plate and ice crusher blades came out as an assembly by prying gently on the sides to release the snap-in locks. It came out as an assmebly and the crusher plate needed to be twisted down the auger shaft and off the end. When the new one arrived it was the reverse process with only one hick-up. When installing the assembly back into the tray and just before the assembly snaps back in, the metal rod assembly needs to be positioned in the slot. It is a very simple fix with just a flat blade screw driver (for prying) and a philips for removing the two serews. Really worth the effort.

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5 of 14 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers, Wrench set

CustomerWilliam from LAGUNA WOODS CA

No ice and auger broken.

remove ice bin
removed 2 screws that held ice maker.
unplugged ice maker
transfered water spout to new ice maker
installed new ice maker in old location
plugged it in an away it went
Note: Auger has L H threads to remove keeper nut

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerMalcolm from Greenville SC

Broken dispenser crusher cover

Your video on this procedure is excellent and cannot be improved upon by my experience.

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerNate from Fort Worth TX

Ice maker stopped working, ice falling out of the bucket

Ice maker replacement was pretty simple. The most difficult part was detaching the electrical plug from the refrigerator. The two tabs on the side are a little difficult to pop out of the way. If you have that taken care of, the rest is easy. Simple crosspoint (Phillips) screws hold the ice maker in place. Nothing too difficult about it. My ice fell out of the bucket because my Dispenser Crusher Cover was broken. That was a simple removal and replacement, took less than five minutes.

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerLarry from Broken Arrow OK

Broken plastic ice crusher cover

Turned off, then removed the ice maker from the freezer and followed the instructions on the video at PartSelect. Installation was very straight forward and exactly as shown on the video. It took longer to empty and dry out the ice maker than the repair. Slid the ice maker back into the freezer and turned it on. Works just like new.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers, Wrench(Adjustable)

CustomerDavid from niceville FL

Found a large lockwasher and washer in my tea glass

removed the ice, auger, bin assembly and slowly examined it and began disassembly until i found the broken part and then removed them .. i went online and found the parts almost instantly the parts came in 2 days , the repair video,s were most helpful so much so that i decided to replace the ice chute, door solenoid which looked difficult until i watched the repair video and read other peoples feed back well good luck ! DM

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0 of 1 people found this instruction helpful

Parts Used

  • Dispenser Crusher Cover

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerJohn from Kalamazoo MI

Broken ice bin end opening

I simply followed the very good video that was on your website for the part I had ordered. And that is really the reason I chose to buy from you--not to mention that the part was significantly cheaper from you than any other supplier!! But the video detail of how to do the repair was GREAT. It made it so easy and gave proper precautions about possible breakage so you could avoid it! I watched it before I purchased and then again when I was ready to install the part! Thanks so much for being one of the few that put customers FIRST and do all that you can to make repairs simple. I will definitely use you again and will recommend you to others as well. Great to buy from you!
John Brown, Kalamazoo, Michigan

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