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PartSelect Number PS952399
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
All that was needed was to push the roller guide down on the post, but after a couple rotations the guide pops up off the post and doesn't rotate any more. It was over 3 months before I'd even noticed that this was happening after I purchased it and since I didn't use the warranty I didn't think I could do anything about it. It cooks things unevenly now. I wish I'd never bought it...(I broke the first roller guide in my frustration to make it STAY DOWN, but of course it wouldn't)
Help other customers find the most helpful instructions.
Were these instructions helpful?
Insert roller guide and cooking tray. That was all.
Lifted the glass plate and put the roller guide in bottom of microwave on peg.
Just replaced the part. Thank you . . However it was the wrong one. I needed the outside ring. As the one with the wheels is rusting out the bottom of the microwave// would appricate it if you could advise. .
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